We performed a comparison between SendGrid and ZeptoMail based on real PeerSpot user reviews.
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email."My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"They have pretty good support in terms of any issues."
"It is a stable and scalable solution."
"The solution scales well."
"It is easy to set up."
"The most valuable feature is the conditions in automation."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"The user interface is valuable to me."
"The reporting part needs improvement."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"The contact limit alerts need to be improved."
"SendGrid is a great solution. I don't have any areas of improvement."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"They should make the solution more user-friendly."
"We had some minor bugs."
SendGrid is ranked 1st in Cloud Email with 12 reviews while ZeptoMail is ranked 7th in Cloud Email with 1 review. SendGrid is rated 8.6, while ZeptoMail is rated 9.0. The top reviewer of SendGrid writes "Clean and simple to use with good integration capabilities". On the other hand, the top reviewer of ZeptoMail writes "A scalable and easy-to-use solution that has a good user interface and a responsive support team". SendGrid is most compared with Mailgun, MailChimp, Amazon WorkMail, Zoho Campaigns and SocketLabs, whereas ZeptoMail is most compared with Amazon WorkMail, Zoho Campaigns and Mailgun.
See our list of best Cloud Email vendors.
We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
