We performed a comparison between Bitrix24 and SAP Jam based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software."The data interpretation feature in Bitrix24 is good."
"It's a very easy-to-use product."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The product is user-friendly."
"It is easy to use and very stable."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
"The solution's open channel and contact center could be improved."
"The solution’s performance could be made faster."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"We didn't have the ability to customize the solution."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"There are some bugs in the mobile system."
"I'm hopeful for more integrations with SAP JAM in the future."
Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews while SAP Jam is ranked 7th in Enterprise Social Software with 5 reviews. Bitrix24 is rated 7.4, while SAP Jam is rated 8.4. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of SAP Jam writes "A powerful tool for managing subscriptions within the organization". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ClickUp, whereas SAP Jam is most compared with SharePoint, Yammer and Microsoft 365 Business.
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