We performed a comparison between Microsoft Defender Experts for Hunting and Sophos MDR based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The solution helps to detect some suspicious items for us and our clients."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"The most valuable feature is threat hunting."
"The product gives us good visibility into what is happening inside the company."
"It is a stable solution...It is a scalable solution."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found a couple of bugs in the user interface."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The current reporting system could benefit from improvement."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The solution’s user interface could be improved."
"It could be more secure."
"The solution is expensive for customers."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"Sophos MDR lacks integration with MDM solutions."
"Endpoint protection is very slow."
"Once in a great while, an update fails."
"Sophos MDR's support and basic training of their devices could be improved."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
Microsoft Defender Experts for Hunting is ranked 21st in Managed Detection and Response (MDR) with 1 review while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 20 reviews. Microsoft Defender Experts for Hunting is rated 9.0, while Sophos MDR is rated 8.4. The top reviewer of Microsoft Defender Experts for Hunting writes "Provides security for organizations by detecting suspicious items". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Microsoft Defender Experts for Hunting is most compared with Arctic Wolf Managed Detection and Response, Secureworks Taegis ManagedXDR, Field Effect Covalence, Blackpoint Cyber MDR and Huntress, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response and Huntress.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
