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OpenText Cloud Service Automation vs Oracle Enterprise Manager Cloud Control comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
45th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Oracle Enterprise Manager C...
Ranking in Cloud Management
34th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. The mindshare of Oracle Enterprise Manager Cloud Control is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
Oracle Enterprise Manager Cloud Control1.2%
OpenText Cloud Service Automation1.2%
Other97.6%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
SC
technical Manager at DBA Expert Consulting
Extensive tool features support database monitoring, but support and pricing present challenges
I don't fully understand what improvements could be made in Oracle Enterprise Manager Cloud Control. To make it better, more features could be added, but it is already a very complete tool, especially if you know how to configure it properly, as you can use it to monitor other databases such as PostgreSQL and SQL Server in addition to Oracle.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability is the most valuable feature to us."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The tool's most valuable feature is life cycle management."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"Oracle support is always good."
"The dashboard and reporting help us to do preventative AI and analytics to detect performance bottlenecks."
"Oracle Enterprise Manager Cloud Control has improved our organization in many ways: Before implementing this solution, the patching was done manually; now we do the same task with patching management, and before, we used to monitor every server every day, but now we don't have to monitor it because we have an in-place solution and we get alerts so we can proactively monitor every server before a problem happens on it."
"The report feature is very useful."
"The solution is reliable."
"The product has made it possible to reduce the size of the performance team and still be able to correctly monitor all the databases and fix issues quickly, resulting in fewer downtimes."
"Advisors provide quick access to Insight and best practice information for performance tuning and configuration."
"One of the clearest examples is the agility of discovering processes/sessions that are burdening the database environment. With this agility, the DBA can more quickly verify this type of problem, in addition to checking locked sessions and not having to do several searches in views and tables of the data dictionary. The tool already does this for you in an agile way."
 

Cons

"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"I haven't found very user friendly things, some are a little tricky."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"The product lacks in the area of database, making it an area where improvements are required."
"The product is good for monitoring all databases, but in some cases it's not easy to maintain."
"The initial setup depends on your experience. For example, for people who are doing it for the first time, it's probably difficult."
"It's crucial to promptly resolve agent-related issues to ensure continuous and accurate monitoring of database features within the Oracle Enterprise Manager."
"Sometimes the alerts are coming a bit late, for example, an alert for the CPU. It depends on the threshold that you have, how long you want to check the CPU of the machine. I got some faulty alerts with Data Guard. I had stopped a synchronization for maintenance and then I re-synchronized Oracle Data Guard. It took some time to appear in Enterprise Manager and send me the right notification that Data Guard was up and running and synchronizing. I realized this because I went directly into the database to check the status of Data Guard, and it was telling me that it was running okay. But in Enterprise Manager, it needed some more time to update the interface."
"The initial setup is quite complex. In general, the product is complex; they need to simplify it and make it lighter."
"I've had both positive and negative experiences with support. Its compatibility with the rest of the products in the market is less."
"Because this solution provides insight into all of the areas within the IT stack, it would benefit from enhancements in security."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The licensing costs are largely too high."
"We are using the free version. We are not using any licensed packages of Enterprise Manager, so I’m not quite sure how much each package is. As I understand it, there are different plug-ins that you need to buy for Enterprise Manager."
"it's neither expensive nor cheap."
"One has to pay for the enterprise version."
"The tool's pricing is competitive."
"Oracle Enterprise Manager Cloud Control is a pretty expensive solution but worth the money."
"Oracle Enterprise Manager Cloud Control is a little expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Construction Company
16%
Financial Services Firm
12%
Comms Service Provider
10%
Construction Company
15%
Marketing Services Firm
12%
Outsourcing Company
12%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Oracle Enterprise Manager Cloud Control?
The price of Oracle Enterprise Manager Cloud Control is very high, especially when considering the additional cost for features such as the tuning pack, which makes it more expensive compared to mo...
What needs improvement with Oracle Enterprise Manager Cloud Control?
I don't fully understand what improvements could be made in Oracle Enterprise Manager Cloud Control. To make it better, more features could be added, but it is already a very complete tool, especia...
What is your primary use case for Oracle Enterprise Manager Cloud Control?
The main use cases for Oracle Enterprise Manager Cloud Control include adding a new machine, making tuning adjustments, and monitoring databases.
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Grupo Aeromexico SAB de CV, Grupo Arcor, Australian Finance Group Ltd., Cerner Corp., Bimbo S.A. de C.V., Kovaion Consulting India Pvt. Ltd., Shelf Drilling Ltd., Sascar, Banca Transilvania, UL
Find out what your peers are saying about OpenText Cloud Service Automation vs. Oracle Enterprise Manager Cloud Control and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.