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Barracuda Email Security Gateway vs Cisco Secure Email Cloud Mailbox comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Barracuda Email Security Gateway and Cisco Secure Email Cloud Mailbox based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Barracuda Email Security Gateway vs. Cisco Secure Email Cloud Mailbox report (Updated: August 2022).
634,325 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."

More Cisco Secure Email Pros →

"The most valuable feature of the Barracuda Email Security Gateway is the ATP.""There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions.""It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email.""We find the email security to be valuable.""The most valuable feature is the Antispam services, which are the basic services of spam device""The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs.""Great at blocking spam.""We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."

More Barracuda Email Security Gateway Pros →

"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment.""This solution is easy to use.""I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more.""The features and functionalities are much better than Microsoft's in-built Defender plan.""Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."

More Cisco Secure Email Cloud Mailbox Pros →

Cons
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."

More Cisco Secure Email Cons →

"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it.""Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.""Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft.""Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening.""I would like to have better integration with third-party archival vendors to facilitate moving data in and out.""Barracuda has shown difficulty in providing us with the solutions we sought.""Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda.""We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."

More Barracuda Email Security Gateway Cons →

"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting.""The pricing could always be better.""Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud.""This solution could be improved by integration with Sandbox.""Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."

More Cisco Secure Email Cloud Mailbox Cons →

Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "The licensing fees are part of a bundled support package that we pay for."
  • "We pay between $8 and $10 USD per user per month."
  • "The licensing cost is competitive, it's not too high and not too low."
  • "The solution requires a license and we pay annually."
  • "It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
  • "We paid for an annual license."
  • "There is an annual license required for this solution."
  • "We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
  • More Barracuda Email Security Gateway Pricing and Cost Advice →

  • "The feedback from vendors and customer is that it is expensive."
  • "Cisco Secure Email Cloud Mailbox does not have any competition with Sophos, Trend Micro, or other vendors of the world. However, there is a pricing premium for the solution. One has to look at it from that angle that while they are buying Cisco, there will be a premium, and Cisco justifies that premium value. That's why they're charging a high price."
  • More Cisco Secure Email Cloud Mailbox Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the… more »
    Top Answer:There are limited administration controls that should be improved. Additionally, the reports available currently are not… more »
    Top Answer:On ease of use, it rates very high. It's something that I was able to get into without really looking at any… more »
    Top Answer:Currently, Cisco Cloud Mailbox meets all of our requirements. If I had to say something, maybe they could have a more… more »
    Top Answer:It can be deployed either on-premise or in the cloud. We have two options if it is in the cloud, a private cloud or a… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Barracuda Spam and Virus Firewall
    Cisco CMD, Cisco Cloud Mailbox Defense
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Barracuda Email Security Gateway is a robust security solution that allows users to protect themselves from external threats as well as from potential data leaks. It can be managed and monitored from a centralized location. Users can efficiently and easily keep track of every aspect of their security suite all at one time. Customized protections can also be set up in a matter of minutes.

    Benefits of Barracuda Email Security Gateway

    Some of the benefits of using Barracuda Email Security Gateway include:

    • Provides users with a comprehensive and robust suite of security features. Barracuda Email Security Gateway employs a suite of security features to keep users safe. It has an email filter that scans outgoing emails to keep sensitive data from being sent to the wrong parties. Additionally, its software allows users to keep an eye on potential threats in real time. Users can stay ahead of malicious actors and preserve the integrity of their systems.
    • Designed for easy deployment. Barracuda Email Security Gateway makes it easy for users to secure themselves. The solution comes pre-configured for quick rollout and use. Users can benefit from it fully without devoting a significant level of resources to deployment.

    Reviews from Real Users

    Barracuda Email Security Gateway is an email security tool that stands out among its competitors for a number of reasons. Two major ones are the high level of flexibility that it gives to users and the solution’s powerful filtering feature. Barracuda Email Security Gateway offers users the ability to enact customizations that enable them to align the solution with their specific needs. It is highly flexible and allows for the completion of many different tasks. Additionally, it employs a powerful spam filter feature that gives users the ability to stop a large percentage of the threats to their devices before they get anywhere near their machines.

    Mohammed N., the assistant general manager at CoLoCity Data Center, writes, “There are many customizable options:

    • Attachment filtering, where we are filtering attachments according to our requirements.
    • IT-based configurations, where we allow domains. We are blacklisting domains that we do not want to pass through.
    • Rate Control feature, where we have the user license for 10,000 incoming and outgoing emails. Therefore, 10,000 users can use this device.

    The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses. Another interesting feature of Barracuda Email Security is the content filtering. If there is any word or sentence that we or our customers want to block, then we can add that thing in Barracuda Email Security Gateway. The content contained in the email will not be delivered or received by the recipient. Maximum customization options are available.”

    Igor G., the information security officer and data protection officer at a manufacturing company, writes, “The spam filtering feature, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.”

    Secure Office 365 email against advanced threats.
    Moving email to the cloud provides convenience and scalability, but it could also bring an increased risk of account takeovers and malware infection. You need a cloud-focused email security solution that is simple to deploy and protects your business and users by preventing attacks against your cloud mailboxes.

    Offer
    Learn more about Cisco Secure Email
    Learn more about Barracuda Email Security Gateway
    Learn more about Cisco Secure Email Cloud Mailbox
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
    Luiss University, Lone Star College, T-Systems, Magyar Telekom
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider17%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm22%
    Manufacturing Company17%
    Comms Service Provider13%
    Construction Company9%
    VISITORS READING REVIEWS
    Comms Service Provider19%
    Computer Software Company18%
    Government8%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Comms Service Provider38%
    Computer Software Company13%
    Government4%
    Financial Services Firm4%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business59%
    Midsize Enterprise18%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%
    Buyer's Guide
    Barracuda Email Security Gateway vs. Cisco Secure Email Cloud Mailbox
    August 2022
    Find out what your peers are saying about Barracuda Email Security Gateway vs. Cisco Secure Email Cloud Mailbox and other solutions. Updated: August 2022.
    634,325 professionals have used our research since 2012.

    Barracuda Email Security Gateway is ranked 9th in Email Security with 21 reviews while Cisco Secure Email Cloud Mailbox is ranked 12th in Email Security with 6 reviews. Barracuda Email Security Gateway is rated 7.6, while Cisco Secure Email Cloud Mailbox is rated 8.4. The top reviewer of Barracuda Email Security Gateway writes "Instantly blocked and reduced our spam emails ". On the other hand, the top reviewer of Cisco Secure Email Cloud Mailbox writes "Can quickly identify, track, tag, and categorize internal emails. Reporting accessibly via the main dashboard would be a great addition". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Trend Micro Email Security, Proofpoint Email Protection and Check Point Anti-Spam and Email Security Software Blade, whereas Cisco Secure Email Cloud Mailbox is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection, Proofpoint Email Protection, Mimecast Email Security with Targeted Threat Protection and Agari. See our Barracuda Email Security Gateway vs. Cisco Secure Email Cloud Mailbox report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.