

Infrascale Backup & Disaster Recovery and Barracuda Email Gateway Defense compete in data protection and threat management. Infrascale leads in pricing and support satisfaction, whereas Barracuda's feature set suggests a higher perceived value.
Features: Infrascale offers robust data protection, disaster recovery functionalities, and Critical Server Insurance, which caters to both virtual and physical environments. Barracuda excels in email security, providing advanced spam filtering, threat protection, and seamless email archiving capabilities.
Room for Improvement: Infrascale could enhance its system by improving user experience for non-technical users, speeding up backup processes, and expanding customization options. Barracuda might benefit from increasing its feature set pace with user demands, refining its interface usability, and offering more cost-effective solutions.
Ease of Deployment and Customer Service: Infrascale provides flexible deployment options with straightforward processes, whereas Barracuda is noted for its cloud-based setup and consistently responsive customer service, offering ease for those seeking quick, efficient solutions.
Pricing and ROI: Infrascale improves cost efficiency with a lower initial setup, making it an attractive option for ROI in data recovery. Barracuda's higher investment is justified through its wide-ranging features and security enhancements, providing substantial value.
If your staff can become aware and trained to have minimal incidents, that is a huge return on investment for any organization.
We have seen a return on investment evidenced by fewer breaching incidents and less workload for our security team.
I have seen a return on investment with Barracuda Email Gateway Defense (Barracuda Essentials) as it has protected our customers against targeted phishing emails, set up training campaigns easily, and trained the human firewall.
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very responsive and supportive 24/7.
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and responsive.
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and supportive.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable and grows with my organization's needs.
We first deployed it for one line of business (LOB) and then for multiple LOBs, all while maintaining stability without any lag.
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable, with no downtime noticed, and it is really fast.
One person can manage hundreds and hundreds of endpoints without any issues.
Barracuda Email Gateway Defense (Barracuda Essentials) is very stable; I have not experienced any downtime or reliability issues.
Barracuda Email Gateway Defense (Barracuda Essentials) is stable in my experience, as there has been no downtime since it has been deployed.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
There is a need for stronger automation, role-based access control granularity, and advanced threat visibility for multi-tenant environments.
The cost could be more affordable, especially for smaller organizations working on a tight budget.
The price increased about two years ago, which is a big concern, especially for small organizations working on a tight budget.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
My experience with pricing, setup costs, and licensing is that this tool is very cost-effective, but the price was increased around two years ago.
My experience with pricing, setup cost, and licensing is that the cost is very effective and affordable.
I find the price to be cost-effective.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The URL filtering is excellent, as it reviews every link sent in an email and rewrites it to open in a sandbox first if clicked on.
I value their ability to protect against various online threats such as spam, phishing, ransomware, and malware.
The feature I find myself relying on the most is anti-phishing and impersonation protection because phishing is the highest incident volume across the tenants, leading to direct financial and reputational risk exposure.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Barracuda Email Gateway Defense (Barracuda Essentials) | 0.4% |
| Infrascale Backup & Disaster Recovery | 1.0% |
| Other | 98.6% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Large Enterprise | 2 |
Barracuda Email Gateway Defense (Barracuda Essentials) offers comprehensive email security, archiving, and backup solutions. It safeguards businesses from phishing, malware, and spam with effective threat detection.
Barracuda Email Gateway Defense uses cloud-based technology to provide robust protection against email threats. Its extensive features cover encryption, archiving, and continuity, making it ideal for businesses seeking to bolster email defenses. The system is user-friendly and offers seamless integration with existing IT infrastructures, enhancing security without adding complexity to the workflow. While highly effective, some users suggest improvements in reporting capabilities and customization options to maximize its efficiency.
What are the key features of Barracuda Email Gateway Defense?Barracuda Email Gateway Defense is especially beneficial in industries handling sensitive information such as healthcare and finance, providing the necessary security and compliance measures. It integrates seamlessly into these industries' IT environments, offering reliable data protection and continuity assurance.
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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