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Atera vs HPE Aruba Networking UXI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
33rd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (17th), Agentic Automation (7th)
HPE Aruba Networking UXI
Ranking in Network Monitoring Software
40th
Average Rating
8.6
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
Digital Experience Monitoring (DEM) (10th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.4%, down from 0.4% compared to the previous year. The mindshare of HPE Aruba Networking UXI is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Atera0.4%
HPE Aruba Networking UXI0.9%
Other98.7%
Network Monitoring Software
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
BP
Deputy General Manager at Meril Life Sciences Pvt. Ltd
Reliable network operations improved by seamless technology, though efficiency could benefit from reduced manual tasks
Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year. The performance, elasticity, and efficiency of Aruba products have been exceptional. Extreme Ethernet fabric technology offers less administrative effort in extending VLANs due to its loop-free environment. We have been satisfied with this robust performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"It is reliable, and when it is working, it works without issues."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"I would say it's the number one tool for all ITMS."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."
"There was definitely an ROI with the use cases I have had; when you see that the network issues and trouble tickets that are opening start to decrease, that is where your ROI starts coming in regarding productivity."
"The performance, elasticity, and efficiency of Aruba products have been exceptional."
"The most valuable feature of HP Aruba Networking UX-I is its 24/7 monitoring capability."
"HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input and are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories."
"The integration of HPE Aruba Networking UXI with other security and networking tools is quite robust, allowing us to collect information from firewalls, routers, access points, and more, and present it through Grafana to proactively address issues before clients open support tickets."
"Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year."
 

Cons

"There is definitely room for improvement with its automation capabilities."
"The billing module has a standard layout which is too limited for my needs."
"It should improve its processes."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"Customization could be improved."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"It would be beneficial if the tool offered a less expensive subscription as it is currently costly for our clients."
"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."
"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."
 

Pricing and Cost Advice

"As an internal IT, it's gold right there. It is money in the bank."
"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"Atera happened to have the best pricing model."
"The price is reasonable for what we require."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
12%
Performing Arts
8%
Comms Service Provider
7%
Computer Software Company
7%
Insurance Company
35%
Healthcare Company
10%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What is your experience regarding pricing and costs for HPE Aruba Networking UXI?
With the pricing and setup cost and licensing for the HPE Aruba Networking UXI, it depends and varies. Many people use these for a short-term solution just to gather their information. Many leverag...
What needs improvement with HPE Aruba Networking UXI?
They could improve their services. The AI-driven insights of the HPE Aruba UXI for optimizing network operations are pretty comprehensive. There is still room for improvement in that sense, but it ...
What is your primary use case for HPE Aruba Networking UXI?
I have used the HPE Aruba Networking UXI more in complex types of environments, mainly in enterprise environments. I have used them extensively in healthcare industry where certain areas within hos...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Information Not Available
Find out what your peers are saying about Atera vs. HPE Aruba Networking UXI and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.