Azure Backup vs Carbonite Server comparison

Microsoft and OpenText are both solutions in the Backup and Recovery category. Microsoft is ranked #17 with an average rating of 7.9, while OpenText is ranked #56. Microsoft holds a 1.3% mindshare in BRS, compared to OpenText’s 1.0% mindshare. Additionally, 92% of Microsoft users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Azure Backup

Read 60 Azure Backup reviews

5,645 Views
5,419 Comparison Views

92% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

3,168 Views
2,218 Comparison Views

100% willing to recommend

Azure Backup

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Carbonite Server and Azure Backup compete in the data backup and recovery category. Azure Backup appears to have the upper hand due to superior features and user satisfaction, making it worth the investment based on the comparison results.

Features: Carbonite Server offers reliability, simple setup, and cost-effectiveness. Azure Backup provides comprehensive integration with other Azure services, advanced security options, and a rich feature set.

Room for Improvement: Carbonite Server could improve faster recovery times, better scalability, and enhance user interface. Azure Backup can enhance documentation, address occasional performance issues, and streamline its user interface.

Ease of Deployment and Customer Service: Carbonite Server is noted for quick deployment and responsive support. Azure Backup's deployment is more complex due to extensive features but benefits from strong customer support channels.

Pricing and ROI: Carbonite Server is cost-effective with a quick ROI. Azure Backup, although more expensive, justifies the cost with advanced features and seamless integration capabilities. Azure Backup's pricing model is seen as fair relative to its overall value.

To learn more, read our detailed Azure Backup vs. Carbonite Server Report (Updated: April 2026).

Buyer's Guide

Azure Backup vs. Carbonite Server

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Backup

Ranking in Backup and Recovery

17th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Carbonite Server

Ranking in Backup and Recovery

56th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (44th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.3%, down from 3.4% compared to the previous year. The mindshare of Carbonite Server is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Azure Backup	1.3%
Carbonite Server	1.0%
Other	97.7%

Backup and Recovery

Featured Reviews

Sanjay Sahu

Project Manager at Capgemini

Has supported secure data storage with incremental backups and centralized monitoring

Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.

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Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The setup of Azure Backup is very easy."

"The MARS agent makes it easy to use."

"When it comes to Azure Backup, the advantage is that it's native and it's very easy to configure. We don't require a separate tool or manage something on a separate server. At the backend, it's managed by Microsoft itself, and we don't need to manage it."

"The solution is stable, there are no bugs or glitches, it does not crash or freeze, and it is reliable."

"One of the most valuable features is security and connectivity to the data."

"We are happy with this product and have not found any issues while using it."

"Technical support is very supportive and they are giving me the best that they can do."

"The most valuable feature of Azure Backup is its ease of use and good integration with other Azure services."

More Azure Backup pros

"The solution is very stable."

"The efficiency and convenience are excellent."

"This solution is very simple to use and I will recommend it to anybody."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

"The solution is a free engine to help work with the container."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count."

"I find the BMR/image and the recovery pieces are valuable."

More Carbonite Server pros

Cons

"We faced some issues synchronizing the information in Azure when the storage was changed."

"The compression ratio of the backup data should be improved."

"The area that I believe needs improvement in Azure Backup is the restoring time."

"Technical support can be slow to respond at times."

"Azure Backup needs improvements in allowing more specific backup options rather than just full VM snapshots."

"The solution is quite technical. I wouldn't describe it as user friendly. It could be simplified a lot to make it more accessible to the average user."

"The price of this solution should be lowered because it is the biggest complaint from my customers."

"To make it a ten, it should have the ability to extend the retention and to perform a copy of the data outside of the subscription - with no additional costs."

More Azure Backup cons

"When you have to restore it, Carbonite takes a lot of time."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"In the next release I would like to see an improvement in the auto failover option."

More Carbonite Server cons

Pricing and Cost Advice

"The price should be cheaper, but it's affordable if you use the yearly subscription."

"The pricing of the solution does not depend on the service itself but rather on the minimum data volume encountered. This pricing approach seems reasonable and is on par with other competitors in the market. It is a good solution for on-premise needs because it is more cost-effective. When evaluating the overall financial expenditure, including operational costs and the impact on the IT team, Azure Backup is a favorable choice."

"Considering the fact that our company's enterprise-sized customers use the solution, the product's price is fine and is not on the higher side of the spectrum."

"Licensing fees are paid on a monthly basis."

"The pricing of this solution is ok, but I'm expecting that the price will decrease in the future."

"The product's pricing is a three or four out of ten, where one is inexpensive, and ten is costly."

"The price is somewhat high and could be lower."

"Azure Backup can be expensive if you are not vigilant about your storage steering."

More Azure Backup pricing and cost advice

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"The solution is open source."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

10%

Manufacturing Company

Computer Software Company

10%

Comms Service Provider

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	12
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?

Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...

See all answers

What is your experience regarding pricing and costs for Azure Backup?

The pricing of Azure Backup is fine; it is a low-cost solution.

See all answers

What needs improvement with Azure Backup?

Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...

See all answers

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Comparisons

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Compared 5% of the time

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Compared 5% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 4% of the time

SugarSync vs Carbonite Server

Compared 4% of the time

Carbonite Safe Backup vs Carbonite Server

Compared 3% of the time

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Product Reports

Buyer's Guide

Azure Backup

May 2026

Download Azure Backup product report

Buyer's Guide

Cloud Backup

May 2026

Download Carbonite Server product report

Also Known As

No data available

Carbonite Recover Backup

Overview

Azure Backup provides efficient data protection with features like fast recovery and encryption. It integrates seamlessly with Azure services, offering scalable, secure storage solutions. Users benefit from straightforward configurations and flexible retention, although improvements in hybrid integration are needed.

Azure Backup stands out with its comprehensive data protection capabilities, including features such as incremental backups and geo-replication. It ensures consistent security and performance through its scalability and redundancy. Users find the platform cost-effective and appreciate its seamless integration with Azure services. While Azure Backup excels in many areas, such as ease of use and robust monitoring, challenges persist in hybrid environment integration and application-level backups.

What key features does Azure Backup offer?

Ease of use: Features straightforward configuration and incremental backups.
Fast recovery: Supports rapid data restoration with geo-replication.
Advanced protection: Provides encryption and flexible retention options for data security.
Seamless integration: Works well with Azure services for a unified experience.
User-friendly management: Offers robust monitoring and reporting tools.

What advantages should users expect from Azure Backup?

Cost-effectiveness: Provides affordable data protection solutions.
Scalability: Ensures consistent performance with cloud scalability.
Security: Enhances data security with advanced encryption features.
Efficiency: Simplifies backup processes with efficient scheduling.

Azure Backup is widely used in sectors requiring robust data protection, such as financial services, healthcare, and government. It is ideal for organizations looking to back up virtual machines, manage disaster recovery, or support cloud migrations. Its adaptability allows businesses to safeguard SAP workloads and SQL databases efficiently.

Microsoft

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction

INLINE Commercial Construction, Hamilton County

Buyer's Guide

Azure Backup vs. Carbonite Server

April 2026

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