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BigFix vs Ivanti Patch for Configuration Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Configuration Management (7th), Endpoint Protection Platform (EPP) (27th), Unified Endpoint Management (UEM) (4th)
Ivanti Patch for Configurat...
Ranking in Patch Management
30th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Patch Management category, the mindshare of BigFix is 7.1%, down from 12.8% compared to the previous year. The mindshare of Ivanti Patch for Configuration Manager is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
BigFix7.1%
Ivanti Patch for Configuration Manager1.2%
Other91.7%
Patch Management
 

Featured Reviews

Ravi Khanchandani - PeerSpot reviewer
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
Gaurav Chandola - PeerSpot reviewer
Provides detection logic that tells us which customer will record an update and is less expensive than other solutions
I haven't had experience with customer service and support, however, we did have an advisory case with one of their technical support staff. We were publishing and getting the full metadata for the patch. We were getting the full updates for the patch release. There was confusion as to why we were seeing that in the SCCM, instead of in the full metadata patch. The support person was able to help us in understanding what we were doing wrong, highlighting it could be a certificate issue. We generated a new certificate, and after they were applied, the issue was fixed. Overall, I would rate their customer service and support a five out of five.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"The patch management and the BigFix Inventory have been the most valuable features."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"It's very straightforward."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"This solution is stable."
"The most valuable feature of Ivanti Patch for SCCM is the detection logic."
 

Cons

"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"It could use better integration with Hypervisor products like VMware."
"Sometimes there is a lag time for our users."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"We have some problems with patches not installing successfully."
"In future releases, I would like to see improvements with the feature upgrade for the SCCM, which Microsoft has already integrated. Currently, Ivanti does not give us information about the enablement package."
 

Pricing and Cost Advice

"We have a subscription-based contract with BigFix."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The license is subscription-based."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price is very fair."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"We do not have a license with Ivanti, instead we buy just the plugins for the consoles, making it a much less expensive option versus other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
17%
Computer Software Company
10%
Retailer
10%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
No data available
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
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Also Known As

Tivoli Endpoint Manager
Patch for SCCM, Shavlik Patch for SCCM, Ivanti Patch for MEM
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
University of Pittsburgh
Find out what your peers are saying about BigFix vs. Ivanti Patch for Configuration Manager and other solutions. Updated: July 2025.
866,857 professionals have used our research since 2012.