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Blue Prism Cloud vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Agentic Automation (9th)
Tungsten TotalAgility
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (25th)
 

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of Blue Prism Cloud is 1.8%, up from 1.4% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.4%
Blue Prism Cloud1.8%
Tungsten TotalAgility1.2%
Other91.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From my developer's point of view, the tool is pretty strong."
"It has drag-and-drop features, which makes it very fast for us to gather the required data."
"It has saved our HR department time since this process automatically happens without anybody's intervention. Our HR department is able to devote their time to more productive work or activities. It has also saved a lot of costs since every employee in the HR department is involved in the attendance and payroll process. Second, the process is now no more human dependent."
"Automation Anywhere provides the best feature to make a software bot for processes."
"The management works well."
"Automation Anywhere is a very good tool because it helps you along the process."
"Through the software, we have been able to reduce the time that we spend on manual, repetitive tasks so that we can focus on activities that add value to the business or to our partners and customers."
"We were working on a system called AS 400. Automation Anywhere performed well on that old system. It handled complicated processes. I had to review different menus and screens and give resources, storage, and databases. That's complicated."
"The most valuable feature is security."
"The user-friendly interface of Blue Prism Cloud is nice, and compared to the previous one, it has some advanced features such as drag and drop, PDF extraction, and accessing external applications with connectors, which has helped me design and automate processes."
"What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it."
"This is a very stable solution and it does not require too much knowledge on programming because it has a bunch of native features that work consistently."
"One of the most valuable features is automating manual and repetitive business processes, streamlining operations and reducing manual labour."
"If you are a company that is looking for a solution that is easy to deploy, this would be the perfect solution for you."
"UiPath is also user-friendly."
"We can save on staff costs by automating processes."
"We have seen a significant cost reduction by passing many manual interventions that were required to identify and extract data from different tax forms, and we have also increased our throughput and accuracy."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"It can be a good product for BPM; you can do BPM projects with it, do case management and capture extraction with Kofax TotalAgility, and it can also integrate quite seamlessly with third-party applications, so it is quite good."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"However, this solution is stable, and I have not seen any issues so far."
"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."
"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."
"Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space."
 

Cons

"Automation Anywhere should have more Excel-related functionality."
"IQ Bot is pretty good, but we can only run a maximum 150 documents."
"Automation Anywhere can be improved as there are issues with the recorder, which needs enhancement to extract more fields in the property set to increase reliability across various web application platforms, such as those built on React, React Azure, and React Angular."
"What I don't like about Automation Anywhere is that its troubleshooting tools need to be improved because they usually take a long time to solve problems as they come up."
"I could not say it's a stable product, because when you move in the market, there are many companies are there."
"Automation Anywhere will sometimes announce releases or updates in their roadmap, and we wait for them, but they do not happen on time or at all."
"IQ Bot does have some limitations."
"For our legacy systems, we are finding it very difficult to use the automation."
"The cost is a bit high. Other tools are much cheaper."
"It takes a while to get up and running."
"The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution."
"They should improve the user-friendliness and they should change their business model."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"Blue Prism is slightly difficult for the non-technical user."
"The solution is unable to read some UI components in legacy systems."
"However, there are challenges with OCR capabilities that remain an issue."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The tool is not up to the mark at all for what we needed it for."
"The form development could be improved."
"They never stressed the lifecycle document management aspects of regulated processes effectively, which I think possibly represents a weakness."
"The initial setup is a bit complex - more than other OCR tools available in the market."
"APM observability is something that doesn't exist in TotalAgility."
"Customer service was very poor."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
 

Pricing and Cost Advice

"We have purchased licenses, but are trying to obtain more bot programmer licenses."
"Automation Anywhere is somewhat expensive. The prices are slightly higher, but if you need something, you must pay for it."
"We are interested in saving manual engineer man-hours. So far, we have saved $100,000."
"Annually, we are paying almost one million reais."
"I think it's $5,500 per license."
"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."
"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""
"I believe it is $10,000 for Bot Creator."
"I rate the platform’s pricing a seven out of ten."
"The price is very competitive when you are comparing to other providers."
"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."
"Blue Prism comes at a higher price point compared to other solutions on the market."
"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."
"Blue Prism Cloud’s pricing is fine for commercial usage."
"The licensing structure is complex and the minimum contract length is three years."
"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."
"It is slightly more expensive than other tools."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"The price of this solution is less than some of the competition."
"Kofax TotalAgility is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
Construction Company
14%
Manufacturing Company
9%
Marketing Services Firm
9%
Financial Services Firm
8%
Financial Services Firm
14%
Outsourcing Company
10%
Manufacturing Company
9%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...
What is your primary use case for Blue Prism Cloud?
My use case for Blue Prism Cloud is for automation.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cabot Credit Management, Hovis, Utilita
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Blue Prism Cloud vs. Tungsten TotalAgility and other solutions. Updated: June 2026.
909,679 professionals have used our research since 2012.