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Automation Anywhere vs Eggplant Test vs Selenium HQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Automation Anywhere boosts ROI by automating tasks, reducing costs, increasing efficiency, and enabling employees for strategic roles.
Sentiment score
6.7
Eggplant Test automation cut testing time and costs, saving $75,000 per tester and achieving fast ROI with increased efficiency.
Sentiment score
6.6
Selenium HQ reduces testing time, increases ROI, and offers cost-efficient automation, despite needing skilled users for optimal performance.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
 

Customer Service

Sentiment score
6.9
Automation Anywhere support is responsive but inconsistent; effectiveness varies with user experience and plan level, often needing improvement.
Sentiment score
7.5
Eggplant Test customer service is praised for quick, knowledgeable support, despite some time zone and coverage challenges.
Sentiment score
6.0
Selenium HQ's open-source model means no official support, but extensive community resources offer effective help for troubleshooting.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
Eggplant Test offers 24x7 support.
Practice Head - QA at IdeaBytes
I'm not impressed because it depends on the resolution of the screen, so I wouldn't highly recommend this tool.
Engineer at a manufacturing company with 10,001+ employees
The marketplace community and forums are what we browse and look after, and we have found solutions whenever we tried to find anything.
DevOps Lead at Illumifin India LLP
I have not had the need to escalate questions to Selenium HQ tech support recently, as open community support is widely available and has been sufficient for our needs.
Sr Manager consultant - Digital assurance Services at adrosonic
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is praised for scalable solutions with efficient bot management and AI features, despite integration challenges.
Sentiment score
5.5
Eggplant Test scales well and integrates strongly but faces challenges with licensing costs and performance slowdowns in large packs.
Sentiment score
7.4
Selenium HQ is scalable and efficient for large scenarios, though hardware and configuration can impact performance.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
We can execute thousands of test cases weekly, and our automation coverage using Selenium HQ is approximately eighty-five percent.
Sr Manager consultant - Digital assurance Services at adrosonic
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is generally stable but some users face upgrade issues and occasional instabilities with recent versions.
Sentiment score
6.1
Eggplant Test is praised for stability and responsive support but faces occasional crashes, latency, and high resource usage.
Sentiment score
7.0
Selenium HQ is stable across platforms, with minor issues in Internet Explorer; most find Chrome and Firefox satisfactory.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
Selenium HQ is a scalable solution; it has been in production for the last two years, but I have been working on it for the last six years, so it is definitely scalable.
DevOps Lead at Illumifin India LLP
 

Room For Improvement

Automation Anywhere needs improvements in integration, cost, UI simplification, AI functionality, collaboration tools, and user support.
Eggplant Test struggles with usability, integration, setup issues, and outdated features, requiring improvements in performance, support, and accessibility.
Selenium HQ requires better browser support, enhanced reporting, frequent updates, mobile testing, improved documentation, and user-friendly features.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Rpa Infrastructure Lead at a tech vendor with 10,001+ employees
For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective.
Engineer at a manufacturing company with 10,001+ employees
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
Practice Head - QA at IdeaBytes
An automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
Sr Manager consultant - Digital assurance Services at adrosonic
I don't know if we have that capability to provide different data sources such as SQL Server, CSV, or maybe some other databases, so that kind of capability would be great.
DevOps Lead at Illumifin India LLP
 

Setup Cost

Enterprise buyers find mixed reviews on Automation Anywhere's pricing, with some citing high costs, especially for added features.
Eggplant Test is costly yet ideal for large enterprises, with execution-only licenses offering better cost-effectiveness than competitors.
Selenium HQ is a cost-effective, open-source tool, though additional expenses may arise for maintenance, implementation, and expertise.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
 

Valuable Features

Automation Anywhere offers user-friendly, scalable automation tools enhancing productivity and efficiency with AI, reducing errors and saving time.
Eggplant Test excels in cross-platform testing with AI-driven automation, simplifying processes and enhancing collaboration through modular scripts.
Selenium HQ provides cost-free, adaptable, cross-platform testing with customization, CI tool compatibility, and a supportive community.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
Practice Head - QA at IdeaBytes
It can integrate with GitHub, allowing you to work with DevOps pipelines, so whenever you make changes in GitHub, it runs and checks the smoke testing on the server.
Engineer at a manufacturing company with 10,001+ employees
New features in Selenium HQ make object identification easier without reliance on XPath and CSS.
Sr Manager consultant - Digital assurance Services at adrosonic
When we were doing these tests manually, it took several hours of effort, and those hours, when counted on the basis of person days, used to be maybe six or seven months of effort, which we can now do every day by running the pipeline.
DevOps Lead at Illumifin India LLP
 

Mindshare comparison

Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere6.8%
UiPath Platform12.5%
Microsoft Power Automate10.3%
Other70.4%
Robotic Process Automation (RPA)
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Test4.3%
Tricentis Tosca13.4%
OpenText Functional Testing6.5%
Other75.8%
Test Automation Tools
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Selenium HQ3.4%
Tricentis Tosca12.0%
BrowserStack6.8%
Other77.8%
Functional Testing Tools
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.
Sujata Sujata Ghadage - PeerSpot reviewer
Sr Manager consultant - Digital assurance Services at adrosonic
Automation in testing processes sees improvement with multi-browser support and easier website interactions
Selenium HQ could improve by including a robust reporting framework, eliminating the need for external frameworks. The tool could simplify object identification, enabling users to generate XPaths without requiring detailed DOM understanding. Additionally, an automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Computer Software Company
8%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
8%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise81
Large Enterprise522
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise33
Large Enterprise51
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interf...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not...
What is your experience regarding pricing and costs for Selenium HQ?
I will give an eight for my satisfaction with the pricing and licensing costs of Selenium HQ.
What needs improvement with Selenium HQ?
Some improvements can be implemented as compared to Playwright, which is why I rate it seven out of ten.
What is your primary use case for Selenium HQ?
For our project perspective, we have selected Selenium HQ because it needs to be UI based testing and multiple browse...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
SeleniumHQ
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
FUJIFILM Group, NEC Personal Computers
BrowserStack, Sauce Labs, experitest, Tricentis GmbH, SmartBear Software
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: March 2026.
885,728 professionals have used our research since 2012.