IT Director at a tech services company with 1-10 employees
Real User
Top 5
2024-04-16T21:28:50Z
Apr 16, 2024
BMC solution is cheaper than ServiceNow, our main competitor. So, I'd rate the pricing a seven out of ten, with ten being expensive. The prices are lower than the competition because it's a BMC strategy to get a bigger market share. They're trying to regain some of the market they've lost to ServiceNow in the past.
AIOps leverages AI and machine learning to enhance IT operations, providing intelligent insights and improving decision-making. It streamlines processes by automating routine tasks and identifying patterns for efficient management.AIOps facilitates proactive IT management by analyzing vast amounts of operational data in real-time. This approach helps in anticipating potential issues, reducing downtime, and optimizing overall performance. Advanced analytics enable quick identification and...
The pricing is on the higher end due to the extensive features and delivery quality. However, it is worth the investment.
BMC solution is cheaper than ServiceNow, our main competitor. So, I'd rate the pricing a seven out of ten, with ten being expensive. The prices are lower than the competition because it's a BMC strategy to get a bigger market share. They're trying to regain some of the market they've lost to ServiceNow in the past.