We compared Barracuda Email Security Gateway and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users."
"It's easy to use. The configuration and web interface are user-friendly."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"It can scale."
"We find the email security to be valuable."
"Customer support is the solution's strongest point."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"The anti-spamming, anti-fishing features are great."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"The initial setup of Microsoft Exchange Online Protection was easy."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The scalability is pretty good; it does what it is supposed to do."
"It's all running in the backend, so it doesn't affect the app functionality."
"The initial setup is just a standard process."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"The reports are standard, and it would be nice to be able to customize them."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"Barracuda should have a sandbox feature in the appliances."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"Performance and speed should continue to be improved."
"The solution must improve the user experience."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"The tool is not 100% stable."
More Barracuda Email Security Gateway Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews. Barracuda Email Security Gateway is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Proofpoint Email Protection, Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Trend Micro Email Security. See our Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.