"The most valuable feature is the automation in general."
"Often times there are criteria that cannot be determined by the system, which allows a human to make the determination and use the Self-Service Solution Manager to trigger a job."
"We're also starting to use its Self Service and Solution Manager. My team in the data center and some of the development team use the Self Service. Developers are using the Self Service for upon-request jobs for their testing. They used to have to go through us to schedule testing and now they can just go on and kick it off all they want. They have also really appreciated that they have access to view and/or submit jobs."
"The whole product is valuable to us because of the integrations that it has with the MCP and the Windows environments. You have to have the agent on each one of them that you want to monitor. The integrations that we have created are along the lines of extracting files and sending them through SFTP to another vendor. Those are the things that were taking a lot of time away from my staff."
"With a simple click of a button in self-service, the department or the user can complete his/her job."
"The end code response allows us to evaluate how a process finished, set the termination/end code appropriately, and then trigger further processing based on how it ended."
"For us, the most valuable feature of the solution is the file transfer piece and being able to automate the moving of files around between our various vendors. It reduces the time involved versus somebody having to individually move the files around."
"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"The Zero Upgrade feature is the most valuable."
"Both the stability and the scalability of Automic Workload Automation are great."
"It has its own object-oriented scripting language and you can reload your object in many different places."
"The most valuable features are its robustness, it's highly scalable, and it's easy to implement."
"The monitoring and troubleshooting features are rich and with the dashboards and other features, automation work is made easier."
"The feature that I have found most valuable is that we can control between a lot of operating systems and other products because we have a lot of old and new products in our environment. It helps us to control all of them together."
"The most valuable features are the predefined templates for application-specific jobs and the access for different users."
"Automic is 99 percent stable. We've never had a problem with stability."
"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."
"The whole product is valuable because it is a tool for batch automation."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"The support from Cisco is very good. I was with them as a company for 40 years"
"Of course they have a RESTful API within OpCon, but they have that new web services agent that we installed because we have some SOAP APIs and we had to interact with SMA to get things running. Our developers did do some tweaks, but we have now been able to get some test jobs running, and understand how the workflow goes back and forth."
"There are some limitations in the actual jobs that are created and how you're able to rename files. Suppose you're bringing in, say, 10, 15, or 20 reports from a core system, and you're using an "asterisk character" to identify files. For example, if you're grabbing files that start with this, end with this, but the characters in between could be different, it has to retain that same name in the destination. It won't allow you to rename them with a date stamp or the like."
"Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."
"We are still in the early stages of our implementation, so at this point, I cannot see any needed improvements or features."
"A way to select multiple jobs in the UI for a quick change or to hold, release, et cetera, would be nice."
"The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that goes into making it work can be complicated."
"More functionality within self-service would be greatly appreciated."
"The initial setup is very complex, but that's not necessarily something that needs to be improved. I'm told that in the next version they're improving the upgrade process. So that's in the works already."
"Its dashboard can be improved. In version 12, they have already moved to a web-based interface from a UI. We are looking into this feature now. We are also looking for available APIs that we can use to interface the engine into our other systems. There should be a subservice facility that we can use to interface with Microsoft Teams and send out authorization on job executions. We have seen a feature like this in other products that we are looking into."
"There are some monitoring features that could be added."
"In terms of what can be improved, we are in Israel, so we work in Hebrew. Now they are starting to move it also from English to Hebrew and to support the language, but for us it has been very difficult because the Hebrew looks like gibberish. So there are language issues."
"We would like a way to test our cloud-based automations on-premises, and then migrate them to the cloud after they have been tested, without needing an additional license."
"This solution's out-of-box automation sets could be improved. They could be industry standardized out-of-box, or even runbook automation processes could be useful—just some plug-and-play automation processes out-of-box. It has many integration capabilities, from APIs to databases, but if the customer sees some out-of-box automation processes in it, it could be useful."
"The vendor support is really bad and should be improved."
"In most of the packages available, it took time to study and gain knowledge of the features and resources due to poor documentation."
"The web-based edition is missing a lot of the most important features available in Automic, we have absence. For example, when I'm scheduling a job, there is normally a flag that you can toggle to activate and deactivate the task, but that doesn't work properly in the web version. It's missing a lot of the calendar and scheduling features."
"The performance of the previous versions could be better."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."
"The configuration of IBM Workload Automation has some challenges. We have a difficult time customizing it, but it is similar to other solutions."
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Automic Workload Automation is ranked 4th in Workload Automation with 10 reviews while IBM Workload Automation is ranked 7th in Workload Automation with 4 reviews. Automic Workload Automation is rated 8.0, while IBM Workload Automation is rated 8.0. The top reviewer of Automic Workload Automation writes "It's a stable solution for scheduling finance-related tasks". On the other hand, the top reviewer of IBM Workload Automation writes "A stable solution ". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, AppWorx Workload Automation and MOVEit, whereas IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, HCL Workload Automation, Tidal Automation and ActiveBatch Workload Automation. See our Automic Workload Automation vs. IBM Workload Automation report.
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