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Boomi iPaaS vs MuleSoft Anypoint Platform vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Boomi iPaaS streamlines integration, boosts ROI over 100%, and saves costs with efficient, rapid deployment and minimal development efforts.
Sentiment score
6.2
MuleSoft Anypoint Platform offers ROI by reducing costs, increasing innovation, and leveraging APIs, though pricing may challenge smaller companies.
Sentiment score
6.1
Users experience benefits from Zapier's automation and cost savings, though calculating specific ROI can be challenging.
We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.
The return is faster since development efforts are minimized, allowing for quicker integration delivery.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
 

Customer Service

Sentiment score
7.5
Boomi iPaaS support is responsive and knowledgeable, with mixed reviews, valuable community resources, and improved service in high-end plans.
Sentiment score
6.6
MuleSoft Anypoint Platform offers responsive support, praised by premium users, though some find response times slow and use community resources.
Sentiment score
7.0
Mixed experiences with Zapier support: praised for responsiveness and knowledge, yet some note delays and lack of chat.
Seamlessly meeting SLAs and providing excellent responses to challenges and issues related to interface and data connectivity.
The tech support is very good, offering immediate responses and chat options.
We receive service that is more than adequate, even exceptional.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
 

Scalability Issues

Sentiment score
7.9
Boomi iPaaS is scalable and versatile but can become expensive with high integration counts and specific setup challenges.
Sentiment score
7.5
MuleSoft Anypoint Platform provides scalable cloud solutions, offering auto-scalability and varying costs, suitable for medium to large organizations.
Sentiment score
7.4
Zapier is ideal for small businesses prioritizing simple tasks, though costs and stability may concern larger organizations.
The reason we wanted to use our own Kubernetes cluster was to do automatic scaling for utilized resources, allowing us to save.
We have built approximately 1,100 interfaces for one customer, which is a significant achievement.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
 

Stability Issues

Sentiment score
6.5
Boomi iPaaS is generally stable with 99.99% availability, though some users report occasional issues and a learning curve.
Sentiment score
7.7
MuleSoft Anypoint Platform is reliable, stable, with minimal issues, better on-prem scalability, handling low volumes well in large organizations.
Sentiment score
6.7
Users find Zapier reliable, with minor issues often linked to third-party tools, and rate stability highly for varied needs.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
 

Room For Improvement

Boomi iPaaS requires enhanced API management, improved documentation, simplified pricing, better integration, and advanced version control for users.
MuleSoft Anypoint Platform needs improvements in error handling, documentation, support, integration, AI, security, and interface for better performance.
Zapier users face issues with Google Sheets, insufficient integrations, complex workflows, high costs, and limited customization and support.
The integration landscape has become complex, and having a data strategy with unified data models would make integration easier for any platform, including Boomi.
A significant area for improvement is version control.
The ETL aspect of Boomi iPaaS is not mature enough at the moment.
MuleSoft is considered expensive, so pricing is a major concern.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
 

Setup Cost

Boomi iPaaS offers a connection-based pay-per-use model, praised for its flexibility and competitive pricing despite potential cost increases.
MuleSoft Anypoint Platform's pricing, though complex and costly, is justified by features but may deter smaller organizations.
Enterprise buyers find Zapier cost-effective for its integrations, despite some viewing it as pricier than alternatives.
While pricing is relative, compared to others, it is favorable.
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year.
MuleSoft is considered one of the more expensive products in the market.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
 

Valuable Features

Boomi iPaaS offers flexible, scalable integration with low-code tools, enhancing speed and efficiency for medium-sized organizations.
MuleSoft Anypoint Platform excels in API management, hybrid integrations, and offers versatile deployment with strong monitoring and user-friendly interface.
Zapier offers over 20,000 integrations, automating workflows without coding, enhancing productivity with user-friendly, drag-and-drop functionality.
It automates the creation and population of a data warehouse, reducing the need to write SQL scripts and procedures.
The most valuable features of Boomi are the integration capabilities, the Data Hub product, and the UDI integration.
The maturity of the product is significant.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
They have approximately 7,000 connections.
Even a person with no technical knowledge can use Zapier to create automations.
The automation capabilities are impressive.
 

Mindshare comparison

Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Boomi iPaaS12.4%
Microsoft Azure Logic Apps13.1%
MuleSoft Anypoint Platform10.4%
Other64.1%
Integration Platform as a Service (iPaaS)
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
MuleSoft Anypoint Platform10.4%
IBM Sterling B2B Integration Services15.4%
webMethods.io11.7%
Other62.5%
Business-to-Business Middleware
Cloud Data Integration Market Share Distribution
ProductMarket Share (%)
Zapier2.5%
AWS Glue15.3%
AWS Database Migration Service11.9%
Other70.3%
Cloud Data Integration
 

Featured Reviews

Eugene Paden - PeerSpot reviewer
Integration solution proves maturity and drives productivity
There are many features we're using. We're starting to do AI now regarding integration with other platforms, focusing on creating integrations. A significant area for improvement is version control. Currently, you develop and cannot properly roll back to a previous version unless you create different versions. With proper version control, you could know which version to revert to and test other versions.
Mohan BS - PeerSpot reviewer
A useful tool to integrate applications and for data transformations that need to improve in the area of price and support
The main area where improvements are required in the product revolves around budgeting. The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle. Mule Anypoint Platform is made available with many components, and whether users use them or not depends on their choices. For example, though there is a tool called Anypoint MQ, our organization prefers to pay and use Kafka, as we don't want to use MuleSoft Anypoint MQ. In Mule Anypoint Platform, there needs to be proper segregation to help users identify what they need and don't need, making it an area where users need to be careful when opting for MuleSoft. Mule Anypoint Platform is an integration tool and not an ETL solution. When a user has to deal with a huge number of data, then Mule Anypoint Platform should not be a preferred choice since it can only be used for lightweight purposes revolving around APIs. There is a need to have a clear architectural decision made before opting for Mule Anypoint Platform. When there is a requirement for heavy data transformation, then users need to decide whether to go with Mule Anypoint Platform or any other platform available in the market. Though the tool comes with many useful components, it depends on whether the user plans to use all of its features. Recently, the product has come up with a new feature that is similar to an API catalog. MuleSoft had come up with the UAPIM feature almost eight months to a year ago, which had some concerns in the area of budgeting. Whether you build APIs using Javacore or any other tools, they can be cataloged using MuleSoft's UAPIM feature, for which users need to pay an extra amount, making it an area of concern for users. It would be great if MuleSoft's support team could provide help with the area of Kubernetes.
Sachin Shrtivastava - PeerSpot reviewer
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
8%
Non Profit
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Financial Services Firm
9%
Computer Software Company
8%
University
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise15
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise12
Large Enterprise29
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What do you like most about Boomi AtomSphere Integration?
The tool's most valuable features I've found are related to debugging and testing. It makes it easy to track executio...
What is your experience regarding pricing and costs for Boomi AtomSphere Integration?
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year. It is affordable even for small customers,...
What needs improvement with Boomi AtomSphere Integration?
Boomi iPaaS needs better source control. It is not as good as it could be in terms of managing versions and running w...
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybr...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration ...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform f...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com ...
 

Also Known As

Boomi
Data Integrator, Anypoint MQ
No data available
 

Overview

 

Sample Customers

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in Integration Platform as a Service (iPaaS). Updated: August 2025.
867,341 professionals have used our research since 2012.