"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"The most valuable feature is threat hunting."
"It is stable and scalable. It has good technical support."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"One of the limitations that we have found is with communications and the languages in different countries."
"Once in a great while, an update fails."
"It could be more secure."
"There is room for improvement in performance and upgrades."
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Bitdefender MDR is ranked 17th in Managed Detection and Response (MDR) with 1 review while Sophos Managed Threat Response is ranked 7th in Managed Detection and Response (MDR) with 4 reviews. Bitdefender MDR is rated 9.0, while Sophos Managed Threat Response is rated 8.6. The top reviewer of Bitdefender MDR writes "Extremely effective against malware, absolutely scalable, and very easy to deploy". On the other hand, the top reviewer of Sophos Managed Threat Response writes "Stops threats as they happen". Bitdefender MDR is most compared with Secureworks Red Cloak MDR, Arctic Wolf AWN CyberSOC, Rapid7 MDR and Red Canary MDR, whereas Sophos Managed Threat Response is most compared with CrowdStrike Falcon Complete, Secureworks Red Cloak MDR, SentinelOne Vigilance, Binary Defense MDR and Rapid7 MDR.
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