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AutoSys Workload Automation vs OpenText Cloud Service Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Workload Automation (3rd)
AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
84
Ranking in other categories
Workload Automation (5th)
OpenText Cloud Service Auto...
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
Cloud Management (40th)
 

Mindshare comparison

Workload Automation Mindshare Distribution
ProductMindshare (%)
AutoSys Workload Automation7.7%
Control-M13.8%
Redwood RunMyJobs7.0%
Other71.5%
Workload Automation
Cloud Management Mindshare Distribution
ProductMindshare (%)
OpenText Cloud Service Automation1.2%
VMware Aria Automation5.8%
Morpheus4.4%
Other88.6%
Cloud Management
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
PK
Assistant VP at a financial services firm with 10,001+ employees
Experience significant automation with robust integration and user-friendly interfaces
There are areas of AutoSys Workload Automation that have room for improvement. They are implementing good enhancements in the R24 release. The web UI needs some improvement. Cloud integrations are limited to 25 or 30 configurable plugins and integrations to the cloud. They can improve in that area. They have separate tools, not AutoSys Workload Automation, such as Atomic and other SaaS-based solutions that can run inside the cloud. AutoSys Workload Automation can be configured in the cloud, but it requires a substantial number of VMs depending on the load. For on-premises deployment, it is a very good solution. They need to increase their footprint in the cloud and improve the web UI. They are making excellent progress in the R24 release.
reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"JAMS saves us on the order of thousands of hours per year."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"The planning capabilities are most valuable."
"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."
"We don't have to manually run things anymore. We can have the work that a team of 50 people would do, all inside of one platform."
"The most valuable feature of this solution is the functions are easy to use."
"We’ve never had any issues; we run over 300,000 jobs a day and we have thousands of end users, at least 10,000 who can evaluate their flows and manage schedules."
"The really nice thing is that, as the business grows, we're not seeing the infrastructure grow."
"Now that we've got it and had it, it's very easy to use."
"Without this product we would have to manually submit jobs and it would take longer. There would also be a much greater possibility of jobs running wrong and/or not at the right time."
"It has been my go-to tool for 28 something years, and it has not failed me yet."
"We are able to process hundreds of thousands of jobs a month, it is pretty good, and with failover we maintain continuous uptime."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
"Scalability is the most valuable feature to us."
"The tool's most valuable feature is life cycle management."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The tool's most valuable feature is life cycle management."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
 

Cons

"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"All my machines at work are Macs. JAMS client is a Windows-based thing."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"One issue which can prevent jobs from running is when a script gets into a loop."
"JAMS notifications for hung jobs could be improved."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"The JAMS automation code isn't so clean."
"This product needs to improve its graphical user interface."
"To make it a lot more user-friendly, in order to make it so other people can use it without having to do much training with it; the more user-friendly it is, the easier it is to work with."
"To make it a lot more user-friendly, in order to make it so other people can use it without having to do much training with it; the more user-friendly it is, the easier it is to work with."
"We are trying to see if we can use this from a cloud perspective with AWS, Azure, and other clouds, but it seems that there is no cloud integration in this product."
"With requirements, they have "always" and "skip" on them. That would be nice, for them to have it on triggers also."
"It needs improvement in the high-availability side. It needs improvement in WCC console and EEM console to make it user-friendly."
"Since Broadcom acquired this product, the technical support has not been as good. They should really be faster and more knowledgeable."
"We have to escalate through channels to get to somebody who knows what's going on."
"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"I haven't found very user friendly things, some are a little tricky."
 

Pricing and Cost Advice

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"The product is reasonably priced, and we don't have any add-ons."
"This is a good product at a fair price."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"For what it does, the product is priced very well."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"I don't have information on the exact licensing cost of AutoSys Workload Automation because that's managed by the tools and financing teams. For agents, it's close to $4,00, but for the server setup, it's usually a one-time license initially, and it's AMC which is paid every year and comes close to $8,000 to $10,000."
"The return on investment would be very high because doing things manually without this product would be extremely expensive."
"We paid to use the solution monthly."
"I certainly think the pricing is worth the value."
"There is an annual license to use AutoSys Workload Automation."
"CA pricing has been a problem, and not looked upon favorably here at all."
"Validate how many agents you need beforehand."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
13%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
40%
Manufacturing Company
9%
Insurance Company
5%
Retailer
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise77
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful b...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting starte...
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Also Known As

No data available
CA Workload Automation, CA Workload Automation AE
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
China Merchants Bank, Osiatis
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: March 2026.
885,667 professionals have used our research since 2012.