OpenText Cloud Service Automation vs VMware Aria Automation comparison

Why PeerSpot?

OpenText and Broadcom are both solutions in the Cloud Management category. OpenText is ranked #46, while Broadcom is ranked #2 with an average rating of 7.7. OpenText holds a 1.2% mindshare in CM, compared to Broadcom’s 5.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of Broadcom users who would recommend it.

OpenText Cloud Service Auto...

Read 6 OpenText Cloud Service Automation reviews

1,943 Views
1,671 Comparison Views

100% willing to recommend

VMware Aria Automation

Read 172 VMware Aria Automation reviews

21,295 Views
12,138 Comparison Views

94% willing to recommend

OpenText Cloud Service Auto...

VMware Aria Automation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

OpenText Cloud Service Automation and VMware Aria Automation compete in the cloud automation solutions category. VMware Aria Automation is the preferred option due to its robust feature set, despite OpenText's advantages in pricing and customer service satisfaction.

Features: OpenText Cloud Service Automation excels in integration capabilities, flexible automation, and customizable workflows. VMware Aria Automation stands out with broad platform support, advanced analytics, and a comprehensive feature set offering more tools and functionalities.

Room for Improvement: OpenText could improve its feature comprehensiveness and reduce technical expertise required for advanced setups. VMware might enhance its deployment process to make it less complex and reduce the requirement for initial technical expertise.

Ease of Deployment and Customer Service: OpenText Cloud Service Automation offers a straightforward deployment process with extensive support, resulting in fewer implementation challenges and better customer service ratings. VMware Aria Automation provides depth in technical support, which can be advantageous in complex environments, although it may require more expertise during deployment.

Pricing and ROI: OpenText Cloud Service Automation offers competitive pricing with lower upfront costs, appealing for budget-conscious businesses. It also ensures a quick ROI due to efficient deployment. VMware Aria Automation, despite higher initial costs, justifies the price with long-term savings through resource optimization and feature richness.

To learn more, read our detailed OpenText Cloud Service Automation vs. VMware Aria Automation Report (Updated: November 2026).

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Automation

November 2026

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Helped 921,148 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Cloud Service Auto...

Ranking in Cloud Management

46th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

VMware Aria Automation

Ranking in Cloud Management

2nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

172

Ranking in other categories

Configuration Management (11th), Network Automation (7th), Cloud Security Posture Management (CSPM) (29th), Cloud Infrastructure Entitlement Management (CIEM) (7th)

Mindshare comparison

As of November 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. The mindshare of VMware Aria Automation is 5.7%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management Mindshare Distribution
Product	Mindshare (%)
VMware Aria Automation	5.7%
OpenText Cloud Service Automation	1.2%
Other	93.1%

Cloud Management

Featured Reviews

SunpritSingh

Test Lead at a tech services company with 10,001+ employees

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Read full review

VasilisGiannitsiotis

Senior IT at ITSolutions

Automation has streamlined complex financial workflows but still needs more intuitive orchestration

Something to improve in VMware Aria Automation would be related to VCF 9, as I do not know what it is trying to bring because they exposed it as the solution of everything. So VCF 9 will bring VCF Automation and VCF Operations, the new product line of VMware. I have not seen what this brings or what else it includes. Maybe in the area of vRealize Orchestrator, this would be beneficial because VRO can do everything. Perhaps a more user-friendly way to use that tool would be helpful because the possibilities there are endless. I am looking for more user-friendly navigation in VMware Aria Automation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."

"The tool's most valuable feature is life cycle management."

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."

"Scalability is the most valuable feature to us."

"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."

"Having an enterprise service catalog and being able to automate various parts of our infrastructure are among the most important components."

"The main benefit of vRA is a faster deployment for our customers, because before implementing vRA we were building VMs from scratch, but vRA allows us to create images so we can deploy a VM in just a few minutes."

"We have seen significant ROI, as we used to have physical servers that took 90 days to get a server ordered, bought, and installed, and now with virtualization we have it down to a couple of minutes for customers to have a server."

"The setup was complex in many ways. The first reason is that we have many teams who work on it so it gets complicated gathering all of the people. The second reason is that it can be complicated to install it quickly, within a reasonable amount of time."

"We've just shifted to an Agile development so there has absolutely been an improvement in speed to market. We now have consistent release plans because we have these environments as ready as they are."

"The time for provisioning a VM for one of our clients was cut in half, and we can now provide a solution to a customer on the same day that the request is made, whereas previously it would have taken us days and we often found instances where errors were made or things were forgotten."

"The big benefit is it will spin up VMs quickly so it would take about 13 to 15 minutes to deploy a virtual machine. Whereas, if I were doing it based on an email from users who are requesting VMs, it might take time for me to hear back from them. This could be anywhere from an hour to a day."

"We have been able to reduce the process to around 30 minutes."

More VMware Aria Automation pros

Cons

"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

"I would like fewer restrictions as a software tester."

"I haven't found very user friendly things, some are a little tricky."

"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."

"That ServiceNow implementation is a little rough, but those guys in Ohio are doing a great job on it."

"The upgrade experience is horrible. It's not straightforward, there are a lot of failures, a lot of support interactions. It's not something that we are able to pull off ourselves. I've been with vRA since it was termed vCSA. We've gone through multiple rounds, and it has never been easy."

"The basic support is not there for Google Cloud and Azure. They are unable to provision nor do cost controls."

"New versions are quite scalable, but when it comes to managing a Telco environment, it has bottleneck."

"This solution could be integrated with more hardware for an improved offering."

"There are a lot of usability issues which I have. Overall, the product feels bloated and cumbersome."

"Automation: We want to be able to have a lot more preconfigured solutions."

"It needs to be more dynamic with variable customization to make new workloads more reliable. It also needs to be faster. We are exploring vRA version 8 right now and maybe what I'm requesting is available in the new version, but we haven't yet explored it fully."

More VMware Aria Automation cons

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."

"I would rate it high because, compared to other solutions, VMware’s pricing is quite expensive. VMware products have become significantly more costly in recent years, leading to higher costs."

"A simplified version for small businesses would be good."

"It is an open-source product."

"From a budget point of view, the pricing is a bit on the higher side."

"We have seen significant ROI. We used to have physical servers, it took 90 days to get a server, order it, buy it, and get it in. We have it down to 10 minutes, building a server with virtualization, and now that's too slow. So, we let the customer do it at their speed. Therefore, it is pretty much up in a couple of minutes and they have a server."

"Better pricing is always handy, but I feel it's at the right price point."

"So much can be done with the Open Source side, and especially for smaller shops. I personally think the pricing for Enterprise is hard to justify."

"VMware Aria Automation is expensive."

More VMware Aria Automation pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

17%

Construction Company

14%

Manufacturing Company

13%

Comms Service Provider

11%

Outsourcing Company

14%

Financial Services Firm

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	24
Large Enterprise	131

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?

vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...

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Is there any way to try VMware Aria Automation for free?

When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A free trial I cannot describe in detail the second and third options as my company ...

See all answers

Which sectors can benefit the most from VMware Aria Automation?

I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of companies were using it most often: Social organizations Financial institutions and ...

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Comparisons

VMware Cloud Director vs OpenText Cloud Service Automation

Compared 8% of the time

VMware Aria Operations vs OpenText Cloud Service Automation

Compared 5% of the time

BMC Cloud Lifecycle Management vs OpenText Cloud Service Automation

Compared 4% of the time

Cisco Intersight vs OpenText Cloud Service Automation

Compared 4% of the time

Oracle Enterprise Manager Cloud Control vs OpenText Cloud Service Automation

Compared 4% of the time

More OpenText Cloud Service Automation Competitors

Red Hat Ansible Automation Platform vs VMware Aria Automation

Compared 5% of the time

Flexera Cloud Management Platform (CMP) vs VMware Aria Automation

Compared 3% of the time

Microsoft Configuration Manager vs VMware Aria Automation

Compared 3% of the time

VMware Aria Operations vs VMware Aria Automation

Compared 3% of the time

IBM Turbonomic vs VMware Aria Automation

Compared 3% of the time

More VMware Aria Automation Competitors

Product Reports

Buyer's Guide

OpenText Cloud Service Automation

October 2026

OpenText Cloud Service Automation report

Download OpenText Cloud Service Automation product report

Buyer's Guide

VMware Aria Automation

October 2026

Download VMware Aria Automation product report

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack

Overview

OpenText Cloud Service Automation streamlines cloud management by offering scalability and flexibility, allowing businesses to automate processes and reduce manual intervention. This solution empowers organizations to manage resources efficiently and optimize operations.

By leveraging OpenText Cloud Service Automation, companies can automate deployment, management, and scaling of cloud services. It supports integration with existing workflows and ensures efficient resource utilization. Businesses benefit from simplified IT operations, reduced overhead, and enhanced agility. This solution allows for seamless cloud orchestration and offers support for hybrid environments, helping organizations stay ahead in a competitive market.

What are the most valuable features?

Scalability Management: Automates scaling of resources to meet demands without manual input.
Cost Optimization: Provides insights into cost management, reducing overall expenses.
Integration Capabilities: Easily integrates with existing tools for seamless workflows.
Hybrid Cloud Support: Offers flexibility in managing both public and private cloud resources.
Resource Automation: Automates provisioning and lifecycle management for better efficiency.

What benefits should be evaluated?

Improved Efficiency: Reduces manual tasks and automates processes.
Cost Savings: Lowers operational costs through optimized resource management.
Enhanced Agility: Accelerates deployment times and improves time-to-market.
Operational Visibility: Provides detailed insights into resource usage and performance.

Industries such as finance, healthcare, and retail successfully implement OpenText Cloud Service Automation to ensure compliance, enhance customer services, and manage transactions efficiently. The adaptability of the platform supports implementation across diverse business models.

OpenText

VMware Aria Automation is known for its automation capabilities, integrating with VMware and third-party tools to enhance workflow efficiency, save time, and manage resources effectively.

VMware Aria Automation offers a diverse set of features including a self-service portal and a streamlined user-friendly interface, which make it ideal for organizations aiming to automate virtual machine provisioning. The platform supports extensive automation capabilities across multi-cloud environments, featuring flexible blueprint designs and comprehensive integration with platforms like AWS, Azure, and ServiceNow. Though improvements are desired in areas like logging, template management, and vCenter integration, its robust framework facilitates IT infrastructure services, disaster recovery, and development operations. It is specifically beneficial for orchestrating workflows, automating routine tasks, and managing workloads efficiently in private and hybrid cloud environments.

What are the most important features of VMware Aria Automation?

Self-Service Portal: Empowers users with easy access to resources and tools needed for automation.
User-Friendly Interface: Simplifies navigation and usage for both technical and non-technical users.
Extensive Automation Capabilities: Streamlines VM deployment and processes across various platforms.
Integration with VMware and Third-Party Tools: Enhances workflow automation and extends functionality.
Flexible Blueprint Designs: Allows for customized and scalable deployment solutions.

What are the benefits and ROI users should consider?

Efficiency: Reduces manual workload, leading to time and cost savings.
Scalability: Supports dynamic growth and resource management.
Enhanced Workflow Automation: Improves process efficiency with comprehensive integrations.
Customizable Orchestration: Enables tailored solutions that meet specific requirements.
Resource Management: Efficiently utilizes resources, reducing waste and optimizing operations.

VMware Aria Automation is implemented across industries for automating the provisioning of virtual machines and managing cloud environments. It is used in sectors requiring efficient server deployment, network configurations, and seamless integration with tools such as AWS and Azure. It aids in reducing manual efforts, supporting IT infrastructure services, and enhancing disaster recovery protocols.

Broadcom

Sample Customers

China Merchants Bank, Osiatis

Rent-a-Center, Amway, Vistra Energy, Liberty Mutual

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Automation

November 2026

Free Report: OpenText Cloud Service Automation vs. VMware Aria Automation

Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Automation and other solutions. Updated: November 2026.

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