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BotFarm vs Ephesoft Transact comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (5th)
BotFarm
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
Robotic Process Automation (RPA) (20th)
Ephesoft Transact
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Intelligent Document Processing (IDP) (15th)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Ganesh-Subramanian - PeerSpot reviewer
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.
YS
A stable and scalable smart content acquisition and data classification solution with a useful inject feature
I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The most valuable features for my client are timing and scheduling."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"We have found the pricing to be very reasonable."
"The dashboards are quite good, especially on the latest versions."
"The solution has been very user-friendly."
"The solution is easy to use and easy to apply."
"The system is stable and very little maintenance is required, assuming the bots process is perfectly designed."
"The ability to drag and drop various components and the customizability are good features."
"The initial setup is pretty straightforward."
"The product has increased efficiency and reduced the time spent on tasks."
"The solution reduces manual data errors and improves data accuracy"
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"I have found the keyword extraction to be helpful."
"Transact's best feature is its ease of customization."
 

Cons

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The documentation is not that great."
"One aspect that can be improved is the accessibility of reusable components for developers. It relates to role-based access and accessibility."
"The only challenge that we have faced with BotFarm is that there is no continuous deployment. The whole world is moving to the DevOps model, but BotFarm is still not on the DevOps model. It should have integration with the DevOps model. The migration of the bots or bots pipeline is currently purely manual."
"I would like to see more process mining features to give us insight into them before we develop automation."
"The image processing capabilities definitely need to be improved."
"The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false."
"We have connectivity and integration with pretty much every single tech stack across the table that we have in the world, and there are a few areas that they don't do that well yet. I'd be looking for some improvement there, in terms of their integration with certain products."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"Normally we need to monitor the solution using an AWS console and the control room. We would like to have a standardized dashboard to see all the information in one place."
"It's not easy to train."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
 

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"We pay approximately $15,000 USD per year."
"We are on an annual license for the solution and is priced well."
"Automation Anywhere is more reasonable than Blue Prism and UiPath in terms of cost."
"Pricing for this solution can be better."
"It is too expensive and not worth the price."
"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."
"The pricing is fair."
"Transact's pricing could be better for smaller customers."
"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
29%
Computer Software Company
28%
Real Estate/Law Firm
9%
Manufacturing Company
5%
Computer Software Company
18%
Financial Services Firm
16%
Retailer
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our orga...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-wri...
What do you like most about Ephesoft Transact?
I have found the keyword extraction to be helpful.
What is your experience regarding pricing and costs for Ephesoft Transact?
The pricing is fair. It's not too expensive. I'd rate the solution seven out of ten.
What needs improvement with Ephesoft Transact?
The configuration can be a bit much. The AML engine part could be better. It's not easy to train. It's not so easy to...
 

Comparisons

 

Also Known As

HelpSystems Automate, Automate
No data available
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Honda Logistics, Washington State Health Care Authority
Find out what your peers are saying about BotFarm vs. Ephesoft Transact and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.