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Auvik Network Management (ANM) vs ConnectWise RMM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Auvik Network Management enhances ROI with time savings, efficiency, reduced labor costs, and consolidated monitoring for improved network management.
Sentiment score
7.3
ConnectWise RMM enhances efficiency and IT management by automating tasks, reducing downtime, and enabling easy software deployment and remote access.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Manager, Technical Services at a computer software company with 11-50 employees
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer service is generally reliable and efficient with knowledgeable staff, despite occasional delays and documentation issues.
Sentiment score
8.3
ConnectWise RMM's support is praised for its 24/7 availability and expertise, though some experience remote communication issues.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is scalable and adaptable for any environment, with flexible integration and costs based on network elements.
Sentiment score
8.2
ConnectWise RMM offers scalable SaaS solutions, efficiently managing diverse environments and thousands of endpoints for flexible client requirements.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
 

Stability Issues

Sentiment score
8.0
Auvik Network Management is highly reliable with 99% uptime, minimal downtime, and effective communication during scheduled maintenance.
Sentiment score
9.1
ConnectWise RMM is highly praised for stability, with reliable agents and minimal maintenance, often rated ten out of ten.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Senior Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
 

Room For Improvement

Auvik Network Management requires enhancements in reporting, customization, speed, alerts, pricing, compatibility, automation, server visibility, and real-time insights.
ConnectWise RMM needs better automation, customizable dashboards, and improved query flexibility, with reasonable pricing but room for enhancement.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
Network Administrator at i-level automatisering
When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio.
Senior Network Infrastructure Engineer at TIGER LOGIC
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
 

Setup Cost

Auvik offers device-based pricing, ensuring cost efficiency for enterprises, with transparent billing and no hidden fees.
ConnectWise RMM provides flexible pricing, with costs starting at $2.50 per endpoint, including valuable NOC and help desk services.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
 

Valuable Features

Auvik Network Management simplifies network management with features like mapping, auditing, and automated backups, enhancing efficiency and security.
ConnectWise RMM enhances efficiency with robust patch management, remote access, automation, and intuitive integration for comprehensive network visibility.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
210
Ranking in other categories
Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
ConnectWise RMM
Ranking in Network Monitoring Software
60th
Ranking in IT Infrastructure Monitoring
49th
Ranking in Cloud Monitoring Software
34th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Server Monitoring (22nd), IT Alerting and Incident Management (17th), Remote Monitoring and Management (RMM) (7th), Patch Management (22nd), Unified Endpoint Management (UEM) (18th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 0.9% compared to the previous year. The mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
ConnectWise RMM0.6%
Other98.1%
Network Monitoring Software
 

Featured Reviews

John Adeyemi - PeerSpot reviewer
Senior Network Infrastructure Engineer at TIGER LOGIC
Unified monitoring has provided real-time visibility and simplified network troubleshooting
One area of Auvik Network Management (ANM) that could be improved is that once it discovers network devices, the naming at times is confusing. Auvik Network Management (ANM) does not always bring out the hostname and instead brings out a generic name, which I then need to change. If Auvik Network Management (ANM) could improve this aspect so that when it discovers devices, it correctly retrieves the hostname every time, it would eliminate the need to edit each hostname, especially on PCs and printers. The GUI is fine. Auvik Network Management (ANM) has a level of access control where I can manage access and control user access to Auvik Network Management (ANM) portal. The GUI is acceptable for me. Gaining instant visibility into my network health with Auvik Network Management (ANM) is easy because from the setup, it is straightforward. For instance, I manage different sites, so all I need is to install Auvik Network Management (ANM) collector on any server in the environment. Once I install the collector, I automatically start discovering devices. The beauty of Auvik Network Management (ANM) is that it separates devices into tabs for routers, switches, wireless, computers and hosts, and others. At times it might not categorize some devices properly, but I can move them to the right sub-interfaces. In terms of visibility, it is very easy and fast compared to other management solutions I have used. Most other solutions are agentless, so they do not discover much and you might need to add them manually. With Auvik Network Management (ANM), I do not need to add anything manually as it discovers and updates automatically. Using Auvik Network Management (ANM) is mostly easy. I do not have any challenges. In terms of usability, it is fine. The visibility it provides is top-notch. Deployment is also easy. The only suggestion I would make is to make some of the fonts on the images on the topology bolder. Outside that, Auvik Network Management (ANM) is fine because from Auvik Network Management (ANM) management plane, I can push configurations to my devices, do backups, and many other things. Auvik Network Management (ANM) provides a network map along with its dashboard that gives me a real-time picture of my network. I have tested the intelligence myself by adding a new device on the network and after some minutes, seeing Auvik Network Management (ANM) update its topology. Even down to VPN and SSL site-to-site VPN access to other branches, Auvik Network Management (ANM) pulls out all these connections. When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio. It is Auvik Network Management (ANM). Using the network map and dashboard in Auvik Network Management (ANM) to gain real-time visibility into my network is somewhat easy. If Auvik Network Management (ANM) could work on making the pictures bolder, it would help considerably. Sometimes I need to open the topology in another tab and put it on another screen to make it bolder. If Auvik Network Management (ANM) could enhance the pictures to make them more bold, it would go a long way.
DH
Manager, Technical Team at Expert It Solutions Alberta
Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable
The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
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Top Industries

By visitors reading reviews
Construction Company
10%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
15%
Comms Service Provider
9%
Performing Arts
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise32
Large Enterprise23
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) has competitive pricing and licensing, competitive to LogicMonitor, but it is a different kind of product. So it is not really compared to something else, but I think...
What needs improvement with Auvik?
Regarding the dashboard, it is not as customizable as I would like it to be, or at least as we would like it to be. I have experience with some other products, such as LogicMonitor. It has a very e...
What is your primary use case for Auvik?
I could do that for Auvik Network Management (ANM). I tested that product a few weeks ago because we were evaluating to move to something else. I tried to use Auvik Network Management (ANM) for net...
What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
 

Also Known As

No data available
Continuum Command, Continuum RMM
 

Overview

 

Sample Customers

Information Not Available
Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Find out what your peers are saying about Auvik Network Management (ANM) vs. ConnectWise RMM and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.