No more typing reviews! Try our Samantha, our new voice AI agent.

Atera vs LastPass Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.
Sentiment score
6.1
LastPass Business boosts security and efficiency, saves time, and reduces tech support needs, proving cost-effective for organizations.
It has positively impacted my company not only by saving my technical time and allowing my team to service more customers, but because of this, my company is able to save on the number of techs we need to employ.
Technical Service Specialist at PwC
I have seen a return on investment, as it has decreased the risk of lost digital assets, decreased IT management time by forty to fifty percent, and increased our security to forty-five to fifty percent.
Finance Manager at Saint-Gobain ADFORS CZ s.r.o.
It is a secured and automated way for logins and identity management, which leads to easier handling.
Senior Software Engineer at Procter & Gamble
 

Customer Service

Sentiment score
7.8
Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.
Sentiment score
7.7
LastPass Business support is 24/7 but faces challenges with phone access, transition delays, and inconsistent technical assistance.
Customer support is very responsive, meaning they are available 24/7 and reachable through a variety of means.
Senior Software Engineer at GPA
The customer support for LastPass Business is very proactive and responsive.
Technical Service Specialist at PwC
I would recommend LastPass Business because it has improved security in my organization.
Human Resources Manager at Dow
 

Scalability Issues

Sentiment score
7.3
Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.
Sentiment score
7.4
LastPass Business offers scalable password management with effective user permissions; however, global administration and integration need improvements.
I would say it is very scalable because it can handle my organization's growth.
Senior Software Engineer at Procter & Gamble
It can handle all the accounts and other applications of my organization.
Technical Support Engineer at Capgemini
It can be used by any size of organization, whether small, medium, or large.
Senior Software Engineer at EY
 

Stability Issues

Sentiment score
8.1
Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.
Sentiment score
7.8
LastPass Business is stable and reliable for password management, with improved LDAP sync and occasional browser-related glitches.
No downtime or lagging has been experienced.
Digital Marketing Manager at Nestle
I have not experienced any downtime or lagging.
Senior Software Engineer at EY
LastPass Business is very stable because I have not experienced any lagging or downtime.
Technical Support Engineer at Capgemini
 

Room For Improvement

Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.
LastPass Business users seek UI, app, and extension improvements, better integration, admin features, enhanced security, and customization options.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
IT Manager at Telstra
The extension sometimes has a problem and gives errors when saving a new password, especially the Chrome extension.
Business Development Manager at ISC
Another great option for LastPass Business would be to periodically notify me of logins that I have saved that have not been used for 12 months and above.
Technical Service Specialist at PwC
The mobile app should be enhanced to make the app more stable for Android, especially.
Digital Marketing Manager at Nestle
 

Setup Cost

Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.
LastPass Business offers scalable and cost-effective licensing, though some users cite pricing increases and true-up process issues.
My experience with LastPass Business pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
Technical Service Specialist at PwC
The experience with pricing, setup cost, and licensing has been that the price is very cost-effective.
Digital Marketing Manager at Nestle
My experience with pricing, setup cost, and licensing is that this is one of the cost-effective tools.
Senior Software Engineer at Procter & Gamble
 

Valuable Features

Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.
LastPass Business enhances security and efficiency with password management, seamless integrations, and centralized management for streamlined user access.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
IT Manager at Telstra
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
LastPass Business has positively impacted my organization because it is very secure. It has improved our security because LastPass Business protects passwords using strong and unique passwords that are stored in an encrypted vault for maximum protection.
Technical Service Specialist at PwC
The ability to share passwords between staff when needed without them being sent by email or passed around on notes makes it much more secure.
Digital Marketing Manager at Nestle
LastPass Business has positively impacted my organization because my whole organization has been using this tool for business, and now all employees are able to monitor password strength, usage, and even access to different accounts.
Senior Software Engineer at Procter & Gamble
 

Categories and Ranking

Atera
Ranking in AIOps
19th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Infrastructure Monitoring (38th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), Agentic Automation (8th)
LastPass Business
Ranking in AIOps
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Single Sign-On (SSO) (7th), Enterprise Password Managers (7th)
 

Mindshare comparison

As of June 2026, in the AIOps category, the mindshare of Atera is 0.9%. The mindshare of LastPass Business is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
LastPass Business1.2%
Atera0.9%
Other97.9%
AIOps
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
John Lewis - PeerSpot reviewer
Senior Software Engineer at EY
Centralized password vault has transformed access control and dramatically improved security
LastPass Business is a seamless password management tool. Now we use it across the company and it helps streamline the storage and retrieval of the myriad of passwords that we all encounter on the web these days, making it easy to share across accounts and help individuals get access to the passwords they need to do their jobs quickly and easily. It is a better alternative than having to remember passwords or write them down on Post-it notes, especially as most of our staff has transitioned to remote work. It solves most of our information technology and cybersecurity issues. LastPass Business does a good job of organizing passwords and making it easy to share some and not others. I have a personal and a company LastPass Business account, and it is seamless to shift between them. The website autofill integration is great and makes logging into sites a breeze. Autofill helps us log in seamlessly to various apps where we do not have to remember the password; it automatically autofills the password and we are able to log in, saving a lot of time. LastPass Business has a good structure to manage different departments' passwords and suggests strong passwords when setting up new accounts. It allows users to not have to remember the password since it is saved securely. It has a Vault that saves and stores organization-wide credentials. I love that because it is very secure and saves time from having to ask a coworker for their logging information. We are able to share that information and remotely collaborate easily. It has increased our security by 40 to 55 percent because LastPass Business has a Vault that saves and stores organization-wide credentials where it is very secure and easy to access. It saves time from having to ask a coworker for their logging information, takes the stress out of worrying about internet security and related threats, and helps make the onboarding and offboarding process easier for the HR and OPS teams with little concern for employees changing logins and little to no worry about data breaches and other security issues. Since we deployed it, we do not have to waste time logging into multiple apps in my organization. It makes it very easy for new hires to be able to log in to multiple apps within LastPass Business, saving a lot of time. LastPass Business is deployed in my organization as a Hybrid Cloud.
report
Use our free recommendation engine to learn which AIOps solutions are best for your needs.
896,942 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
9%
Comms Service Provider
9%
Construction Company
8%
Performing Arts
7%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What is your experience regarding pricing and costs for LastPass Enterprise?
My experience with pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
What needs improvement with LastPass Enterprise?
LastPass Business can be improved by making the user log section much clearer and having more accurate options. An improvement needed is to add an option in the settings that automatically changes ...
What is your primary use case for LastPass Enterprise?
My main use case for LastPass Business is that it is being used across the whole organization, helping us by unifying and centralizing password management for all our users. With users having more ...
 

Also Known As

No data available
LastPass Enterprise, Lastpasss Teams
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about Atera vs. LastPass Business and other solutions. Updated: April 2026.
896,942 professionals have used our research since 2012.