Kaseya IT Center and Avada Software Infrared360 are two prominent IT management solutions. Avada Software Infrared360 seems to have the upper hand due to its comprehensive features, making it perceived as worth the higher price.
Features: Kaseya IT Center is known for its remote monitoring, automation capabilities, and extensive integrations. Avada Software Infrared360 is notable for its powerful middleware management, robust monitoring, and detailed analytics.
Room For Improvement: Kaseya IT Center needs enhancements in reporting, better customization options, and setup efficiency. Avada Software Infrared360 requires a more intuitive setup, improved scalability, and user-friendly enhancements.
Ease of Deployment and Customer Service: Kaseya IT Center offers straightforward deployment and responsive customer service. Avada Software Infrared360 has a complex deployment process but provides excellent middleware support expertise.
Pricing and ROI: Kaseya IT Center is praised for affordable setup costs and quick ROI. Avada Software Infrared360 has higher setup costs but justifies the investment with superior long-term benefits.
| Product | Market Share (%) |
|---|---|
| Kaseya IT Center | 0.5% |
| Avada Software Infrared360 | 0.4% |
| Other | 99.1% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
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