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Automation Anywhere vs Blue Prism vs Microsoft Power Automate vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Automate boosts efficiency with 30% more productivity, saving 200 hours monthly and reducing costs without needing consultants.
Sentiment score
7.3
Automation Anywhere offers varying ROI, with benefits like error reduction, increased productivity, and significant long-term operational improvements.
Sentiment score
7.5
Blue Prism users experience varying ROI; some report high savings and efficiency, while others face cost-benefit challenges.
Sentiment score
7.9
Microsoft Power Automate offers efficient, cost-effective integration under o365, delivering higher returns than competitors through automation and strategic licensing.
Sentiment score
7.5
UiPath Platform users achieve rapid ROI through automation, reducing manual labor, enhancing productivity, and significantly increasing savings.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
On a daily basis, it saves about two to three hours.
It has helped us save time, and we've saved thousands of hours through automation.
It has saved about 20% to 30% of costs.
We have seen a 100% return on investment.
UiPath has reduced human error and saved employee time.
 

Customer Service

Sentiment score
7.4
Automated customer support is highly rated for quick responses and expertise, though some find the knowledge base lacking.
Sentiment score
7.2
Automation Anywhere support is generally positive, though some users experience slow responses and inconsistent technical expertise in certain regions.
Sentiment score
6.3
Blue Prism's customer service receives mixed reviews, with users citing both responsive assistance and frustration with delays and complexity.
Sentiment score
6.3
Microsoft Power Automate customer service varies by region and level, with generally prompt support and valuable online resources.
Sentiment score
7.2
UiPath Platform's customer service is knowledgeable and responsive, though regional availability and occasional communication issues need improvement.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
Having experience with coding is essential to fully utilize Power Automate.
On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.
I complained about the failed responses and real-time synchronization, but I haven't gotten responses since then.
They were very helpful, addressing the issue in three hours.
The customer support from UiPath is amazing.
Initially, it was very difficult to get support, but nowadays, we do not have to go for support because most things get solved in the community itself.
 

Scalability Issues

Sentiment score
7.0
Automate is praised for scalability and cost-effectiveness, yet faces challenges with complexity and operating system support.
Sentiment score
7.5
Automation Anywhere offers scalable, versatile automation, efficiently managing growth and workload, despite cost and technical challenges.
Sentiment score
7.2
Blue Prism's scalability is mixed; success varies with architecture, expertise, and factors like costs and infrastructure challenges.
Sentiment score
6.8
Microsoft Power Automate offers scalable solutions, though licensing and external complexities may affect scalability in larger enterprises.
Sentiment score
7.7
UiPath Platform efficiently scales across departments and locations, successfully managing large deployments and extending automation capabilities.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
Microsoft Power Automate is scalable enough for me and my customers.
The solution is capable of scaling with just a few clicks.
It is being used at multiple locations by many customers.
You just need to change the number of robots for the process, and then it works very fast.
 

Stability Issues

Sentiment score
7.0
Automate version 11 is stable and reliable, with occasional slowdowns reported, scoring 7 to 9 out of 10.
Sentiment score
7.1
Automation Anywhere is generally stable, but complex processes and infrastructure issues can affect performance; ongoing improvements are noted.
Sentiment score
7.5
Blue Prism is praised for stability and reliability, though infrastructure and processes can affect performance, often rated 7-9/10.
Sentiment score
7.6
Microsoft Power Automate is stable and reliable, but some users experience issues with updates and complex workflows.
Sentiment score
7.4
UiPath Platform is stable and reliable, with high user satisfaction and quick resolution of minor issues through updates.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability is good and consistent, with no fluctuations in functioning.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
In the beginning, we depended on our infrastructure. However, now that we have services on the cloud, it is very stable.
In eight years, there have been virtually no downtime instances.
I'd rate stability nine out of ten.
 

Room For Improvement

Automate needs improved web automation, UI, security, OCR, stability, documentation, integration, user experience, community support, and cloud functionality.
Automation Anywhere users seek enhanced cost-effectiveness, better integrations, improved stability, robust support, and user-friendly interfaces for optimal functionality.
Blue Prism requires enhancements in AI, machine learning, integration, usability, support, interface, security, and affordability.
Microsoft Power Automate struggles with high costs, limited integration, complex workflows, and needs improvements in AI, RPA, and documentation.
UiPath Platform needs improvements in usability, integration, documentation, cost, support, and AI to enhance user experience and efficiency.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
I would like to see the interface of Blue Prism refreshed.
Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.
It would be better to make it a wizard more than requiring coding.
The synchronization of the feedback responses from the forms and the Excel sheets should be seamless.
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
If the UI changes or a label is changed, sometimes the whole flow breaks.
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
 

Setup Cost

Automate offers flexible and competitive pricing, appealing to budget-conscious buyers with options for unlimited bots and reasonable costs.
Automation Anywhere offers high-priced, scalable automation solutions with flexible pricing, appealing mainly to larger enterprises over smaller organizations.
Blue Prism's pricing is seen as costly compared to competitors, with annual and licensing fees raising concerns for mid-sized firms.
Microsoft Power Automate is cost-effective with flexible pricing, but premium services can increase overall costs for organizations.
UiPath's pricing is considered high and complex, though scalable; its ROI depends on company size and use case.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
Microsoft Power Automate is reasonably priced compared to others in the market.
Most of the UiPath products are priced higher than competitors.
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
 

Valuable Features

Automate offers a user-friendly interface for easy task automation with efficient features, Azure integration, and cost-effective scalability.
Automation Anywhere offers user-friendly automation with cognitive tools, seamless integration, and scalability for efficient task management and productivity.
Blue Prism offers robust automation with features like SQL access, multi-bot architecture, API integrations, scalability, and strong security.
Microsoft Power Automate streamlines automation with low-code tools, Office 365 integration, extensive connectors, and strong community support.
UiPath Platform offers scalability, intuitive design, AI tools, and strong community support for efficient automation and digital transformation.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
The ability to scale quickly is also valuable, and their support is good in general.
We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.
If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.
Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
 

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 10.1%, down from 13.5% compared to the previous year. The mindshare of Blue Prism is 9.4%, down from 12.3% compared to the previous year. The mindshare of Microsoft Power Automate is 20.0%, down from 21.6% compared to the previous year. The mindshare of UiPath Platform is 21.0%, down from 26.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Q&A Highlights

reviewer1373997 - PeerSpot reviewer
Jun 29, 2021
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
WayneFillis - PeerSpot reviewer
Effective automation boosts efficiency but requires improved co-management
There is a need for a co-management product to manage multiple developers using Blue Prism. Features like version control and supporting multiple developers at the same time should be improved. Furthermore, Blue Prism should invest in marketing their other products. I also find it concerning that they require purchasing support calls.
MohammedIdais - PeerSpot reviewer
Facilitate informed decision-making through data analytics and efficient process automation
The most valuable feature for me is the process mining capability. It helps show the optimal way to utilize a process by discovering, validating, and improving the process automation. For example, when building a process from start to end, I may not be sure if it is efficient or optimized. This feature provides validation and improvement of the process using process mining. Additionally, it has amazing integration capabilities with multiple systems, directly working with the database.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Educational Organization
5%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
5%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
What do you like most about UiPath?
UiPath is user-friendly, meaning even without coding knowledge, we only need basic logic understanding.
What is your experience regarding pricing and costs for UiPath?
The price of UiPath Platform in the Middle East region is a little bit high; having a lower price for the Middle East...
 

Comparisons

 

Also Known As

HelpSystems Automate, Automate
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: June 2025.
858,038 professionals have used our research since 2012.