Symphony and Avaya Spaces compete in the collaboration software market. Symphony edges out in secure communications, while Avaya Spaces leads in integrated communication tools.
Features: Symphony includes secure messaging, financial integrations, and privacy-focused communication appealing to security-conscious industries. Avaya Spaces offers advanced video conferencing, task management tools, and a comprehensive suite of communication features.
Ease of Deployment and Customer Service: Symphony offers straightforward deployment with secure installation practices and responsive customer service for swift resolutions. Avaya Spaces' deployment is more complex but compensated by a robust customer service infrastructure offering proficient assistance.
Pricing and ROI: Symphony offers lower setup costs with efficient ROI, ideal for budget-conscious organizations seeking rapid returns in secure communications. Avaya Spaces requires a higher initial investment, justified by its extensive features that promise broader long-term ROI through versatile communication solutions.
| Product | Market Share (%) |
|---|---|
| Symphony | 4.9% |
| Avaya Spaces | 2.2% |
| Other | 92.9% |
The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.
Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.
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