BigPanda and Sumo Logic cater to enterprises seeking robust monitoring and observability tools. Sumo Logic seems to have the upper hand due to its superior analytical capabilities.
Features: BigPanda is valued for advanced event correlation, real-time alerts, and noise reduction for IT operations. Sumo Logic stands out with in-depth data analytics, comprehensive data analysis capabilities, and actionable insights from diverse data sources.
Room for Improvement: BigPanda could enhance integration capabilities with other tools, improve dashboard customizability, and expand log management features. Sumo Logic could improve its log management features, provide a more intuitive setup process, and streamline initial configuration requirements.
Ease of Deployment and Customer Service: BigPanda is commended for straightforward deployment and responsive customer support. Sumo Logic requires more initial configuration but also features proactive customer service. However, BigPanda's ease of deployment is slightly more appreciated.
Pricing and ROI: BigPanda users find the pricing reasonable with a quick return on investment due to efficiency gains. Sumo Logic users find the product worth the cost despite higher initial expenses. BigPanda offers a more immediate ROI, while Sumo Logic's comprehensive features justify its pricing for many users.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Their collaboration was good, and I would rate them nine out of ten.
For technical support, we have only had to address password resets and alert mismatching.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
It handles large volumes of alerts without limitations.
BigPanda facilitates better collaboration between IT teams by providing a shared view of incidents and requests.
BigPanda is now stable.
I have not encountered issues like lagging or crashing with BigPanda.
If they have improved their technical capabilities recently, they might have achieved higher stability.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Even during suppressions when other tools are unavailable, BigPanda provides alerts, enabling me to track incidents effectively, follow up, and resolve them promptly.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
The platform's AI analyzes alert sources and root causes, enhancing real-time incident management and enabling automated resolution.
| Product | Market Share (%) |
|---|---|
| BigPanda | 3.4% |
| Sumo Logic Observability | 1.0% |
| Other | 95.6% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 11 |
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
Sumo Logic Observability offers advanced monitoring solutions with features like integrated dashboards and querying capabilities, though presents a learning curve compared to alternatives. Designed for efficient log aggregation and analysis, it provides near-real-time updates facilitating improved incident resolution.
Sumo Logic Observability stands out with its ability to unify teams through a single platform, offering features that include customizable dashboards and valuable apps. It provides powerful log tracing and centralized management, designed for organizations focused on log aggregation, analysis, and expanding SIEM capabilities. While it has a steeper learning curve compared to some competitors, it excels in tailored integrations that enhance log searches. Users find themselves able to monitor, automate, and centralize log repositories for effective debugging. Despite its strengths, improvements in data enrichment and documentation organization are needed as current query functions can be slow, impacting efficiency. Users have also mentioned needing pre-built dashboards and better tab management for enhanced functionality. Cost management remains a notable consideration for users evaluating Sumo Logic Observability.
What features make Sumo Logic Observability effective?Sumo Logic Observability is implemented across industries predominantly for managing and analyzing extensive data sets, offering capabilities critical for SIEM activities and security examinations. By facilitating quick data visualization and transaction tracking, organizations in sectors such as finance, healthcare, and technology benefit from its robust framework to support infrastructure logging and large-scale data management, contributing to effective monitoring and system operations.
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