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Brevo vs MailChimp vs SendGrid comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2026, in the Cloud Email category, the mindshare of Brevo is 5.3%, up from 3.6% compared to the previous year. The mindshare of MailChimp is 7.5%, down from 15.4% compared to the previous year. The mindshare of SendGrid is 8.6%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.6%
MailChimp7.5%
Brevo5.3%
Other78.6%
Cloud Email
 

Featured Reviews

it_user242526 - PeerSpot reviewer
Web/Webmarketing project manager at a recruiting/HR firm with 51-200 employees
The filters could be more efficient but the reports are clear and precise.
The filters could be more efficient. For example, when I send a campaign, I usually send it again seven days later. Sometimes, I update the database of emails in-between these mailings, and therefore, I have to re-enter all the filters of the first mailing, and it can take a very long time depending of the campaign.
Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most of the time, the reports show that SendinBlue is really efficient."
"Customer service of this product is excellent."
"Dragging and dropping is much faster than writing HTML and CSS."
"For those starting out, this free version gives you a very professional look."
"Customer Service: Excellent. Technical Support: Very good."
"We have been happily using MailChimp for all our email marketing needs."
"This is a great way for DigiEnable to keep in touch with its clients, users, subscribers, and charities and groups it supports, and it's a vital tool in the online communications strategy for any business, meaning you can build better relationships with your clients, keep in touch more, and you'll build better projects for years to come."
"It’s very easy, and you can start using it without being an expert in e-marketing."
"With RSS campaigns, nobody has to login every morning to send the daily news email to 19K readers."
"The most valuable feature is the conditions in automation."
"In my experience, the best features SendGrid offers include the dashboard, which is very nice to review if emails were delivered or if something was wrong."
"SendGrid has positively impacted my organization by being a trusted partner for sending emails."
"The solution scales well."
"The best features SendGrid offers is the template customization, which really helps in creating templates according to client demand and their UI/UX experience."
"SendGrid is a very good, reliable system for handling multiple or high-volume emails."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"Overall, it provides a good return on investment through reliability, time savings, and improved communication."
 

Cons

"The filters could be more efficient."
"The video embedding doesn’t render until you send a campaign, which makes it hard to see the layout."
"It needs more formatting flexibility, such as the ability to wrap text around photos."
"While it has many capabilities it could be more user-friendly."
"It needs more formatting flexibility, such as the ability to wrap text around photos."
"Pretty much everything, and the RSS campaign is the only reason we stick with MailChimp."
"The training materials need work."
"A standalone system for private servers would be ideal."
"Its admin interface, particularly for setting up a new campaign, is not the most intuitive."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"SendGrid is a great solution. I don't have any areas of improvement."
"I forgot my password, and when I tried to log in, it indicated that a reset link was sent to my email, but I did not receive it."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"The biggest problem that we have faced is with the authentication during login."
"SendGrid has positively impacted my organization as we moved to it from our own email servers, though it also gives us less control over everything."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"Customer Service: 4/5. Technical Support: 3/5."
 

Pricing and Cost Advice

Information not available
"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
"The solution is relatively inexpensive."
"The basic plan starts at €90 per month."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Outsourcing Company
9%
Construction Company
6%
Computer Software Company
6%
Government
9%
Construction Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for SendGrid?
The pricing experience was reasonable at the beginning, but it increased as my email volume grew.
What needs improvement with SendGrid?
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, the...
What is your primary use case for SendGrid?
SendGrid is used to maintain all dynamic templates that are used throughout various channels and modes of campaigns a...
 

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