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BlackBerry Enterprise Mobility Suite vs Kandji comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BlackBerry Enterprise Mobil...
Ranking in Enterprise Mobility Management (EMM)
16th
Average Rating
7.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Kandji
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Vulnerability Management (18th), Mobile Device Management (MDM) (3rd), Endpoint Detection and Response (EDR) (13th)
 

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 3.3%, up from 0.8% compared to the previous year. The mindshare of Kandji is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune21.1%
Kandji1.4%
BlackBerry Enterprise Mobility Suite3.3%
Other74.2%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer1310304 - PeerSpot reviewer
IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees
Helpful technical support, and performs well, but initial setup could be simplified
They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.
CD
SysAdmin at a recreational facilities/services company with 11-50 employees
Strong security structure has supported fast Mac and iOS administration with minimal IT effort
One area for improvement for Kandji would be having a bigger suite of applications. I noticed that some of the niche apps our data software firm needs were not in the regular library. We were able to use the custom app feature to create those apps ourselves, but I would love it if Kandji could expand the library. I also wish Kandji could lock down different ports on MacBooks based on which ones we wanted to shut down, and I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs. An improvement needed for Kandji would be the ability to remote into devices. I would appreciate something that is really reliable for that without having to buy third-party software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autopilot is a feature I really like."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"This product works very well for companies already using the full Microsoft suite."
"Its price is reasonable. It is a part of our M365 suite."
"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"Overall, Microsoft Intune has been a strong fit for modern endpoint management, especially for remote and hybrid environments, and it keeps improving as Microsoft expands the platform."
"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"The main benefit is having email wherever you are and having access to your calendar wherever you are."
"I think it's a very solid product and people generally like it."
"It has a good ease of use, and its intuitive."
"It allows me to be able to access my email when I do not necessarily have my computer with me, and I can also access my calendar when I am on public transport or outside of the office."
"The container approach gets you separation between private and corporate data."
"When the product works, it allows us to secure these devices in a way we could not before, and have control over the iOS updates and applications that we lacked."
"It gives us the ability to have a container and the most secure possible application."
"From my customers' standpoint, it's reasonably easy to get set up; it's just there, and it just works."
"Kandji has positively impacted my organization because it was very easy to implement and manage all of our devices, especially when we manage with the ISO and SOC 2 certifications that we need for our organization."
"After deploying Kandji, I see a return on investment because the IT workload is reduced due to automated and faster employee onboarding, and we also have fewer support tickets because we do not have to manually install the software as employees can use Kandji Self Service and install the software on their own."
"Kandji has positively impacted my organization because many things happen through Kandji, especially on the laptops and desktops at the infrastructure workspace level."
"Kandji has positively impacted my organization because it helps us be more secure and enforce compliance."
"After switching to Kandji, we have seen a return on investment, specifically in human resource savings."
"Kandji has positively impacted my organization by simplifying the management of the Apple fleet."
"Kandji has positively impacted our organization by making it so we feel confident in our security structure, and we feel confident that we can pass SOC 2 every year because we know that Kandji is doing what it says it's doing."
"Kandji has positively impacted my organization by allowing us to better assist and it allows for a better user experience, a better kind of fleet management."
 

Cons

"A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices."
"The initial setup of Microsoft Intune could be more simplified, but apart from this, everything is outstanding and performs well as per our expectations."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"The reporting and troubleshooting experience for Microsoft Intune could be more detailed and easier to navigate, especially when diagnosing policy sync or device compliance issues across large environments."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."
"Support is terrible for the most part."
"Clumsy user interface"
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"The application is consistent across devices, but the interface is not as robust as you would expect for an enterprise solution."
"Scalability was slightly complex because we had to wait for licenses to come before the configuration."
"One way Kandji can be improved is through pricing, as other market providers comparatively have a lower price."
"While it might be on the expensive side compared to Jamf Pro, it is closer in pricing to other MDMs such as Microsoft Intune, which comes with the EMS E3 license, making it potentially pricey for startups, yet a good cost for established enterprises."
"I rated Kandji an eight because the laptop needs to be connected to Wi-Fi to erase it."
"Kandji can definitely be improved by the complexity. I feel we cannot necessarily tweak the Blueprints in the ways that we need to or there are just complex one-off situations where we need more customization and more ability to run custom scripts."
"One thing I think could be improved is what happens when a user gets locked out."
"There are certain limitations with blueprints where each machine can only have one or must have a blueprint, which is frustrating since certain machines may not need to have a blueprint straight away for testing."
"I believe Kandji can be improved by having more self-service options, as users can complete a few steps before reaching out to IT support, which will give us more context on the issue."
"One thing I have noticed is that Kandji is mainly for Mac devices."
 

Pricing and Cost Advice

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"We have the business premium licenses for the solution."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."
"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."
"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."
"We currently pay by the year, but the licenses are calculated on a monthly basis."
"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."
"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."
"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."
"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Outsourcing Company
18%
Construction Company
17%
Financial Services Firm
14%
Energy/Utilities Company
5%
Comms Service Provider
13%
Financial Services Firm
11%
Outsourcing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise19
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise7
 

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Earn 20 points
What is your experience regarding pricing and costs for Kandji?
My experience with pricing, setup cost, and licensing is that we are using nearly 100 machines in Kandji, which comes...
What needs improvement with Kandji?
One thing I have noticed is that Kandji is mainly for Mac devices. We cannot manage Windows devices on Kandji. This i...
What is your primary use case for Kandji?
Kandji, which is now called Hero, is used for mobile device management. We use it to manage Mac devices, Apple device...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
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Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Kandji and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.