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Cisco Intersight vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in Cloud Management
14th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
IT Infrastructure Monitoring (12th)
OpenText Cloud Service Auto...
Ranking in Cloud Management
44th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud Management category, the mindshare of Cisco Intersight is 1.6%, down from 2.7% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.6%
OpenText Cloud Service Automation1.3%
Other97.1%
Cloud Management
 

Featured Reviews

HH
Systems Engineer at First Rand Bank Ltd.
Automation and seamless incident handling transform operational efficiency
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT. For instance, if I need to find commands for UCS Manager, it should provide that information.
reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Intersight has valuable features for workflow automation and inventory administration."
"Using Intersight with this small team makes our job easy."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"It offers visibility and optimization of workloads, which are very important features for a company."
"Intersight can validate our environment."
"Overall, I rate Cisco Intersight a ten out of ten."
"The features enable you to abstract the server personality away from the hardware, similar to the B-Series."
"Cisco Intersight allows us to manage our data center remotely, which is crucial as our data center is located in a different physical environment."
"The tool's most valuable feature is life cycle management."
"Scalability is the most valuable feature to us."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The tool's most valuable feature is life cycle management."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
 

Cons

"I would like AI to be more integrated into Cisco Intersight."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"Technical support from Cisco has been mixed. For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX."
"When new features are added, the service becomes full of bugs and does not work."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"More products should be made compatible with iWORK, including more software and hardware."
"It's a very complex solution."
"The usability must be better."
"I would like fewer restrictions as a software tester."
"I would like fewer restrictions as a software tester."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I haven't found very user friendly things, some are a little tricky."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
 

Pricing and Cost Advice

"Cisco Intersight is not cheap, but it's not the most expensive product either."
"The product is cost-effective."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"It's just the standard licensing cost. There are no additional fees."
"You can get a free license for monitoring but need to purchase a license if you need extra control."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Questions from the Community

What needs improvement with Cisco Intersight?
The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case. Unfortunately...
What is your primary use case for Cisco Intersight?
We are a cloud provider serving customers with IaaS.
What advice do you have for others considering Cisco Intersight?
I have experience with B-Series, C-Series, and S-Series equipment. I would recommend the S-Series but not the C-Series. I would rate this solution an eight overall.
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Also Known As

Intersight
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Overview

 

Sample Customers

EXMAR, RapidScale
China Merchants Bank, Osiatis
Find out what your peers are saying about Cisco Intersight vs. OpenText Cloud Service Automation and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.