We performed a comparison between Barracuda Intronis Backup and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Deduplication Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the speed of backup, which is very good compared to other solutions."
"Easy, immediate protection for data that is virtually infinitely scalable."
"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."
"The product is easy to install and use while doing what it is expected to do."
"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."
"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The solution is very stable and offers a good level of performance."
"The product is a reliable solution."
"The solution's stability is excellent."
"The diversity on offer is very, very good. Everything is supported. It's great."
"Commvault provides data protection. Their engine is ransomware-agnostic so ransomware doesn't compromise our backup data. Therefore, we can rely on their data protection to recover and back up our production system."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"This solution could be improved with offering lower prices at scale."
"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."
"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."
"Some features like CIFS are not supported that would help speed and flexibility."
"The web interface needs to contain a more up-to-date view of the hardware."
"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."
"We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end."
"The solution is pretty expensive. This is the usual customer complaint."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"They reply to the support portal weekly, but there are some delays."
"The functional integration could be better."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."
"Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department."
"The workflow has room for improvement."
Barracuda Intronis Backup is ranked 10th in Deduplication Software with 24 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Barracuda Intronis Backup is rated 8.4, while Commvault Cloud is rated 8.6. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain) and Azure Backup, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect. See our Barracuda Intronis Backup vs. Commvault Cloud report.
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