OpenText Cloud Service Automation and Cisco Intersight compete in cloud service optimization and automation. Cisco Intersight may have the upper hand due to its comprehensive feature set justifying the higher cost for those needing more capabilities.
Features: OpenText Cloud Service Automation offers seamless workflow orchestration, extensive compliance management, and flexibility in supporting multiple catalogs, appealing to enterprises needing a user-friendly interface. Cisco Intersight stands out with advanced infrastructure management, strong integration capabilities with tools like Kubernetes and Pure Storage, and comprehensive data center orchestration, meeting the needs of those seeking an integrated environment.
Room for Improvement: OpenText Cloud Service Automation could enhance its feature richness, expand integration flexibility, and facilitate better analytics for decision-making. Cisco Intersight may benefit by simplifying initial setup, providing a more user-centric interface, and reducing licensing complexities to broaden appeal.
Ease of Deployment and Customer Service: OpenText Cloud Service Automation is known for a straightforward deployment model and strong customizable support, making it accessible to businesses of varying sizes. Cisco Intersight offers scalability and emphasizes proactive customer engagement, providing robust support mechanisms to ensure consistent service assurance.
Pricing and ROI: OpenText Cloud Service Automation provides cost-effective pricing, ensuring quick ROI benefits suitable for mid-sized enterprises. Cisco Intersight, despite higher initial costs, offers substantial long-term ROI with its extensive features and scalability, appealing to organizations focused on in-depth infrastructure management.
| Product | Market Share (%) |
|---|---|
| Cisco Intersight | 2.0% |
| OpenText Cloud Service Automation | 0.9% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 6 |
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.
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