

Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It has positively impacted my company not only by saving my technical time and allowing my team to service more customers, but because of this, my company is able to save on the number of techs we need to employ.
I have seen a return on investment, as it has decreased the risk of lost digital assets, decreased IT management time by forty to fifty percent, and increased our security to forty-five to fifty percent.
It is a secured and automated way for logins and identity management, which leads to easier handling.
Customer support is very responsive, meaning they are available 24/7 and reachable through a variety of means.
The customer support for LastPass Business is very proactive and responsive.
I would recommend LastPass Business because it has improved security in my organization.
I would say it is very scalable because it can handle my organization's growth.
It can handle all the accounts and other applications of my organization.
It can be used by any size of organization, whether small, medium, or large.
No downtime or lagging has been experienced.
I have not experienced any downtime or lagging.
LastPass Business is very stable because I have not experienced any lagging or downtime.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
The extension sometimes has a problem and gives errors when saving a new password, especially the Chrome extension.
Another great option for LastPass Business would be to periodically notify me of logins that I have saved that have not been used for 12 months and above.
The mobile app should be enhanced to make the app more stable for Android, especially.
My experience with LastPass Business pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
The experience with pricing, setup cost, and licensing has been that the price is very cost-effective.
My experience with pricing, setup cost, and licensing is that this is one of the cost-effective tools.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
We can run commands such as PowerShell, batch scripts, and implement automation.
LastPass Business has positively impacted my organization because it is very secure. It has improved our security because LastPass Business protects passwords using strong and unique passwords that are stored in an encrypted vault for maximum protection.
The ability to share passwords between staff when needed without them being sent by email or passed around on notes makes it much more secure.
LastPass Business has positively impacted my organization because my whole organization has been using this tool for business, and now all employees are able to monitor password strength, usage, and even access to different accounts.
| Product | Mindshare (%) |
|---|---|
| LastPass Business | 1.2% |
| Atera | 0.9% |
| Other | 97.9% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 17 |
Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.
Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.
What are Atera's key features?Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.
LastPass Business enhances enterprise security with features like password sharing, user deactivation, and login control. Integrated with Active Directory, it ensures password management through a security dashboard, multifactor authentication, and YubiKey support.
LastPass Business provides comprehensive password management by supporting secure storage, shared folders, and master passwords for streamlined access. With an enterprise admin console and robust reporting tools, it efficiently manages credentials. It supports secure storage for procedures and notes, crucial for IT departments. Improvement areas include group inheritance, admin capabilities, and automated password rotation. Issues like URL recognition, plugin stability, and user access reporting need addressing. Enhancements in mobile app navigation and technical support are also needed, alongside increased customization and authentication options.
What are the key features of LastPass Business?In specific industries, LastPass Business is implemented as a vital tool for storing and synchronizing encrypted credentials, supporting robust password policies, and facilitating secure access control management. Organizations benefit from storing shared accounts and managing core enterprise admin passwords, promoting higher security standards across users and applications.
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