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BMC TrueSight vs FortiMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), Cloud Monitoring Software (26th), AIOps (5th)
FortiMonitor
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Monitoring Software (21st), IT Alerting and Incident Management (9th), Digital Experience Monitoring (DEM) (7th)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.0%, up from 1.0% compared to the previous year. The mindshare of FortiMonitor is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
FortiMonitor0.7%
BMC TrueSight1.0%
Other98.3%
IT Infrastructure Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
JaimeVasquez - PeerSpot reviewer
Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management
We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are alert management, alert generation, and event management."
"The solution has a very good business event manager tool."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"I believe that the ease of use and UI is great"
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"BMC TrueSight Operations Management is easily scalable."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"FortiMonitor is 100% stable."
"Fortinet's customer support is very good."
"It provides the best firewall features."
"FortiMonitor's dashboard is very informative and user-friendly."
"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."
 

Cons

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The product must provide more AI capabilities."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"Cost is an issue with BMC TrueSight Operations Management."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"There are no AI features in FortiMonitor, which might be an area for enhancement."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
 

Pricing and Cost Advice

"The cost depends on the usage."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"Other products are more expensive than BMC TrueSight."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"There are additional costs needed for certain functionality, such as scalability."
"FortiMonitor's price is very high."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Retailer
7%
Manufacturing Company
5%
Computer Software Company
26%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What do you like most about FortiMonitor?
In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
 

Also Known As

ProactiveNet, TrueSight Operations Management
Panopta
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Find out what your peers are saying about BMC TrueSight vs. FortiMonitor and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.