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BIC Platform vs KiSSFLOW comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
35th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (20th)
KiSSFLOW
Ranking in Business Process Management (BPM)
33rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (25th), Rapid Application Development Software (28th), Low-Code Development Platforms (29th)
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.0%, down from 1.4% compared to the previous year. The mindshare of KiSSFLOW is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
KiSSFLOW1.2%
BIC Platform1.0%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Julius Jagdon - PeerSpot reviewer
Business Tools at Motorola Solutions
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"I'm in awe of what the software can do."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"The central dictionary is a valuable feature."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The user interface is very, very good."
"The best thing about Kissflow is its user-friendliness."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"I like the forms which help us to get information."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The support team responds fast."
 

Cons

"One thing they could improve is the manual."
"The solution could improve its connectivity to other systems."
"There's an issue with the current manual that they're working on."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"Sometimes some notifications don't appear on the mobile app."
"One area where I believe Kissflow can be improved is customization."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"There is a lag in the delay between API calls."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"The integration between forms should be made easier."
"KiSSFLOW needs to improve its integration."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Your company must subscribe to the solution if you create a business account."
"The license is very expensive."
"This is an affordable product and everything is included in the subscription."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"The product costs $15 per user per month."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
11%
Financial Services Firm
10%
University
8%
Construction Company
15%
Financial Services Firm
12%
Outsourcing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Find out what your peers are saying about BIC Platform vs. KiSSFLOW and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.