We performed a comparison between BMC TrueSight Operations Management and CA Unified Communications Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is a very stable product."
"The major advantage of the product is estate management."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I believe that the ease of use and UI is great"
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"The pricing could be better."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"BMC's online documentation is often incorrect or incomplete."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution is overly complex."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
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Earn 20 points
BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while CA Unified Communications Monitor is ranked 77th in IT Infrastructure Monitoring. BMC TrueSight Operations Management is rated 8.2, while CA Unified Communications Monitor is rated 6.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas CA Unified Communications Monitor is most compared with .
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