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Cisco Intersight vs OpenText Cloud Service Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in Cloud Management
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
IT Infrastructure Monitoring (9th)
OpenText Cloud Service Auto...
Ranking in Cloud Management
46th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Management category, the mindshare of Cisco Intersight is 1.6%, down from 2.1% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.6%
OpenText Cloud Service Automation1.2%
Other97.2%
Cloud Management
 

Featured Reviews

reviewer2922069 - PeerSpot reviewer
Software Developer
Centralized monitoring has improved visibility and standardizes profiles across multiple sites
One area where Cisco Intersight could be improved is making the interface and troubleshooting workflows more intuitive, especially for users who do not work with the platform every day. Sometimes finding the exact information needed or understanding certain alerts can require navigating to multiple locations. I would also appreciate more actionable recommendations alongside alerts rather than just identifying an issue and leaving the next step entirely to me. Overall, the functionality is strong, but improving usability and making troubleshooting more straightforward would enhance the everyday experience. Apart from usability, Cisco Intersight could benefit from smoother integration with third-party monitoring and IT management tools. Having alerts, performance data, and infrastructure information flow more seamlessly between platforms would reduce the need to switch between different systems. Performance-wise, keeping dashboards responsive when managing larger environments would also be important. I would also like to see more practical documentation, particularly step-by-step troubleshooting guides and real-world examples for automation workflows. These improvements would make the platform more accessible and efficient for everyday operations for new and existing users. Smoother integration with third-party monitoring and IT management tools would allow alerts, performance data, and infrastructure information to flow more seamlessly between platforms. These improvements, including usability enhancements, would make the platform more accessible and efficient for new and existing users.
SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the integrations to be the most valuable feature."
"Cisco Intersight allows us to manage our data center remotely, which is crucial as our data center is located in a different physical environment."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"This solution has provided time savings and required fewer people to operate this tool."
"What I like most about Cisco Intersight is its manageability."
"Cisco Intersight provides the biggest benefit in the ability to manage a large data center with great visibility, especially compared to Cisco UCS Manager, which is local to a single UCS domain."
"Cisco Intersight is a very effective tool for data center infrastructure management."
"Using Intersight with this small team makes our job easy."
"Scalability is the most valuable feature to us."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
 

Cons

"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."
"The product could be easy to use, similar to CloudIQ."
"The usability must be better."
"I believe Cisco Intersight's licensing is quite expensive for a public healthcare environment, and I would like to see lower prices for us."
"Cisco Intersight should allow for more automation capabilities and be more open."
"Cisco Intersight is a stable product, but it needs some improvement."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"One area where Cisco Intersight could be improved is making the interface and troubleshooting workflows more intuitive, especially for users who do not work with the platform every day."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I haven't found very user friendly things, some are a little tricky."
"I would like fewer restrictions as a software tester."
 

Pricing and Cost Advice

"You can get a free license for monitoring but need to purchase a license if you need extra control."
"It's just the standard licensing cost. There are no additional fees."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"The product is cost-effective."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
10%
Computer Software Company
8%
Comms Service Provider
8%
Outsourcing Company
17%
Construction Company
14%
Manufacturing Company
13%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Questions from the Community

What needs improvement with Cisco Intersight?
Regarding improvements for Cisco Intersight, I would say more third-party integration is needed. At the moment it does have a basic integration of Pure Storage, so I can add my Pure Storage if I ha...
What is your primary use case for Cisco Intersight?
My main use case for Cisco Intersight is to register our Cisco UCS servers and apply profiles to our servers with configurations, firmware deployment automatically, and install the operating system...
What advice do you have for others considering Cisco Intersight?
I would rate Cisco Intersight a nine out of ten. I give it a nine because personally, I think it is one of the best management tools ever. I have worked before with different server vendors and dif...
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Also Known As

Intersight
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Overview

 

Sample Customers

EXMAR, RapidScale
China Merchants Bank, Osiatis
Find out what your peers are saying about Cisco Intersight vs. OpenText Cloud Service Automation and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.