OpenText Cloud Service Automation vs VMware Aria Automation comparison

OpenText and Broadcom are both solutions in the Cloud Management category. OpenText is ranked #45, while Broadcom is ranked #3 with an average rating of 8.2. OpenText holds a 1.2% mindshare in CM, compared to Broadcom’s 5.5% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of Broadcom users who would recommend it.

OpenText Cloud Service Auto...

Read 6 OpenText Cloud Service Automation reviews

1,483 Views
1,305 Comparison Views

100% willing to recommend

VMware Aria Automation

Read 172 VMware Aria Automation reviews

17,011 Views
9,696 Comparison Views

94% willing to recommend

OpenText Cloud Service Auto...

VMware Aria Automation

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Executive SummaryUpdated on Dec 17, 2024

OpenText Cloud Service Automation and VMware Aria Automation compete in the cloud automation solutions category. VMware Aria Automation is the preferred option due to its robust feature set, despite OpenText's advantages in pricing and customer service satisfaction.

Features: OpenText Cloud Service Automation excels in integration capabilities, flexible automation, and customizable workflows. VMware Aria Automation stands out with broad platform support, advanced analytics, and a comprehensive feature set offering more tools and functionalities.

Room for Improvement: OpenText could improve its feature comprehensiveness and reduce technical expertise required for advanced setups. VMware might enhance its deployment process to make it less complex and reduce the requirement for initial technical expertise.

Ease of Deployment and Customer Service: OpenText Cloud Service Automation offers a straightforward deployment process with extensive support, resulting in fewer implementation challenges and better customer service ratings. VMware Aria Automation provides depth in technical support, which can be advantageous in complex environments, although it may require more expertise during deployment.

Pricing and ROI: OpenText Cloud Service Automation offers competitive pricing with lower upfront costs, appealing for budget-conscious businesses. It also ensures a quick ROI due to efficient deployment. VMware Aria Automation, despite higher initial costs, justifies the price with long-term savings through resource optimization and feature richness.

To learn more, read our detailed OpenText Cloud Service Automation vs. VMware Aria Automation Report (Updated: August 2026).

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Automation

August 2026

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Helped 909,099 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Cloud Service Auto...

Ranking in Cloud Management

45th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

VMware Aria Automation

Ranking in Cloud Management

3rd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

172

Ranking in other categories

Configuration Management (7th), Network Automation (6th), Cloud Security Posture Management (CSPM) (21st), Cloud Infrastructure Entitlement Management (CIEM) (7th)

Mindshare comparison

As of August 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. The mindshare of VMware Aria Automation is 5.5%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management Mindshare Distribution
Product	Mindshare (%)
VMware Aria Automation	5.5%
OpenText Cloud Service Automation	1.2%
Other	93.3%

Cloud Management

Featured Reviews

SunpritSingh

Test Lead at a tech services company with 10,001+ employees

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Read full review

VasilisGiannitsiotis

Senior IT at ITSolutions

Automation has streamlined complex financial workflows but still needs more intuitive orchestration

Something to improve in VMware Aria Automation would be related to VCF 9, as I do not know what it is trying to bring because they exposed it as the solution of everything. So VCF 9 will bring VCF Automation and VCF Operations, the new product line of VMware. I have not seen what this brings or what else it includes. Maybe in the area of vRealize Orchestrator, this would be beneficial because VRO can do everything. Perhaps a more user-friendly way to use that tool would be helpful because the possibilities there are endless. I am looking for more user-friendly navigation in VMware Aria Automation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."

"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."

"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

"The tool's most valuable feature is life cycle management."

"Scalability is the most valuable feature to us."

"The repetitive tasks which took provisioning storage, network, and compute two to three weeks, now takes five minutes."

"You should look at the complexity and size of your environment, and when utilizing that background for your requirements, I personally would recommend VMware."

"The self service portal: People don't have to come to us to request something. They can just go fill out a form. Within 30 minutes, they have what they requested."

"The most valuable feature that we have is that it's able to deploy several different operating systems, it's able to deploy whatever we want. We can take a template, spin it up, revise it, save it back off, and be able to have that for other departments. We can have one for our Dev team and one for our research team which has some specific requirements. We can keep track of them and deploy things automatically."

"Before, it took us two days to provision new machines, and today the whole process is done in about two hours."

"The automation function itself and how to group and publish those groupings is quite easy for customers to learn with Aria."

"usability; It's very user-friendly. It is not hard to go and find things. There is a one-click Help that you can use to find all the documentation you need to manage it."

"Scalability is perfect. We haven't had any issues."

More VMware Aria Automation pros

Cons

"I haven't found very user friendly things, some are a little tricky."

"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."

"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

"I would like fewer restrictions as a software tester."

"Once you get in there and start to understand the product, it is more intuitive. However, for somebody coming in from the outside, it takes a while to understand it."

"I would also like to see them streamline the install. It's split between Windows and Linux appliances, and it would be easier if it was all appliances. I think they're going that way."

"For the administrator, it can be a little challenging. For the administrator, there are a lot of moving parts. It is fine once you figure out where the knobs are you need to twiddle, but it can be a challenge to get it up and running."

"vRealize Automation on the back-end is still a little complicated. It has a lot of moving pieces, simplifying that from a pure infrastructure point of view would be a good thing. I would then like to have more out-of-the-box functionality and integrations with VMware components."

"I don't feel that, with our implementation of vRealize Automation, we have really gotten very far."

"They can improve on the dashboard representations and the options for non-technical people. I would like to see the ability to customize that and maybe provide them with helpful guides to what subscriptions they have. Sometimes, I find that I have to do more explanation to people who do approvals. I would really like to customize the display to the terms they use in their particular business unit. So a little bit more of a nod to the customization of the UI for non-technical users would be helpful."

"We have seen some issues with upgrades or installations. This means we have to raise a call every time with VMware."

"Support: It's not bad or poor, but there are some issues. On the one hand, it's about development and progress; on the other, there were some issues that took too long to get fixed by the SaltStack team and forced users to invent workarounds."

More VMware Aria Automation cons

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."

"VMware Aria Automation is expensive."

"The solution is pretty expensive but provides good workload management."

"vRealize automation really should be a front door to the whole VMware suite of products."

"We have seen significant ROI. We used to have physical servers, it took 90 days to get a server, order it, buy it, and get it in. We have it down to 10 minutes, building a server with virtualization, and now that's too slow. So, we let the customer do it at their speed. Therefore, it is pretty much up in a couple of minutes and they have a server."

"The solution has helped to increase infrastructure, agility, speed, and provisioning in the time to market."

"There is confusion between licensing levels. There are three different licensed versions of vRealize Automation, and there are different things which can happen in each of them."

"It is an open-source product."

"It is pricey for what you get."

More VMware Aria Automation pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

17%

Manufacturing Company

13%

Financial Services Firm

13%

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	24
Large Enterprise	131

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?

vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...

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Is there any way to try VMware Aria Automation for free?

When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A free trial I cannot describe in detail the second and third options as my company ...

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Which sectors can benefit the most from VMware Aria Automation?

I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of companies were using it most often: Social organizations Financial institutions and ...

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Comparisons

VMware Cloud Director vs OpenText Cloud Service Automation

Compared 7% of the time

Cisco Intersight vs OpenText Cloud Service Automation

Compared 6% of the time

BMC Cloud Lifecycle Management vs OpenText Cloud Service Automation

Compared 6% of the time

Oracle Enterprise Manager Cloud Control vs OpenText Cloud Service Automation

Compared 5% of the time

VMware Aria Operations vs OpenText Cloud Service Automation

Compared 4% of the time

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Red Hat Ansible Automation Platform vs VMware Aria Automation

Compared 6% of the time

HashiCorp Terraform vs VMware Aria Automation

Compared 4% of the time

Microsoft Configuration Manager vs VMware Aria Automation

Compared 3% of the time

Morpheus vs VMware Aria Automation

Compared 3% of the time

VMware Aria Operations vs VMware Aria Automation

Compared 3% of the time

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Product Reports

Buyer's Guide

OpenText Cloud Service Automation

July 2026

OpenText Cloud Service Automation report

Download OpenText Cloud Service Automation product report

Buyer's Guide

VMware Aria Automation

July 2026

Download VMware Aria Automation product report

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack

Overview

OpenText Cloud Service Automation streamlines cloud management by offering scalability and flexibility, allowing businesses to automate processes and reduce manual intervention. This solution empowers organizations to manage resources efficiently and optimize operations.

By leveraging OpenText Cloud Service Automation, companies can automate deployment, management, and scaling of cloud services. It supports integration with existing workflows and ensures efficient resource utilization. Businesses benefit from simplified IT operations, reduced overhead, and enhanced agility. This solution allows for seamless cloud orchestration and offers support for hybrid environments, helping organizations stay ahead in a competitive market.

What are the most valuable features?

Scalability Management: Automates scaling of resources to meet demands without manual input.
Cost Optimization: Provides insights into cost management, reducing overall expenses.
Integration Capabilities: Easily integrates with existing tools for seamless workflows.
Hybrid Cloud Support: Offers flexibility in managing both public and private cloud resources.
Resource Automation: Automates provisioning and lifecycle management for better efficiency.

What benefits should be evaluated?

Improved Efficiency: Reduces manual tasks and automates processes.
Cost Savings: Lowers operational costs through optimized resource management.
Enhanced Agility: Accelerates deployment times and improves time-to-market.
Operational Visibility: Provides detailed insights into resource usage and performance.

Industries such as finance, healthcare, and retail successfully implement OpenText Cloud Service Automation to ensure compliance, enhance customer services, and manage transactions efficiently. The adaptability of the platform supports implementation across diverse business models.

OpenText

VMware Aria Automation is known for its automation capabilities, integrating with VMware and third-party tools to enhance workflow efficiency, save time, and manage resources effectively.

VMware Aria Automation offers a diverse set of features including a self-service portal and a streamlined user-friendly interface, which make it ideal for organizations aiming to automate virtual machine provisioning. The platform supports extensive automation capabilities across multi-cloud environments, featuring flexible blueprint designs and comprehensive integration with platforms like AWS, Azure, and ServiceNow. Though improvements are desired in areas like logging, template management, and vCenter integration, its robust framework facilitates IT infrastructure services, disaster recovery, and development operations. It is specifically beneficial for orchestrating workflows, automating routine tasks, and managing workloads efficiently in private and hybrid cloud environments.

What are the most important features of VMware Aria Automation?

Self-Service Portal: Empowers users with easy access to resources and tools needed for automation.
User-Friendly Interface: Simplifies navigation and usage for both technical and non-technical users.
Extensive Automation Capabilities: Streamlines VM deployment and processes across various platforms.
Integration with VMware and Third-Party Tools: Enhances workflow automation and extends functionality.
Flexible Blueprint Designs: Allows for customized and scalable deployment solutions.

What are the benefits and ROI users should consider?

Efficiency: Reduces manual workload, leading to time and cost savings.
Scalability: Supports dynamic growth and resource management.
Enhanced Workflow Automation: Improves process efficiency with comprehensive integrations.
Customizable Orchestration: Enables tailored solutions that meet specific requirements.
Resource Management: Efficiently utilizes resources, reducing waste and optimizing operations.

VMware Aria Automation is implemented across industries for automating the provisioning of virtual machines and managing cloud environments. It is used in sectors requiring efficient server deployment, network configurations, and seamless integration with tools such as AWS and Azure. It aids in reducing manual efforts, supporting IT infrastructure services, and enhancing disaster recovery protocols.

Broadcom

Sample Customers

China Merchants Bank, Osiatis

Rent-a-Center, Amway, Vistra Energy, Liberty Mutual

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Automation

August 2026

Free Report: OpenText Cloud Service Automation vs. VMware Aria Automation

Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Automation and other solutions. Updated: August 2026.

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