We performed a comparison between Broadcom Clarity and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very intuitive. Even if you do not have training documents or anything, you can start feeling your way around pretty easily."
"It allows me to keep track of the projects, residual location, it gives me the ease of getting status reports out, and checking risks and issues."
"Being able to track all of the projects with all of the details of those projects, and being able to move projects along from a process perspective, that is really beneficial."
"Broadcom Clarity PPM is robust and flexible, and all the functionality sets are in one place."
"It has highlighted areas in our company that were deficient in resources. It has allowed us to hire, then realize more benefits regarding the number of projects we can get done."
"Clarity PPM's strongest features are project and resource management."
"The most valuable features are the project, resource, and portfolio management processes are combined in one solution. The data is possible to use either in the one or the other process, and we do not need to enter the data multiple times."
"I appreciate the report that shows how utilized a person is set to be within the coming months. I use that feature a good bit."
"The dashboard and the layouts are quite good."
"This solution provides easy collaboration and allows non-building users to use the system without requiring a license."
"The most valuable feature of Smartsheet is it can be highly customized."
"Their support is awesome. We are on an enterprise plan and there is a customer success at Smartsheet and anyone from our licensed users can just send an email to them and they respond as soon as possible."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"The dashboard feature is the most valuable aspect of the solution."
"The solution has subtasks and a rollup."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The risks issues and changes are not in the new UX yet."
"I think there's still a little bit of opportunity that we can do some stuff better in relation to the financial part of it; just that easier integration, that look and feel. Our project managers, and obviously finance people, love to interface and use of Excel. The more we can get CA PPM to behave in a similar way, which we're already starting to gain in that path, will be absolutely fantastic."
"In terms of what could be improved, the end user interface could be improved to be more intuitive, because we sometimes have issues with customization. Sometimes we are not able to customize everything for the end user's interface, and they require more customization. We should be able to perform a deeper customization here."
"Their online documentation is okay. It is not great. It is hard to get to some of the answers to the things that we may be running into, such as use cases that we are trying to fix. So, frequently we have to put in tickets."
"One of the major pain points for me when it comes to Broadcom Clarity PPM is the new UI. The new UI is very good in terms of functionality and the drag and draw features, but it's not very responsive. When I say that it's not very responsive, what I mean is that sometimes, the tool is not very user-friendly. For example, a user saves a value on the form, but the tool doesn't give any indication to the user that the value has been saved. Some users are moving from the classic UI to the new UI, and end up getting confused because on the classic UI, when you click "Save", it'll save the information and you'll get an indication that it was saved. With the new UI, it auto saves the information, but it doesn't give an indication in the form of a popup box that "this form has been saved", or any type of message indicating that the information was successfully saved. It's been confusing for users who move to the new UI because of that. The users don't understand when the values are being saved or not being saved, even if there's an auto-save feature in the new UI."
"There is a lack of seamless integration with industry standard products."
"They need something so that if we, say, send some sheets to users, or for the scenario where not everybody has access to Clarity, but are part of planning; those people should be able to upload data directly to Clarity."
"I think user-friendliness is the key. Right now it's really clunky. We're also looking to upgrade, but an upgrade is not going to fix everything. The new UX is good, but there are still a lot of limitations. Once they work through those kinks and get those limitations removed, we'll be able to upgrade."
"The system can become more challenging to use in more complex scenarios, requiring additional add-ons that can be quite costly."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"A room for improvement I found in Smartsheet is the view, as it's currently row-wise. I should have the opportunity to view a full scale, top down list instead of just a column driven list. I shouldn't have to go just left or right. I should be able to view it top down."
"They provide a limited number of sheets which is not enough."
"Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program."
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"Maybe the solution could be a little bit more flexible."
Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while Smartsheet is ranked 4th in Project Portfolio Management with 33 reviews. Broadcom Clarity is rated 8.0, while Smartsheet is rated 8.2. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, ServiceNow Strategic Portfolio Management and monday.com, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Teamwork . See our Broadcom Clarity vs. Smartsheet report.
See our list of best Project Portfolio Management vendors and best Project Management Software vendors.
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