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Barracuda Email Gateway Defense (Barracuda Essentials) vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
Barracuda Email Gateway Defense improved security, reduced incidents, and increased efficiency, providing significant cost savings and operational stability.
Sentiment score
5.7
<p>Infrascale Backup &amp; Disaster Recovery offers ROI with reduced downtime, faster recovery, cost savings, and improved business continuity.</p>
If your staff can become aware and trained to have minimal incidents, that is a huge return on investment for any organization.
Account Executive at Hilton Worldwide
We have seen a return on investment evidenced by fewer breaching incidents and less workload for our security team.
Senior Software Engineer at Kroger
I have seen a return on investment with Barracuda Email Gateway Defense (Barracuda Essentials) as it has protected our customers against targeted phishing emails, set up training campaigns easily, and trained the human firewall.
Marketing Director at Unisys
 

Customer Service

Sentiment score
8.6
Barracuda Email Gateway Defense customer support is praised for responsive, proactive 24/7 assistance, achieving high ratings from users.
Sentiment score
7.2
Users praise Infrascale's support for its efficiency, responsiveness, and expertise, despite occasional time zone and language challenges.
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very responsive and supportive 24/7.
Marketing Director at Unisys
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and responsive.
Senior Software Engineer at Kroger
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and supportive.
Account Executive at Hilton Worldwide
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
9.0
Barracuda Email Gateway Defense offers high scalability and reliability, efficiently supporting medium to large businesses' email protection needs.
Sentiment score
5.0
<p>Infrascale Backup &amp; Disaster Recovery excels in scalability, performance, and flexibility but may need better resource management and support.</p>
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable and grows with my organization's needs.
Account Executive at Hilton Worldwide
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable, with no downtime noticed, and it is really fast.
Senior Software Engineer at GE
Barracuda Email Gateway Defense (Barracuda Essentials) is scalable because I do not need to manage anything; it will be managed on their end.
Security Practitioner at a tech vendor with 10,001+ employees
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
9.1
Barracuda Email Gateway Defense is highly rated for stability, with most users experiencing no downtime, ensuring reliable operation.
Sentiment score
7.6
Infrascale Backup excels in stability and reliability, with effective support and minimal issues, praised for efficient performance.
Barracuda Email Gateway Defense (Barracuda Essentials) is very stable; I have not experienced any downtime or reliability issues.
Senior Software Engineer at Procter & Gamble
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Barracuda Email Gateway Defense needs UI, pricing flexibility, better documentation, improved integration, and enhanced phishing detection and support.
Infrascale needs UI updates, faster restores, enhanced security, improved tech support, better cloud integration, and simplified pricing.
The cost could be more affordable, especially for smaller organizations working on a tight budget.
Senior Software Engineer at GE
We need to enhance detection capabilities for phishing emails.
Security Practitioner at a tech vendor with 10,001+ employees
The price increased about two years ago, which is a big concern, especially for small organizations working on a tight budget.
Senior Software Engineer at Kroger
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
Cloud Operations Engineer at PowerSchool India Pvt.Ltd
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
 

Setup Cost

Barracuda Email Gateway Defense is valued as budget-friendly for small organizations, despite being pricier than some alternatives.
Infrascale offers competitive, flexible pricing for backup and recovery, valued for business continuity despite some complexity concerns.
My experience with pricing, setup costs, and licensing is that this tool is very cost-effective, but the price was increased around two years ago.
Senior Software Engineer at Kroger
My experience with pricing, setup cost, and licensing is that the cost is very effective and affordable.
Marketing Director at Unisys
I find the price to be cost-effective.
Senior Software Engineer at GE
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Barracuda Essentials enhances email security with advanced threat protection, anti-phishing, and user-friendly monitoring for increased productivity.
<p>Infrascale Backup &amp; Disaster Recovery offers enhanced management and reliability, improving resilience with user-friendly features and efficient performance.</p>
The URL filtering is excellent, as it reviews every link sent in an email and rewrites it to open in a sandbox first if clicked on.
Senior Software Engineer at Kroger
I value their ability to protect against various online threats such as spam, phishing, ransomware, and malware.
Marketing Director at Unisys
It has been a very good tool, increasing email security by 70%, improving compliance and risk management, and providing adequate training, making our staff more aware and alert, as they check more often and report more spam emails.
Senior Software Engineer at GE
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
18th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (17th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (8th)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Barracuda Email Gateway Defense (Barracuda Essentials) is 0.5%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.4%
Barracuda Email Gateway Defense (Barracuda Essentials)0.5%
Other98.1%
Cloud Backup
 

Featured Reviews

Kelly  Perry - PeerSpot reviewer
Senior Software Engineer at Procter & Gamble
Email defenses have reduced phishing risk and now protect our remote workforce every day
Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundant fail-safes in place. Barracuda Email Gateway Defense (Barracuda Essentials) helps to meet that objective by protecting the vast amount of email we receive on a daily basis. I can share specific metrics or results: we've reduced risk by 60% and increased visibility by 70%. Now we have peace of mind in our organization since we know our email is protected. Email protection has dramatically reduced attacks via spam, phishing, and malware in all sectors, enhancing protection and encryption of input and output and preventing data from being leaked from the internal network.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Media Company
26%
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Email Gateway Defense (Barracuda Essentials)?
My experience with pricing, setup cost, and licensing is that it is competitive compared to other solutions. They provide costs in a similar manner to their competitors.
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved, as it offers advanced phishing features but still needs fine-tuning. While it is strong, some advanced and highly targeted ph...
What is your primary use case for Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) is an email filtering gateway for inbound and outbound that integrates with platforms like Microsoft 365 and Google Workspace. Barracuda Email...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup &amp; Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup &amp; Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.