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Barracuda Email Gateway Defense (Barracuda Essentials) vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
Barracuda Essentials reduces breaches and workload, enhances security, decreases costs, and lowers phishing incidents by up to 60%.
Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
If your staff can become aware and trained to have minimal incidents, that is a huge return on investment for any organization.
Account Executive at Hilton Worldwide
We have seen a return on investment evidenced by fewer breaching incidents and less workload for our security team.
Senior Software Engineer at Kroger
I have seen a return on investment with Barracuda Email Gateway Defense (Barracuda Essentials) as it has protected our customers against targeted phishing emails, set up training campaigns easily, and trained the human firewall.
Marketing Director at Unisys
 

Customer Service

Sentiment score
8.5
Barracuda Email Gateway Defense's customer service is praised for efficiency, professionalism, and 24/7 responsiveness, overcoming minor demand-related delays.
Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very responsive and supportive 24/7.
Marketing Director at Unisys
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and responsive.
Senior Software Engineer at Kroger
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and supportive.
Account Executive at Hilton Worldwide
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
9.1
Barracuda Email Gateway Defense offers scalable, reliable performance, efficiently handling high email volumes, suitable for medium businesses, and highly rated.
Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable and grows with my organization's needs.
Account Executive at Hilton Worldwide
We first deployed it for one line of business (LOB) and then for multiple LOBs, all while maintaining stability without any lag.
Manager, Account Services Delivery at Softcell Technologies Limited
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable, with no downtime noticed, and it is really fast.
Senior Software Engineer at GE
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
9.1
Barracuda Email Gateway Defense is praised for its consistent stability and reliability, with users highly rating its performance.
Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
Barracuda Email Gateway Defense (Barracuda Essentials) is very stable; I have not experienced any downtime or reliability issues.
Senior Software Engineer at Procter & Gamble
Barracuda Email Gateway Defense (Barracuda Essentials) is stable in my experience, as there has been no downtime since it has been deployed.
Manager, Account Services Delivery at Softcell Technologies Limited
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Barracuda Email Gateway Defense needs improved usability, integration, pricing, support, role-based control, visibility, and deployment for better user satisfaction.
<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
There is a need for stronger automation, role-based access control granularity, and advanced threat visibility for multi-tenant environments.
Manager, Account Services Delivery at Softcell Technologies Limited
The cost could be more affordable, especially for smaller organizations working on a tight budget.
Senior Software Engineer at GE
The price increased about two years ago, which is a big concern, especially for small organizations working on a tight budget.
Senior Software Engineer at Kroger
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Barracuda Email Gateway Defense offers competitive pricing but recently increased costs, varying compared to alternatives like Trend Micro and Cisco.
Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
My experience with pricing, setup costs, and licensing is that this tool is very cost-effective, but the price was increased around two years ago.
Senior Software Engineer at Kroger
My experience with pricing, setup cost, and licensing is that the cost is very effective and affordable.
Marketing Director at Unisys
I find the price to be cost-effective.
Senior Software Engineer at GE
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Barracuda Essentials offers comprehensive email security with URL filtering, anti-phishing, advanced threat protection, and analytics for businesses.
Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
The URL filtering is excellent, as it reviews every link sent in an email and rewrites it to open in a sandbox first if clicked on.
Senior Software Engineer at Kroger
I value their ability to protect against various online threats such as spam, phishing, ransomware, and malware.
Marketing Director at Unisys
The feature I find myself relying on the most is anti-phishing and impersonation protection because phishing is the highest incident volume across the tenants, leading to direct financial and reputational risk exposure.
Manager, Account Services Delivery at Softcell Technologies Limited
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
17th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
24th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Backup and Recovery (27th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Barracuda Email Gateway Defense (Barracuda Essentials) is 0.4%, up from 0.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Barracuda Email Gateway Defense (Barracuda Essentials)0.4%
Infrascale Backup & Disaster Recovery1.0%
Other98.6%
Cloud Backup
 

Featured Reviews

Kelly  Perry - PeerSpot reviewer
Senior Software Engineer at Procter & Gamble
Email defenses have reduced phishing risk and now protect our remote workforce every day
Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundant fail-safes in place. Barracuda Email Gateway Defense (Barracuda Essentials) helps to meet that objective by protecting the vast amount of email we receive on a daily basis. I can share specific metrics or results: we've reduced risk by 60% and increased visibility by 70%. Now we have peace of mind in our organization since we know our email is protected. Email protection has dramatically reduced attacks via spam, phishing, and malware in all sectors, enhancing protection and encryption of input and output and preventing data from being leaked from the internal network.
HS
President at LET US DEAL WITH IT, LLC
Backups and restores are easy and we can do on-site disaster recovery within minutes
The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.
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Top Industries

By visitors reading reviews
Media Company
20%
Financial Services Firm
13%
Construction Company
9%
Insurance Company
7%
Construction Company
15%
Healthcare Company
15%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
 

Questions from the Community

What do you like most about Barracuda Email Gateway Defense (Barracuda Essentials)?
If a customer faces an email security issue, we'll do some initial troubleshooting. If the issue isn't resolved, we work with the Barracuda team for further assistance.
What is your experience regarding pricing and costs for Barracuda Email Gateway Defense (Barracuda Essentials)?
My experience with pricing, setup costs, and licensing is that this tool is very cost-effective, but the price was increased around two years ago, which worries me for small organizations using Bar...
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved since the DLP is a bit inflexible and cannot handle custom additions. It is either you turn on the group of regulations you wa...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.