We performed a comparison between Cisco Secure Email Threat Defense and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"This solution is easy to use."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"Secure Email Threat Defense's scalability is good."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"It has an efficient email filtering feature."
"It's very easy to deploy and configure."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"We can migrate seamlessly without any disruptions to our operations."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"The initial setup of Microsoft Exchange Online Protection was easy."
"It has a really nice web-based administration console."
"The pre-set policies and configuration analyzer are the most valuable features."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"The pre-sales cost calculations could be more transparent."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The company should focus on adding threats that the solution is currently unable to detect."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"This solution could be improved by integration with Sandbox."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"The pricing could always be better."
"We encounter issues while searching for missing emails."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"It would be helpful for customers if Plan 1 features were included with EOP."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"The solution lacks to elaborate on its spam policies."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"The solution needs to improve its backup."
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Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Abnormal Security and Armorblox, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Cisco Secure Email Threat Defense vs. Microsoft Exchange Online Protection (EOP) report.
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