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TeamViewer Remote Management Pros

Chief Alchemist/ IT Operations Manager at DFC International Computing
I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable.
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ZM
Systems Intern at a insurance company with 501-1,000 employees
We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client.
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AA
IT Manager at a non-profit with 11-50 employees
It's considered a trusted application.
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Find out what your peers are saying about TeamViewer, datto, N-able and others in Remote Monitoring and Management Software. Updated: January 2022.
565,304 professionals have used our research since 2012.
JG
Principal Owner at a consultancy with self employed
There are some great features.
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US
Senior Manager, Information Technology at a university with 201-500 employees
One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly.
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Head of Tourism Development at a tech services company with 51-200 employees
The most valuable feature is the ease of use. Using this solution enables us to get support easily.
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SU
Senior Administrator at a computer software company with 10,001+ employees
The most valuable feature is the remote management capabilities.
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SL
Information Technology Technician Level 1 at a tech services company with 11-50 employees
TeamViewer Remote Management is very easy and very good for remote work.
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TeamViewer Remote Management Cons

Chief Alchemist/ IT Operations Manager at DFC International Computing
If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning.
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ZM
Systems Intern at a insurance company with 501-1,000 employees
The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions.
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AA
IT Manager at a non-profit with 11-50 employees
The solution is a bit expensive. It could be cheaper.
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Find out what your peers are saying about TeamViewer, datto, N-able and others in Remote Monitoring and Management Software. Updated: January 2022.
565,304 professionals have used our research since 2012.
JG
Principal Owner at a consultancy with self employed
Integration with other tools would be great.
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US
Senior Manager, Information Technology at a university with 201-500 employees
Maybe TeamViewer could be improved with more scalability.
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Head of Tourism Development at a tech services company with 51-200 employees
The security could be improved.
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SU
Senior Administrator at a computer software company with 10,001+ employees
The security of the solution could be more secure.
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SL
Information Technology Technician Level 1 at a tech services company with 11-50 employees
Sometimes you need more services and need to buy more, depending on if you need it short term or long term.
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Find out what your peers are saying about TeamViewer, datto, N-able and others in Remote Monitoring and Management Software. Updated: January 2022.
565,304 professionals have used our research since 2012.