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Barracuda Email Gateway Defense (Barracuda Essentials) vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.0
Barracuda Email Gateway Defense boosts security, reduces costs, and decreases incidents by up to 60%, enhancing operational stability.
Sentiment score
6.6
<p>Infrascale Backup &amp; Disaster Recovery improves business continuity with faster recovery, cost savings, and enhanced operational reliability.</p>
If your staff can become aware and trained to have minimal incidents, that is a huge return on investment for any organization.
Account Executive at Hilton Worldwide
We have seen a return on investment evidenced by fewer breaching incidents and less workload for our security team.
Senior Software Engineer at Kroger
I have seen a return on investment with Barracuda Email Gateway Defense (Barracuda Essentials) as it has protected our customers against targeted phishing emails, set up training campaigns easily, and trained the human firewall.
Marketing Director at Unisys
 

Customer Service

Sentiment score
8.5
Barracuda Email Gateway Defense support is highly rated for its 24/7 proactive, efficient service, and effective issue resolution.
Sentiment score
7.6
Infrascale's customer support is praised for responsiveness and technical expertise, despite occasional language and time zone challenges.
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very responsive and supportive 24/7.
Marketing Director at Unisys
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and responsive.
Senior Software Engineer at Kroger
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and supportive.
Account Executive at Hilton Worldwide
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
9.1
Barracuda Email Gateway Defense is scalable and reliable, ideal for medium businesses, handling growth and heavy email traffic efficiently.
Sentiment score
5.9
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for SMBs, balancing cost with reliability, despite infrastructure sizing challenges.</p>
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable and grows with my organization's needs.
Account Executive at Hilton Worldwide
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable, with no downtime noticed, and it is really fast.
Senior Software Engineer at GE
Barracuda Email Gateway Defense (Barracuda Essentials) has been very scalable, adapting to my organization's needs effectively.
Senior Software Engineer at Procter & Gamble
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
9.1
Barracuda Email Gateway Defense is highly rated for its stability, with users experiencing no performance or reliability issues.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable, reliable, and praised for support, despite minor issues promptly resolved.</p>
Barracuda Email Gateway Defense (Barracuda Essentials) is very stable; I have not experienced any downtime or reliability issues.
Senior Software Engineer at Procter & Gamble
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Barracuda Essentials requires UI improvements, enhanced customization, better documentation, and strengthened automation for improved usability and flexibility.
Infrascale BDR needs UI improvement, pricing clarity, Linux integration, enhanced dashboard, seamless features, and stronger security measures.
The cost could be more affordable, especially for smaller organizations working on a tight budget.
Senior Software Engineer at GE
The price increased about two years ago, which is a big concern, especially for small organizations working on a tight budget.
Senior Software Engineer at Kroger
The user interface could be a little easier to use, and the campaigns could be easier to create.
Account Executive at Hilton Worldwide
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Barracuda Email Gateway Defense provides cost-effective pricing, though some small organizations find it challenging due to recent price increases.
Infrascale offers flexible, negotiable pricing based on data volume, with value-added services and integration with MSP billing systems.
My experience with pricing, setup costs, and licensing is that this tool is very cost-effective, but the price was increased around two years ago.
Senior Software Engineer at Kroger
My experience with pricing, setup cost, and licensing is that the cost is very effective and affordable.
Marketing Director at Unisys
I find the price to be cost-effective.
Senior Software Engineer at GE
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Barracuda Email Gateway Defense enhances threat protection, reduces phishing, and improves compliance with advanced features and customizable security solutions.
<p>Infrascale Backup &amp; Disaster Recovery is praised for its ease, speed, security, centralized management, and robust disaster recovery features.</p>
The URL filtering is excellent, as it reviews every link sent in an email and rewrites it to open in a sandbox first if clicked on.
Senior Software Engineer at Kroger
I value their ability to protect against various online threats such as spam, phishing, ransomware, and malware.
Marketing Director at Unisys
It has been a very good tool, increasing email security by 70%, improving compliance and risk management, and providing adequate training, making our staff more aware and alert, as they check more often and report more spam emails.
Senior Software Engineer at GE
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
16th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
22nd
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Backup and Recovery (24th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (16th), SaaS Backup (11th)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Barracuda Email Gateway Defense (Barracuda Essentials) is 0.5%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Barracuda Email Gateway Defense (Barracuda Essentials)0.5%
Infrascale Backup & Disaster Recovery1.3%
Other98.2%
Cloud Backup
 

Featured Reviews

Kelly  Perry - PeerSpot reviewer
Senior Software Engineer at Procter & Gamble
Email defenses have reduced phishing risk and now protect our remote workforce every day
Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundant fail-safes in place. Barracuda Email Gateway Defense (Barracuda Essentials) helps to meet that objective by protecting the vast amount of email we receive on a daily basis. I can share specific metrics or results: we've reduced risk by 60% and increased visibility by 70%. Now we have peace of mind in our organization since we know our email is protected. Email protection has dramatically reduced attacks via spam, phishing, and malware in all sectors, enhancing protection and encryption of input and output and preventing data from being leaked from the internal network.
Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Media Company
24%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Healthcare Company
14%
Construction Company
14%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business20
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Email Gateway Defense (Barracuda Essentials)?
My experience with pricing, setup costs, and licensing is that this tool is very cost-effective, but the price was increased around two years ago, which worries me for small organizations using Bar...
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved since the DLP is a bit inflexible and cannot handle custom additions. It is either you turn on the group of regulations you wa...
What is your primary use case for Barracuda Email Gateway Defense (Barracuda Essentials)?
My main use case for Barracuda Email Gateway Defense (Barracuda Essentials) is for email protection company-wide for email filtering and email management. It is important for our organization becau...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.