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BIC Platform vs CMW Tracker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
19th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (18th)
CMW Tracker
Ranking in Business Process Management (BPM)
36th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (35th)
 

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.2%, down from 1.3% compared to the previous year. The mindshare of CMW Tracker is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
BIC Platform1.2%
CMW Tracker1.0%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The central dictionary is a valuable feature."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"I'm in awe of what the software can do."
"The product is easy to use."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The best part is no coding is required, so it's extremely easy to understand and its usage with the non-technical team has reduced the need for commercial training of the workforce."
"The feature I have found most valuable is the easy synchronization with other tools."
"This software added transparency to our workflows, helping to increase throughput of clients and their satisfaction."
"Overall, this is an excellent workflow management tool."
"Customize workflow processes visually and interactively."
"​It was easy to set up my team with access credentials to their files.​"
 

Cons

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There's an issue with the current manual that they're working on."
"The solution could improve its connectivity to other systems."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"One thing they could improve is the manual."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"If your organization has only a few team members then this tool is not suitable."
"I am expecting new updates to improve the software."
"If your organization has only a few team members then this tool is not suitable."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"I would like them to offer a one-time payment plan that one can choose."
"There are not very many report templates, and if there were more, it would really help."
"I would like them to offer a one-time payment plan that one can choose."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"The price is so reasonable."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Price per user works for me when they do not count my clients, which fill forms."
"This solution has a very lost cost."
"Great value for the money."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Retailer
8%
Educational Organization
8%
Healthcare Company
8%
Construction Company
31%
Comms Service Provider
10%
Performing Arts
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Also Known As

BIC Cloud BPM, BIC Platform
Comindware Tracker
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about BIC Platform vs. CMW Tracker and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.