Dynatrace and BMC Helix Operations Management with AIOps compete in the advanced IT operations management category. Dynatrace has the advantage with superior monitoring capabilities, pricing, and support that prioritize customer satisfaction. Meanwhile, BMC Helix Operations Management with AIOps is favored for advanced feature requirements due to its comprehensive feature set, offering more justifying its higher price.
Features: Dynatrace provides AI-driven automation, cloud integration, and full-stack monitoring. BMC Helix Operations Management with AIOps offers powerful predictive analytics, extensive remediation capabilities, and robust infrastructure monitoring.
Room for Improvement: Dynatrace could enhance its predictive analytics and expand remediation capabilities. Additionally, the support for legacy systems could be more robust. BMC Helix Operations Management with AIOps might focus on improving cloud integration, offering a more streamlined user interface, and reducing complexity in its extensive feature set.
Ease of Deployment and Customer Service: Dynatrace is preferred for its streamlined cloud deployment model and effective customer support. Conversely, BMC Helix Operations Management with AIOps provides a flexible SaaS-delivery model with strong support channels, offering comprehensive service options for complex needs.
Pricing and ROI: Dynatrace has competitive initial setup costs with ROI driven by efficiency gains. BMC Helix Operations Management with AIOps, while it incurs higher setup costs, provides a significant ROI through its extensive features, tailored for large-scale operations that demand advanced functionality.
Product | Market Share (%) |
---|---|
Dynatrace | 21.2% |
BMC Helix Operations Management with AIOps | 3.4% |
Other | 75.4% |
Company Size | Count |
---|---|
Small Business | 76 |
Midsize Enterprise | 50 |
Large Enterprise | 288 |
BMC Helix Operations Management with AIOps enhances monitoring by leveraging AI for proactive insights, issue prediction, and SLA maintenance. Its agentless design offers comprehensive asset visibility and seamless tool integration for rapid issue resolution.
BMC Helix Operations Management with AIOps stands out by automating alerting and actions through AIOps capabilities, which hone infrastructure learning and identify vulnerabilities, providing crucial insights on server stability and potential incidents. It is primarily utilized for event collection and correlation to determine root causes, reducing the need for manual problem-solving and ensuring faster remediation. Companies like Yamaha in Brazil implement it for IT service management and application monitoring.
What are the key features of BMC Helix Operations Management with AIOps?
Which benefits or ROI should be considered when evaluating BMC Helix Operations Management with AIOps?
In industries such as ITSM and application monitoring, BMC Helix Operations Management with AIOps is implemented for event collection, root cause identification, and escalation to management during critical issues. It suits organizations looking to enhance monitoring capabilities without extensive manual intervention.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
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