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BrowserStack pros and cons

Vendor: BrowserStack
4.0 out of 5
Badge Ranked 1
1,012 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Users find the setup process simple with extensive and helpful guides available for integration.
BrowserStack offers a wide range of device testing capabilities without the need to maintain physical inventory.
The platform is stable and allows for reliable manual testing across multiple devices.
It provides valuable features for cross-browser and parallel testing on different devices.
BrowserStack continuously updates with the latest devices, ensuring users can test on the most current technology.

CONS

BrowserStack lacks seamless integration with other platforms and frameworks, which can hinder testing processes.
Connectivity issues occasionally disrupt testing experiences, affecting efficiency.
Customer support response is lacking, causing difficulties in implementation and exploration.
BrowserStack's pricing is considered high, especially when compared to competitors like LambdaTest.
Payment issues arise with BrowserStack's preference for credit cards, complicating transactions.
 

BrowserStack Pros review quotes

KB
Sep 16, 2020
Testing across devices and browsers without maintaining that inventory is invaluable.
GB
Dec 9, 2021
The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market.
CR
Jun 5, 2025
The device farm is one of the positive impacts we have seen from using BrowserStack.
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
JS
Feb 8, 2024
It is a scalable solution.
BG
Sep 24, 2022
The integration is very good.
VI
Dec 11, 2021
BrowserStack has lots of devices to choose from.
Aeron Gonzales - PeerSpot reviewer
Jun 23, 2022
It's helpful for me to test on different devices.
AD
Jan 11, 2023
We like the model device factory for iOS and Android devices.
OA
Apr 2, 2024
I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience.
ANand Kale - PeerSpot reviewer
Mar 28, 2024
The product's initial setup phase was not very difficult.
 

BrowserStack Cons review quotes

KB
Sep 16, 2020
Connectivity can sometimes mar the testing experience.
GB
Dec 9, 2021
While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.
CR
Jun 5, 2025
BrowserStack is very expensive and they keep increasing their cost, which is absolutely ridiculous, especially when someone like LambdaTest is coming through for literal thousands of dollars less, with the same services.
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
JS
Feb 8, 2024
There is some stability issue in the product, making it in areas where improvements are required.
BG
Sep 24, 2022
If you are inactive for 30 minutes, the solution will close.
VI
Dec 11, 2021
Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.
Aeron Gonzales - PeerSpot reviewer
Jun 23, 2022
The solution is slow.
AD
Jan 11, 2023
It is difficult to use for someone who has little to no experience.
OA
Apr 2, 2024
Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones.
ANand Kale - PeerSpot reviewer
Mar 28, 2024
I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product.