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Microsoft 365 Business vs SAP Jam comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
248
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (9th)
SAP Jam
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (11th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft 365 Business is designed for Mobile Device Management (MDM) and holds a mindshare of 5.7%, down 7.4% compared to last year.
SAP Jam, on the other hand, focuses on Enterprise Social Software, holds 3.3% mindshare, up 3.2% since last year.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.7%
Jamf Pro13.5%
NinjaOne7.5%
Other73.3%
Mobile Device Management (MDM)
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
SAP Jam3.3%
Slack Business - Enterprise11.2%
Microsoft Teams8.4%
Other77.1%
Enterprise Social Software
 

Featured Reviews

AM
Owner at Nexus Auto system
Digital documentation has boosted team efficiency and provides secure remote manual access
The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I prefer Outlook. It gives me a lot of feature sets."
"Microsoft 365 Business includes SharePoint which is a really good tool. Plus, there are so many apps that you can integrate with this solution."
"The flexibility of the solution has been great."
"What was most valuable for me was how simple this solution is to start using."
"This is a good product that meets all of my requirements."
"The solution is quite stable. The performance is very good."
"This solution has everything. It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user."
"The product's most valuable features are quick integration and video calls."
"SAP JAM has lots of possibilities and my client is using it for very specific matters, like social collaboration."
"Properly done, this software can be a great resource for your employees to stay engaged and connected to each other and to your organization."
"All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content."
"It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
 

Cons

"Lately we are not satisfied with the support."
"Sometimes it is quite hard to get a grasp on what features are going to be available at what time."
"I'd like to see a more customizable interface. We're used to seeing Office 365 with a white background and black foreground, and I'm aware that you can customize 365 to change it to a black background. but I want more options aside from the standard settings."
"The user interface needs some improvement."
"It's a bit complex in itself when you get into items such as security or compliance."
"The product lacks certain drawing tool capabilities."
"Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and larger enterprises."
"Teams is, in some respects, lagging behind Skype for Business in some telephone-related features"
"Sometimes it's a bit confusing with so many options."
"I'm hopeful for more integrations with SAP JAM in the future."
"Both layout and branding could be improved."
"Built-in integrations with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue."
"The user interface is still quite rigid."
 

Pricing and Cost Advice

"The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis."
"The implementation is company-wide and is already very flexible price-wise."
"It is basically software as a service. So, you pay for the software subscription. The price is based on the plan you choose. You can also leverage the help of cloud service providers."
"The licensing of the solution is monthly."
"The price of this solution is expensive and the price could be reduced. The licensing cost is very high because we are using an E5 license for Microsoft."
"It's pretty difficult to make a cost estimation, in cases where we need additional features."
"The price of the solution could be reduced, it is expensive. We recommend customers purchase annual subscriptions because they receive a discount of two free months."
"It is quite expensive."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
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Top Industries

By visitors reading reviews
Marketing Services Firm
16%
Performing Arts
11%
Manufacturing Company
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise44
Large Enterprise100
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
We are on the Microsoft 365 Business Standard plan, which costs us approximately £10.30 per user per month. For our team of 10, that comes to over £100 monthly, which is a significant recurring cos...
What needs improvement with Microsoft 365 Business?
The licensing cost is quite high for a small business like ours. Additionally, we faced a steep learning curve during implementation. The mobile interface was somewhat technical for my workshop sta...
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Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: March 2026.
884,933 professionals have used our research since 2012.