BIC Platform vs KiSSFLOW comparison

Read 12 KiSSFLOW reviews

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92% willing to recommend

BIC Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

KiSSFLOW and BIC Platform are competing workflow automation solutions. KiSSFLOW tends to have the upper hand in terms of ease of use and fast deployment, while BIC Platform is favored for its advanced features and scalability.

Features: KiSSFLOW includes intuitive workflow design, quick process setup, and user-friendly interface, appealing to businesses seeking simplicity. BIC Platform offers comprehensive tools for complex workflows, in-depth process analysis, and flexibility, making it suitable for large-scale operations.

Room for Improvement: KiSSFLOW could enhance integration capabilities, offer more customization options, and improve real-time reporting. BIC Platform might focus on simplifying the user interface, reducing setup complexity, and optimizing cost efficiency for smaller enterprises.

Ease of Deployment and Customer Service: KiSSFLOW provides straightforward cloud-based deployment with minimal setup time and responsive support, making it accessible for small to medium enterprises. BIC Platform offers both cloud and on-premises deployment options, catering to enterprises needing flexibility and extensive support services.

Pricing and ROI: KiSSFLOW has a lower initial setup cost with quick ROI, ideal for those seeking simple, efficient solutions. BIC Platform requires a higher upfront investment but delivers high ROI through extensive features and customization, offering long-term value for larger organizations.

To learn more, read our detailed BIC Platform vs. KiSSFLOW Report (Updated: July 2025).

BIC Platform vs. KiSSFLOW

July 2025

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Helped 862,543 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BIC Platform

Ranking in Business Process Management (BPM)

28th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Process Design (18th)

KiSSFLOW

Ranking in Business Process Management (BPM)

8th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Performance Management (6th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.4%, up from 1.2% compared to the previous year. The mindshare of KiSSFLOW is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

reviewer2229045

Systems Administrator at a legal firm with 10,001+ employees

Provides good stability, but they should add a feature for enterprise architecture

We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…

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Julius Jagdon

Business Tools at Motorola Solutions

The tool is intuitive to use and, through automation, has been a real time-saver

When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to use."

"While this is a new product it has a mature feel from being built by a company with many years in the business."

"The central dictionary is a valuable feature."

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

"The user interface is very, very good."

"The best thing about Kissflow is its user-friendliness."

"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."

"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."

"The support team responds fast."

"Kissflow has reduced the bottleneck around getting approval for certain items in the company."

"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."

"The most valuable feature is the performance."

More KiSSFLOW pros

Cons

"There's an issue with the current manual that they're working on."

"The solution could improve its connectivity to other systems."

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."

"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."

"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."

"There is room for improvement in terms of stability."

"There is a lag in the delay between API calls."

"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."

"The UI, though is pretty friendly and easy to use, can be improved in some aspects."

"KiSSFLOW needs to improve its integration."

"Some of the tool's fields only accept certain types of text. The input fields are inflexible."

More KiSSFLOW cons

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

"The product costs $15 per user per month."

"This is an affordable product and everything is included in the subscription."

"The license is very expensive."

"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."

"Your company must subscribe to the solution if you create a business account."

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862,543 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

11%

Retailer

Educational Organization

Financial Services Firm

14%

Computer Software Company

10%

Government

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BIC Platform ?

The central dictionary is a valuable feature.

What needs improvement with BIC Platform ?

The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.

What is your primary use case for BIC Platform ?

We use the solution for drawing the processes.

What do you like most about KiSSFLOW?

The best thing about Kissflow is its user-friendliness.

What is your experience regarding pricing and costs for KiSSFLOW?

The license is very expensive. However, there are no additional costs to the standard license.

What needs improvement with KiSSFLOW?

One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...

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Product Reports

Download BIC Platform product report

Business Process Design

June 2025

Download KiSSFLOW product report

July 2025

Also Known As

BIC Cloud BPM, BIC Platform

No data available

Overview

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at:

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

GBTEC Software AG

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.