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OpenText Cloud Service Automation vs VMware Aria Automation comparison

OpenText and Broadcom are both solutions in the Cloud Management category. OpenText is ranked #40, while Broadcom is ranked #3 with an average rating of 8.0. OpenText holds a 1.0% mindshare in CM, compared to Broadcom’s 7.1% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of Broadcom users who would recommend it.
OpenText Cloud Service Auto...
Read 6 OpenText Cloud Service Automation reviews
  • 518 Views
  • 435 Comparison Views
100% willing to recommend
VMware Aria Automation
Read 171 VMware Aria Automation reviews
  • 7,806 Views
  • 4,293 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

OpenText Cloud Service Automation and VMware Aria Automation compete in the cloud automation solutions category. VMware Aria Automation is the preferred option due to its robust feature set, despite OpenText's advantages in pricing and customer service satisfaction.

Features: OpenText Cloud Service Automation excels in integration capabilities, flexible automation, and customizable workflows. VMware Aria Automation stands out with broad platform support, advanced analytics, and a comprehensive feature set offering more tools and functionalities.

Room for Improvement: OpenText could improve its feature comprehensiveness and reduce technical expertise required for advanced setups. VMware might enhance its deployment process to make it less complex and reduce the requirement for initial technical expertise.

Ease of Deployment and Customer Service: OpenText Cloud Service Automation offers a straightforward deployment process with extensive support, resulting in fewer implementation challenges and better customer service ratings. VMware Aria Automation provides depth in technical support, which can be advantageous in complex environments, although it may require more expertise during deployment.

Pricing and ROI: OpenText Cloud Service Automation offers competitive pricing with lower upfront costs, appealing for budget-conscious businesses. It also ensures a quick ROI due to efficient deployment. VMware Aria Automation, despite higher initial costs, justifies the price with long-term savings through resource optimization and feature richness.

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To learn more, read our detailed OpenText Cloud Service Automation vs. VMware Aria Automation Report (Updated: December 2025).
Buyer's Guide
OpenText Cloud Service Automation vs. VMware Aria Automation
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Automation
Ranking in Cloud Management
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
171
Ranking in other categories
Configuration Management (7th), Network Automation (6th), Cloud Security Posture Management (CSPM) (19th), Cloud Infrastructure Entitlement Management (CIEM) (5th)
 

Mindshare comparison

As of January 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.0%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Automation is 7.1%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
VMware Aria Automation7.1%
OpenText Cloud Service Automation1.0%
Other91.9%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
SunpritSingh
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
Read full review
Le Quang Long - PeerSpot reviewer
Le Quang Long
Cloud Engineer at BIDV - Ngân hàng TMCP Đầu tư & Phát triển Việt Nam
Significantly streamlined operations with good automation that helps with simplifying workflows
It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The preset policies and templates are useful. I would say that vRA is one of the best solutions we have. The CI/CD features also look helpful even though we aren't using them at the moment. We plan to get more involved and train our customers as much as possible."
"The IT support for developers is nice as well because they are able to manage the environment themselves."
"It is mostly for our tech support to test new versions, find bugs, and troubleshoot what is happening at customer sites."
"vRA provides that single pane of glass for our cloud tenants to deploy, monitor, access, and manage their VMs/guest operating systems."
"We have it deployed in a highly-available environment and scalability is nice because we just had another ESX host and then we are able to increase the capacity."
"The most valuable features are the Catalog View and the access control business group. Access provisioning is probably the main use case for us, so we can separate access to different Catalog items among the different business groups and have that tied back to our AD LDAP systems."
"The most valuable feature is vRA’s ability to integrate whether with additional VMware vRealize suites or other vendors' cloud products."
"VMware Aria Automation has made a lot of things easier. It has really helped the operations team to spin up the virtual machines."
More VMware Aria Automation pros
 

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"It is complex to use for new users. It should have automated tools or drag-and-drop functionality."
"The upgrade process 6.x to 7.3 was a significant effort. I'm hoping that 7.3 to the next version is much smoother."
"It would be nice in the next release if they added in tool tips. Whether you're putting it together, adding a blueprint, or you're making a change in the system, highlighting or selecting something and having it tell you what it does or what it will do would be nice. Because it's such a complex system, it's hard to work with unless you've been using it for years to know what everything is doing."
"VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want."
"The initial setup was not straightforward. It was not simple, and we had a PoC. We had VMware help us deploy it, and it took them an exorbitant amount of time."
"It would be better if VMware would provide API documentation for developers and customers on the Internet."
"A hardened set of tests would be much appreciated."
"I know you can spin up virtual desktops in vRA, but they're not thin-provisioned. I don't know if that's because the other product, Horizon View, is there, but it would be nice to see more integration."
More VMware Aria Automation cons
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"They should provide one license for all the sub-products."
"The solution is pretty expensive but provides good workload management."
"It is an open-source product."
"Customers say this solution is costlier compared to its competitors."
"The pricing is very high."
"There is confusion between licensing levels. There are three different licensed versions of vRealize Automation, and there are different things which can happen in each of them."
"I'm very interested in the integration with Puppet. However, my organization doesn't have the funding for something like Puppet right now. If VMware would integrate that feature set (Puppet) into vRA. That would be very awesome."
"The cost of the solution is reasonable for us. Although it is relatively high, we prioritize stability and integration over cost."
More VMware Aria Automation pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise24
Large Enterprise130
 

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
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Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A free trial I cannot describe in detail the second and third options as my company ...
See all answers
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of companies were using it most often: Social organizations Financial institutions and ...
See all answers
 

Comparisons

Red Hat Ansible Automation Platform vs OpenText Cloud Service Automation Logo
Red Hat Ansible Automation Platform vs OpenText Cloud Service Automation
Compared 24% of the time
Morpheus vs OpenText Cloud Service Automation Logo
Morpheus vs OpenText Cloud Service Automation
Compared 21% of the time
Cisco Intersight vs OpenText Cloud Service Automation Logo
Cisco Intersight vs OpenText Cloud Service Automation
Compared 18% of the time
More OpenText Cloud Service Automation Competitors
Red Hat Ansible Automation Platform vs VMware Aria Automation Logo
Red Hat Ansible Automation Platform vs VMware Aria Automation
Compared 16% of the time
VMware Aria Operations vs VMware Aria Automation Logo
VMware Aria Operations vs VMware Aria Automation
Compared 10% of the time
Morpheus vs VMware Aria Automation Logo
Morpheus vs VMware Aria Automation
Compared 9% of the time
Nutanix Cloud Manager (NCM) vs VMware Aria Automation Logo
Nutanix Cloud Manager (NCM) vs VMware Aria Automation
Compared 5% of the time
VMware Cloud Director vs VMware Aria Automation Logo
VMware Cloud Director vs VMware Aria Automation
Compared 5% of the time
More VMware Aria Automation Competitors
 

Product Reports

Buyer's Guide
OpenText Cloud Service Automation
January 2026
OpenText Cloud Service Automation reportDownload OpenText Cloud Service Automation product report
Buyer's Guide
VMware Aria Automation
December 2025
VMware Aria Automation reportDownload VMware Aria Automation product report
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

OpenText

VMware Aria Automation is a cloud management tool that allows companies to simplify their cloud experience through a modern automation platform. The solution is designed to deliver self-service clouds, multi-cloud automation with governance, and DevOps-based security and infrastructure management. It helps organizations improve IT agility, efficiency, and productivity through its various features. 

VMware Aria Automation has multiple use cases that include the following:

  • Self-service multi-cloud: VMware Aria Automation can be used to deliver consistent self-service consumption. Another use case in this area is for delivering infrastructure across VMware Clouds as well as public clouds.

  • Multi-cloud governance: The solution can be used to manage cost, performance, networking, configuration, and security at scale for multi-cloud environments. VMware Aria Automation offers all this with an everything-as-code approach.

  • DevOps for infrastructure: Through VMware Aria Automation, companies can enable a powerful infrastructure as code platform with support for iterative development and infrastructure pipelining.

  • Kubernetes automation: Users can utilize VMware Aria Automation to automate the management of Kubernetes clusters and namespaces with support for vSphere with Tanzu.

  • Security operations: VMware Aria Automation facilitates event-driven automation to deliver full-service IT system compliance enforcement and vulnerability remediation.

VMware Aria Automation Features

VMware Aria Automation has various features that allow users to easily perform operations. Some of the solution's capacities include:

  • VMware Cloud agnostic template: This feature allows organizations to use a single cloud template to deploy with Infrastructure as a Code. Deployment options include VMware Cloud as well as major public cloud platforms such as Amazon AWS, Microsoft Azure, Google Cloud, and more.

  • Extensibility and customization: This VMware Aria Automation feature allows users to get full extensibility and customization. This can be achieved through Aria Automation Orchestrator, Action-Based Extensibility (ABX), and built-in integrations with common third-party tools.

  • Self-service multi-cloud: This feature enables users to request and provision infrastructure resources. It can be done across clouds using a unified and consistent Infrastructure as a Service (IaaS) consumption layer, idempotent REST API, and self-service catalog.

  • Centralized policies and governance: VMware Aria Automation offers a feature for users to manage multiple clouds with templatized cloud and policy definition, automated remediation, and cloud environment visibility.

  • Configuration management: Through this feature of the product, day 1 and 2 control can be achieved for virtualized and cloud environments. This can be done with intuitive configuration automation, compliance enforcement, and vulnerability remediation.

  • Infrastructure pipelining: Through this feature, organizations can access user-friendly release automation pipelines. They can be specifically tailored for CI/CD in infrastructure use cases.

VMware Aria Automation Benefits

VMware Aria Automation offers its users various benefits. Some of the biggest advantages that the solution brings to companies that utilize it include:

  • VMware Aria Automation provides faster time to market for companies through offloading manual tasks with advanced workflows and agile templating.

  • The solution offers high levels of security and control.

  • This product is suitable for beginners, as it offers a self-service consumption experience for users.

  • VMware Aria Automation accelerates innovation through Infrastructure as Code and DevOps principles.

  • The product provides users with flexibility, as it is compatible with the most popular public cloud solutions.

  • The solution offers fast deployment because of all natively integrated functions.

Reviews from Real Users

Awais J., CTO/CEO at a tech services company, likes VMware Aria Automation because it saves a lot of time, provides more visibility, and has extensive automation capabilities.

An IT consultant at a government rates VMware Aria Automation highly because the product gives you flexibility to analyze and consume resources.

Broadcom
 

Sample Customers

China Merchants Bank, Osiatis
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Buyer's Guide
OpenText Cloud Service Automation vs. VMware Aria Automation
December 2025
Free Report: OpenText Cloud Service Automation vs. VMware Aria Automation
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Automation and other solutions. Updated: December 2025.
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