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BMC TrueSight Operations Management vs Moogsoft comparison

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Buyer's Guide
BMC TrueSight Operations Management vs. Moogsoft
May 2022
Find out what your peers are saying about BMC TrueSight Operations Management vs. Moogsoft and other solutions. Updated: May 2022.
595,546 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""The solution has a very good business event manager tool.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."

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"Moogsoft is easily deployable and ready to use.""I like the prediction features.""There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident.""The AI component allows you to check previous cases and diagnose problems easily.""The Event Management feature is quite valuable."

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Cons
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""The solution is overly complex.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."

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"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen.""They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves.""The documentation and flexibility for generic integration could be improved.""I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.""They should consider including Chatbot."

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Pricing and Cost Advice
  • "Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "When compared to other solutions, it is quite good."
  • More Moogsoft Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.
    Top Answer: 
    BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Small, medium, and large-sized companies can afford it. Its licensing model is simple and… more »
    Top Answer: 
    There are still many things that can be improved in BMC TrueSight Operations Management. They need to dig deeper into the layers of application monitoring. They're very strong in server and network… more »
    Top Answer: 
    There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it… more »
    Top Answer: 
    The price is reasonable. When compared to other solutions, it is quite good.
    Top Answer: 
    Moogsoft has room for improvement. They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues… more »
    Ranking
    Views
    11,047
    Comparisons
    6,560
    Reviews
    4
    Average Words per Review
    1,072
    Rating
    8.8
    Views
    6,051
    Comparisons
    4,382
    Reviews
    5
    Average Words per Review
    634
    Rating
    7.6
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.
    Offer
    Learn more about BMC TrueSight Operations Management
    Learn more about Moogsoft
    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    RetailNext
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company35%
    Comms Service Provider16%
    Financial Services Firm9%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Financial Services Firm17%
    Comms Service Provider11%
    Insurance Company5%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise11%
    Large Enterprise43%
    REVIEWERS
    Small Business25%
    Midsize Enterprise25%
    Large Enterprise50%
    Buyer's Guide
    BMC TrueSight Operations Management vs. Moogsoft
    May 2022
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Moogsoft and other solutions. Updated: May 2022.
    595,546 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 16th in IT Infrastructure Monitoring with 6 reviews while Moogsoft is ranked 15th in IT Infrastructure Monitoring with 5 reviews. BMC TrueSight Operations Management is rated 8.8, while Moogsoft is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Moogsoft writes "Allows you to convert multiple alarms into situations, reducing your ticket count and burden on the system". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, AppDynamics and Zabbix, whereas Moogsoft is most compared with BigPanda, Splunk, ServiceNow IT Operations Management, Datadog and Nagios XI. See our BMC TrueSight Operations Management vs. Moogsoft report.

    See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.