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OpenText Cloud Service Automation vs VMware Aria Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
44th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Automation
Ranking in Cloud Management
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
172
Ranking in other categories
Configuration Management (8th), Network Automation (6th), Cloud Security Posture Management (CSPM) (20th), Cloud Infrastructure Entitlement Management (CIEM) (5th)
 

Mindshare comparison

As of May 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.3%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Automation is 5.8%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
VMware Aria Automation5.8%
OpenText Cloud Service Automation1.3%
Other92.9%
Cloud Management
 

Featured Reviews

reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…
VasilisGiannitsiotis - PeerSpot reviewer
Senior IT at ITSolutions
Automation has streamlined complex financial workflows but still needs more intuitive orchestration
Something to improve in VMware Aria Automation would be related to VCF 9, as I do not know what it is trying to bring because they exposed it as the solution of everything. So VCF 9 will bring VCF Automation and VCF Operations, the new product line of VMware. I have not seen what this brings or what else it includes. Maybe in the area of vRealize Orchestrator, this would be beneficial because VRO can do everything. Perhaps a more user-friendly way to use that tool would be helpful because the possibilities there are endless. I am looking for more user-friendly navigation in VMware Aria Automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is life cycle management."
"The tool's most valuable feature is life cycle management."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
"Scalability is the most valuable feature to us."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"It has helped our organization tremendously."
"The product is really excellent, VMware provides a complete ecosystem, and it covers multi-cloud, which is where the market is going."
"We were able to reduce the delivery time of requesting a VM from three weeks to under 10 minutes using the vRealize Automation Suite."
"It's extremely convenient to be able to spin something up and be able to work on other things, because it's already done it, making my workload lighter."
"I am now able to rollout critical updates within seconds on all affected servers, and it doesn't matter if there are five or 500 of them."
"Having an enterprise service catalog and being able to automate various parts of our infrastructure are among the most important components."
"vRA has enabled us to derive value from the cloud faster; it is five to six times faster than traditional solutions."
"This is such an all-encompassing solution."
 

Cons

"I would like fewer restrictions as a software tester."
"I would like fewer restrictions as a software tester."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"I haven't found very user friendly things, some are a little tricky."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"It would be nice in the next release if they added in tool tips. Because it's such a complex system, it's hard to work with unless you've been using it for years to know what everything is doing."
"Salt does not support performing remote actions that require a sudo password with Salt SSH (agentless Salt execution)."
"The stability is why I rated it a seven and not higher. There were several cases where we had to restart some services because it wasn't working correctly anymore."
"A hardened set of tests would be much appreciated."
"7.5 is not user-friendly, in fact, it's a nightmare. They changed everything on the graphic user interface, the mode where the user interacts with the product."
"The initial setup was not straightforward. It was not simple, and we had a PoC. We had VMware help us deploy it, and it took them an exorbitant amount of time."
"VMware needs to make it to where it is not as custom. Right now, you spend a lot of time making the services work."
"That ServiceNow implementation is a little rough, but those guys in Ohio are doing a great job on it."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"We do plan to see ROI with any new implementation of new technologies being implemented within our environment."
"The pricing for this solution is roughly 20% lower than the competitive products in the market."
"As far as value is concerned, it has been essential to our environment. We have been able to deploy VMs quickly and the developers have their own sandbox, so they can spin up and destroy VMs at their own will."
"Better pricing is always handy, but I feel it's at the right price point."
"I'm very interested in the integration with Puppet. However, my organization doesn't have the funding for something like Puppet right now. If VMware would integrate that feature set (Puppet) into vRA. That would be very awesome."
"The solution is pretty expensive but provides good workload management."
"There is confusion between licensing levels. There are three different licensed versions of vRealize Automation, and there are different things which can happen in each of them."
"From a budget point of view, the pricing is a bit on the higher side."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise24
Large Enterprise131
 

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A free trial I cannot describe in detail the second and third options as my company ...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of companies were using it most often: Social organizations Financial institutions and ...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Automation and other solutions. Updated: April 2026.
893,915 professionals have used our research since 2012.