ThousandEyes and Azure Bastion compete in network monitoring and secure remote access. ThousandEyes holds an advantage in monitoring with its capabilities, while Azure Bastion leads in secure access due to its competitive pricing.
Features: ThousandEyes provides extensive network and application performance monitoring, utilizing visibility from various vantage points. It emphasizes reporting features and robust analytics. Azure Bastion offers secure, seamless remote access to Azure VMs without needing a public IP and focuses on security and ease of connection.
Room for Improvement: ThousandEyes can enhance cost efficiency and integration with non-IoT devices. It could improve simplicity in its interface. Azure Bastion can expand integration with non-Azure services and improve setup speed. It might benefit from offering more configuration options.
Ease of Deployment and Customer Service: ThousandEyes provides clear instructions and quality support, aiming for a smooth deployment experience. It benefits from seamless integration within Azure environments for organizations using Azure services. Both products offer strong customer service solutions.
Pricing and ROI: ThousandEyes presents a higher setup cost due to its detailed monitoring features yet offers significant ROI by enhancing network performance insights. Azure Bastion delivers a more cost-effective solution with straightforward pricing, securing excellent value for remote access within Azure environments.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
We usually get backup within two hours.
We contacted the support team, and they resolved it within a couple of hours.
It is designed to provide access over a private network without hitting the internet.
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
Azure Bastion is stable.
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
Introduction of a free version for end-users and enhancements to the user interface for easier navigation.
An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not.
Microsoft's pricing is on the higher side and could be more competitive.
The price is not necessarily cheaper, but it is acceptable.
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
We use Azure AD integration to specify who has access and what they can do.
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
The best features ThousandEyes offers include monitoring page load times, assessing how long it takes for an application to load, checking for packet loss and jitter, and monitoring the routing path from the user to the server hosted in the cloud or on-premises.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 2.4% |
| Azure Bastion | 0.4% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 12 |
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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