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Avaya IX Meetings vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
14th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
233
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.7%, up from 0.8% compared to the previous year. The mindshare of Zoom Workplace Business is 8.6%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business8.6%
Avaya IX Meetings1.7%
Other89.7%
Virtual Meetings
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"Interesting collaboration features."
"I like the share information function."
"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."
"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"It's popular. Many people use it not only personally, but also in businesses."
"The sharing and recording are the most valuable features of Zoom."
"Zoom comprises our main mode of video communication."
"Zoom is easy to use."
"Zoom Workplace Business offers unlimited time with the business plan, which allows us to keep our Zoom room open all day."
"Zoom works very well and is very stable."
"The solution provides good video quality."
"Zoom is very easy to use and the scheduling is very good."
 

Cons

"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."
"There isn't too much information about Avaya solutions and that could be very much improved."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Avaya IX Meetings' deployment is complex."
"Increase in participant numbers reduces quality of video and sound."
"They should improve the sharing file features from accessing the internal network. If we cannnot share our documents through this meeting, our meeting productivity will decrease dramatically. We need these features."
"The solution could improve by being more secure."
"In addition to Zoom, I frequently utilize Slack, and I particularly appreciate its huddle functionality. What I find appealing about Slack is the ability to simultaneously chat and have video capabilities. It would be beneficial if Zoom offered similar features integrated with some form of channel system, although I acknowledge that I am not involved in the product management aspect. Personally, I believe this integration would make Zoom even more compelling and engaging for users like myself."
"The only issue I have is that some clients have difficulty connecting to the audio side of things."
"It's a heavy application that requires a lot of bandwidth."
"We have had some quality and lagging issues with video regardless of connection quality."
"Zoom has privacy issues and also stability issues."
"There are occasional latency, sound and audio quality difficulties."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"The cost of Zoom is approximately $150 USD annually."
"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."
"My company is using the paid version of Zoom."
"I have been using the free version of Zoom."
"I rate the product's pricing a seven out of ten. It is not affordable for small businesses."
"There is a 40-minute time limit when you use the basic version, which is free."
"There is a subscription to use the solution."
"Zoom is available with an open license that can support meetings of up to 40 minutes."
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
884,976 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Performing Arts
14%
Marketing Services Firm
9%
University
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise33
Large Enterprise105
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
 

Also Known As

Flare, Avaya Flare
No data available
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Avaya IX Meetings vs. Zoom Workplace Business and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.