Avantra vs New Relic comparison

Why PeerSpot?

Avantra and New Relic are both solutions in the Application Performance Monitoring (APM) and Observability category. Avantra is ranked #52, while New Relic is ranked #4 with an average rating of 8.3. Avantra holds a 1.3% mindshare in APM, compared to New Relic’s 3.6% mindshare. Additionally, 100% of Avantra users are willing to recommend the solution, compared to 94% of New Relic users who would recommend it.

Avantra

Read 5 Avantra reviews

6,848 Views
4,246 Comparison Views

100% willing to recommend

New Relic

Read 176 New Relic reviews

29,719 Views
19,317 Comparison Views

94% willing to recommend

Avantra

New Relic

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

New Relic and Avantra are popular choices for monitoring and observability tools. While New Relic is known for its extensive integrations and analytics, Avantra's strength lies in SAP environment management and automation capabilities.

Features: New Relic offers full-stack observability, robust analytics, and support for a wide range of integrations. Avantra provides automated monitoring, detailed reporting, and predictive analytics specifically for SAP environments.

Room for Improvement: New Relic could improve its alerting system and reduce configuration complexity. Avantra could enhance its user experience and support for more diverse ecosystems.

Ease of Deployment and Customer Service: New Relic is easy to deploy with flexible options and reliable customer service. Avantra's deployment is straightforward within SAP environments but can be challenging outside them. Both products have positive customer support, with Avantra having an advantage in SAP support.

Pricing and ROI: New Relic's pricing is competitive with good ROI for its monitoring capabilities. Avantra's pricing is higher but justified by its specialized value for SAP environments, resulting in strong ROI.

To learn more, read our detailed Avantra vs. New Relic Report (Updated: November 2026).

Buyer's Guide

Avantra vs. New Relic

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avantra

Ranking in Application Performance Monitoring (APM) and Observability

52nd

Ranking in IT Infrastructure Monitoring

55th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

SAP Service Providers (11th), Server Monitoring (29th)

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avantra is 1.3%, up from 0.4% compared to the previous year. The mindshare of New Relic is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.6%
Avantra	1.3%
Other	95.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

Useful automation capabilities, scales well, and simple implementation

We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities. Looking ahead to future releases, I would like to see more advanced automation features. As a long-term goal, I am considering the possibility of automating SAP system upgrades. While this would not be an easy feat, advancements in technology may make it feasible in the future. Overall, a key feature I hope to see in future releases is increased automation capabilities.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I definitely recommend this solution, it provides good value for money."

"It's very easy to manage and use."

"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."

"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

"It prevented two major failures in our SAP production systems."

"You can customize alerts based on need."

"Given we have only one infrastructure guy and he can manage all of this, and a small team, everyone can use it all for different purposes."

"The product's initial setup phase was very easy."

"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

"To receive all the metrics for each system regarding its application, the user in the interface for all the dashboards can type the hostname and can see all the tools in that host, it is a very powerful view."

"One of the most outstanding features of any APM tool is the anomaly detection part."

"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."

"The ability to do layered reporting quickly and in real-time on stats is the most valuable feature to us."

"New Relic is a great SaaS which I will definitely continue using and will use in future products."

More New Relic pros

Cons

"The dashboard needs to improve."

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."

"A downside of Avantra is that it comes with predefined values."

"The machine-learning is lacking and should be improved."

"I think they can improve their UI, while very intuitive, I would like to see graphic updates."

"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."

"The connectivity between legacy and newer cloud applications is not great."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"More instruments with .NET and asynchronous calls, and New Relic says it’s on the way."

"The support could improve because they are not very fast and the information was not very accurate."

"Currently, we don't have a way to send alerts which is a real pain."

"Compared to their competitors, they are missing some features at the moment."

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

More New Relic cons

Pricing and Cost Advice

Information not available

"The price of New Relic could improve. It is expensive."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"The price was one of the reasons we chose this solution."

"It would be nice if we could buy it annually instead of monthly."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"This is an expensive product."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

18%

Construction Company

11%

Comms Service Provider

11%

Manufacturing Company

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

Questions from the Community

Ask a question

Earn 20 points

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Compared 4% of the time

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Compared 2% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

Avantra

November 2026

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Buyer's Guide

New Relic

October 2026

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Avantra is an industry-leading platform designed to automate SAP operations for enterprises. It optimizes SAP landscapes, ensuring efficient performance management to meet the demands of large-scale environments while reducing manual tasks.

Avantra automates SAP operations, providing tools that enhance efficiency and reliability. It assists enterprises with advanced monitoring, performance optimization, and predictive analytics, crucial for managing complex SAP landscapes. By integrating seamlessly with SAP environments, it offers comprehensive insights and automations that lead to improved operational control and reduced manual intervention. Businesses benefit significantly by bridging IT operations with business objectives, thereby facilitating more effective resource allocation and decision-making processes.

What are the key features of Avantra?

Automated Health Checks: Conducts daily system analysis for consistent performance tracking.
Predictive Monitoring: Uses AI for early detection of potential SAP issues to prevent downtime.
Customizable Dashboards: Offers a clear view of system performance with customizable metrics.
Integration Capabilities: Seamlessly fits into existing workflows with robust integrations.

What benefits or ROI should users expect?

Increased Efficiency: Automation reduces the workload on IT teams, freeing up resources.
Cost Reduction: Minimizes downtime and resource wastage, leading to cost savings.
Improved Decision Making: Real-time data insights enable better strategic planning.
Enhanced Performance: Boosts system stability and enhances user satisfaction.

Avantra is particularly beneficial in industries with heavy reliance on SAP systems, such as manufacturing and finance. It helps streamline operations, providing rapid responsiveness to market changes and regulatory requirements, ensuring that businesses remain competitive and compliant in their respective fields.

Avantra

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Buyer's Guide

Avantra vs. New Relic

November 2026

Free Report: Avantra vs. New Relic

Find out what your peers are saying about Avantra vs. New Relic and other solutions. Updated: November 2026.

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