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BMC Helix Monitor vs Gigamon Deep Observability Pipeline comparison

BMC and Gigamon are both solutions in the Event Monitoring category. BMC is ranked #7 with an average rating of 9.0, while Gigamon is ranked #10 with an average rating of 8.3. BMC holds a 8.5% mindshare in EM, compared to Gigamon’s 0.6% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 100% of Gigamon users who would recommend it.
BMC Helix Monitor
Read 4 BMC Helix Monitor reviews
  • 741 Views
  • 741 Comparison Views
100% willing to recommend
Gigamon Deep Observability ...
Read 9 Gigamon Deep Observability Pipeline reviews
  • 3,785 Views
  • 38 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Gigamon Deep Observability Pipeline and BMC Helix Monitor compete in network and IT management categories. Gigamon is favored for network visibility, while BMC Helix leads in comprehensive IT management.

Features: Gigamon Deep Observability Pipeline offers superior network visibility and security analytics, emphasizing network performance and data insights. It incorporates packet filtering and encryption capabilities and supports traffic aggregation for detailed network analysis. BMC Helix Monitor provides integrated service management, automation, and advanced server monitoring features with options to integrate with various tools, ensuring comprehensive IT operations management and 100% availability.

Room for Improvement: Gigamon can enhance its intelligence in visibility and traffic flow analysis while reducing reliance on other tools for data insights. Improving native troubleshooting capabilities and user interface clarity would benefit users. BMC Helix Monitor could simplify its deployment process and improve initial setup efficiency, as well as reduce reliance on extensive customer support and documentation for troubleshooting during setup. Expanding user-friendly automation features might also benefit users.

Ease of Deployment and Customer Service: Gigamon offers straightforward deployment with reliable support, focusing on minimal downtime for network monitoring. BMC Helix Monitor's deployment is more complex but is compensated by robust customer support and comprehensive documentation. User feedback indicates that BMC Helix's support mitigates its deployment challenges effectively.

Pricing and ROI: Gigamon Deep Observability Pipeline is known for its relatively lower upfront costs and attractive investment options for companies focused on network visibility. BMC Helix Monitor, with higher setup costs, delivers greater ROI, attributed to its extensive service management capabilities. Businesses must weigh immediate, low-cost deployment against long-term IT management benefits aligning with their goals.

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To learn more, read our detailed BMC Helix Monitor vs. Gigamon Deep Observability Pipeline Report (Updated: July 2025).
Buyer's Guide
BMC Helix Monitor vs. Gigamon Deep Observability Pipeline
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Monitor
Ranking in Event Monitoring
7th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Gigamon Deep Observability ...
Ranking in Event Monitoring
10th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Data Loss Prevention (DLP) (29th), Security Information and Event Management (SIEM) (44th), Web Application Firewall (WAF) (32nd), Advanced Threat Protection (ATP) (25th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (17th)
 

Mindshare comparison

As of August 2025, in the Event Monitoring category, the mindshare of BMC Helix Monitor is 8.5%, down from 12.3% compared to the previous year. The mindshare of Gigamon Deep Observability Pipeline is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Jijil GHosh - PeerSpot reviewer
An agentless tool that offers great scalability and a straightforward setup phase
The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment. If you want to install an agent on each and every system, manpower is needed, while there is no such need when one uses BMC Helix Monitor. BMC Helix Monitor provides you with details on asset relationships. If a particular printer is connected to a core network printer or a particular desktop is connected to the servers, the product scans and gives you a free structure of relationship, which doesn't need any human intervention, making it an automated process. BMC Helix Monitor gives you the entire information about your assets, because of which you can sit in one place and keep track of whether a particular asset is online or offline.
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LeonardoAlves - PeerSpot reviewer
Improved the capability to analyze the environment and network problems with easy setup
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring The application I use is a script. My environment is a mix of technologies. I have many passionate people in my network who are on a journey in…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is evolving more and more into artificial intelligence."
"The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"The service operations monitoring features are valuable."
"The product's initial setup phase is easy."
"It offers straightforward integration."
"The most valuable feature for improving network visibility with Gigamon is the packet filtering capability."
"It is a good product. It provides network visibility, which is important. Gigamon can bring some optimizations to my network. It is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."
"The most valuable feature is NetFlow."
"The tool's most valuable feature is the encryption feature. From a security perspective, the solution hasn't significantly strengthened our security posture. However, it has greatly improved performance by streamlining encryption processes and avoiding encryption at multiple layers. This has also simplified troubleshooting, as we can whitelist certain processes."
"The solution is straightforward to set up."
"It has high stability."
"The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security."
 

Cons

"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"The initial setup of the solution is complex."
"I feel that the tool's stability has some scope for improvement."
"The product must provide more information and dashboards."
"It only inspects a specific kind of traffic. There should be different kinds of use cases."
"In terms of improvement, while the initial setup is not overly complicated, we did encounter a few issues."
"The Gigamon Deep Observability Pipeline should have a feature showing the traffic flow within its platform. Currently, customers have to use separate tools for monitoring, which is inconvenient. If it had its visibility feature, it would make monitoring easier and more complete without needing extra tools."
"Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good."
"Its filtering feature needs improvement."
"They should increase the solution's cluster capacity."
"The graphical user interface could be improved."
"The security should be improved."
 

Pricing and Cost Advice

"The product’s price could be improved."
"The solution's price is reasonable."
"The solution is highly-priced."
"I would rate the solution as expensive, around an eight or nine out of ten. There are other competitive solutions available."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
15%
Healthcare Company
5%
Insurance Company
5%
Financial Services Firm
15%
Computer Software Company
13%
Healthcare Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC Helix Monitor?
The service operations monitoring features are valuable.
See all answers
What is your experience regarding pricing and costs for BMC Helix Monitor?
The product’s price could be improved. The company is quite flexible with pricing. Legacy products need to revise their pricing strategy without losing their position in the market. The legacy mode...
See all answers
What needs improvement with BMC Helix Monitor?
I feel that the tool's stability has some scope for improvement.
See all answers
What do you like most about Gigamon Deep Observability Pipeline?
The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.
See all answers
What needs improvement with Gigamon Deep Observability Pipeline?
Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.
See all answers
What is your primary use case for Gigamon Deep Observability Pipeline?
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
See all answers
 

Comparisons

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Compared 16% of the time
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OpsRamp vs BMC Helix Monitor
Compared 16% of the time
ServiceNow IT Operations Management vs BMC Helix Monitor Logo
ServiceNow IT Operations Management vs BMC Helix Monitor
Compared 9% of the time
IBM Tivoli NetCool OMNIbus vs BMC Helix Monitor Logo
IBM Tivoli NetCool OMNIbus vs BMC Helix Monitor
Compared 7% of the time
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Compared 20% of the time
Cisco Nexus Dashboard Data Broker vs Gigamon Deep Observability Pipeline Logo
Cisco Nexus Dashboard Data Broker vs Gigamon Deep Observability Pipeline
Compared 12% of the time
NETSCOUT nGeniusONE vs Gigamon Deep Observability Pipeline Logo
NETSCOUT nGeniusONE vs Gigamon Deep Observability Pipeline
Compared 8% of the time
Arista Data ANalyZer vs Gigamon Deep Observability Pipeline Logo
Arista Data ANalyZer vs Gigamon Deep Observability Pipeline
Compared 7% of the time
Big Switch Networks vs Gigamon Deep Observability Pipeline Logo
Big Switch Networks vs Gigamon Deep Observability Pipeline
Compared 5% of the time
More Gigamon Deep Observability Pipeline Competitors
 

Product Reports

Buyer's Guide
Event Monitoring
July 2025
BMC Helix Monitor reportDownload BMC Helix Monitor product report
Buyer's Guide
Event Monitoring
July 2025
Gigamon Deep Observability Pipeline reportDownload Gigamon Deep Observability Pipeline product report
 

Also Known As

Helix Monitor
Gigamon, GigaSecure
 

Overview

BMC Helix Monitor is a SaaS solution that combines broad monitoring and event management capabilities with a containerized microservices architecture. Improve performance across complex environments while supporting the agility and speed required by digital businesses.

BMC

Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup. 

With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.

Gigamon
 

Sample Customers

Grupo Moura, Goodman, Aspect, Telefónica Colombia, Fujitsu
Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Buyer's Guide
BMC Helix Monitor vs. Gigamon Deep Observability Pipeline
July 2025
Free Report: BMC Helix Monitor vs. Gigamon Deep Observability Pipeline
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