We performed a comparison between BMC TrueSight Operations Management, Centerity Monitor, and Nagios XI based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"It is a scalable solution."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"We can verify uptimes as another source of keeping devices in compliance."
"BMC TrueSight Operations Management is easily scalable."
"The machine learning feature is valuable."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"I can monitor a software made in-house to software of bigger companies."
"The solution is pretty stable."
"Nagios XI helped me to draw the network and check for system failures."
"I can monitor a phone on a desk to very big servers of any company."
"It is an open-source platform with valuable features for performance and stability."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"The most valuable feature is the monitoring of processes."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The pricing could be better."
"They can improve the functionality that provides some numbers related to the behavior of the metrics."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The interface could be more user-friendly."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
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