We performed a comparison between Bitdefender MDR and SentinelOne Vigilance based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is reviewing tickets and the notes added by technicians."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"It's easy to use."
"I like the EDR feature."
"A lot of the AI that is running in the background that deals with the response on different detections is important, and the learning from the labs themselves is also very important. That's where they set themselves apart from others. A lot of the other products that are out there on the market probably have a lot more bells and whistles, but they are not necessarily directed at the heart of what MDR should do, at least in my opinion. Everybody is entitled to their own opinion, and in my opinion, if you're getting back to the basics and doing what its true intention is, they've done a very good job in comparison to others."
"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."
"SentinelOne Vigilance has very good detection."
"SentinelOne Vigilance is a very stable solution."
"SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows."
"The SentinelOne Active EDR is the most valuable feature."
"The product is stable."
"The most valuable feature of the solution is its performance, which is very important for us in our company."
"The most valuable feature is protection against ransomware and malware."
"The endpoint security software is great."
"I would like to see more frequent check-ins with our security status."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"The current reporting system could benefit from improvement."
"We found a couple of bugs in the user interface."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."
"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"Integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect."
"We need more updates as there are always more threats coming."
"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."
"The automatic backup isn't very big."
"The tool needs improvement in clear communication and detection."
"My only complaint is that the knowledge base is not accessible to the customer."
"SentinelOne Vigilance doesn't have a direct connection with MSPs."
"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
"It is not easy to remove the customer without the dashboard."
"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
Bitdefender MDR is ranked 14th in Managed Detection and Response (MDR) with 8 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 18 reviews. Bitdefender MDR is rated 9.0, while SentinelOne Vigilance is rated 8.4. The top reviewer of Bitdefender MDR writes "Easy to use with a free trial period and automatic backup capabilities". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". Bitdefender MDR is most compared with Huntress, Sophos MDR, Arctic Wolf Managed Detection and Response, CrowdStrike Falcon Complete and Blackpoint Cyber MDR, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR and Red Canary MDR. See our Bitdefender MDR vs. SentinelOne Vigilance report.
See our list of best Managed Detection and Response (MDR) vendors.
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