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Blue Prism Cloud vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
664
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Agentic Automation (10th)
Tungsten TotalAgility
Ranking in Robotic Process Automation (RPA)
21st
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (26th)
 

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.8%, up from 1.5% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
Blue Prism Cloud1.8%
Tungsten TotalAgility1.1%
Other91.9%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Notifications and triggers are especially good."
"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."
"The solution's most valuable feature is its ease of use."
"Automation Anywhere is stellar and the pre-built bots on the bot store help reduce the development time and effort. The IQ Bot solution can read from scanned images and documents which has hugely benefited the mortgage processing team."
"The error handling and troubleshooting are very good, and it is easy for a developer to know what happened in any particular line of code."
"The ease of use is the most valuable feature. It's very easy to use, so to get started, you don't really need hardcore development skills."
"The drag-and-drop feature is valuable."
"We saved approximately 10,000 hours of work for ourselves, and there are a couple of projects that we have worked on where we could have saved approximately 4000 hours on just one project that we built in two to three weeks."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"It’s scalable."
"Blue Prism Cloud offers a lot of security in terms of data."
"This product is quite scalable."
"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"Blue Prism Cloud is an easy to access and user-friendly solution."
"Its AI features allow customers to find specific documents via an index."
"It's not so complex to design what you need to."
"Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting."
"Data extraction and auto-classification are great features."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"I think Kofax is a good product, and I would definitely recommend it to anyone looking for document extraction or classification, or data extraction from structured and unstructured documents."
"Being able to extract data from documents is great, and the capability of this tool is great as it can replace legacy applications and make everything very easy."
"The tool is low code which saves you from a developer."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
 

Cons

"If we are going through the high availability in the IQ Bot setup, it's a bit complex."
"Commands in Excel, Outlook, and Word automation are very limited and hence facing difficulties automating complex requirements for the above applications with V11 version."
"IQ Bot is useful but the price is not friendly."
"I would wish for a greater focus on citizen development, which is a priority for our company."
"I would like to see them continue building out documentation with more video-aides."
"I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns."
"Had we had access to the RPA bots in advance, we would have practiced before fully implementing."
"For improvement, I would like to see Automation Anywhere integrating with multiple other technologies."
"We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal."
"They should improve the user-friendliness and they should change their business model."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls."
"There's a need to deal with unstructured input with RPA."
"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
"I think some of the issues we have experienced have been more painful because of the support."
"Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries."
"Blue Prism is slightly difficult for the non-technical user."
"The initial setup is a bit complex - more than other OCR tools available in the market."
"Lacks sufficient inbuilt features."
"Even though it has good documentation, key things are not being noted perfectly."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"While the image, the field extraction, is really good in KTA, the OCR result is not so good."
"APM observability is something that doesn't exist in TotalAgility."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
 

Pricing and Cost Advice

"Cost-wise, it is fine. A lot of medium businesses prefer Automation Anywhere. The development cost is also lower."
"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."
"The setup cost for this is onetime and licensing is based on your choice of product."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"There may be room for the product to be more competitively priced to excel in the market."
"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"AA comes at a more affordable price than the other tools."
"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"Blue Prism Cloud's cost is very high."
"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."
"Blue Prism comes at a higher price point compared to other solutions on the market."
"We found the pricing reasonable, and it aligned with our budgetary requirements."
"There are costs for the machine to run the robots."
"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."
"The licensing structure is complex and the minimum contract length is three years."
"I rate the platform’s pricing a seven out of ten."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"Kofax TotalAgility is very expensive."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"The price of this solution is less than some of the competition."
"It is slightly more expensive than other tools."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
10%
Construction Company
13%
Manufacturing Company
10%
Marketing Services Firm
8%
Outsourcing Company
8%
Outsourcing Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise560
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...
What is your primary use case for Blue Prism Cloud?
My use case for Blue Prism Cloud is for automation.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cabot Credit Management, Hovis, Utilita
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Blue Prism Cloud vs. Tungsten TotalAgility and other solutions. Updated: September 2026.
914,805 professionals have used our research since 2012.