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Atera vs HPE Aruba Networking UXI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
34th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (12th), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (12th), AIOps (17th), Agentic Automation (7th)
HPE Aruba Networking UXI
Ranking in Network Monitoring Software
39th
Average Rating
8.6
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
Digital Experience Monitoring (DEM) (10th)
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.4%, up from 0.4% compared to the previous year. The mindshare of HPE Aruba Networking UXI is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Atera0.4%
HPE Aruba Networking UXI0.6%
Other99.0%
Network Monitoring Software
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
BP
Deputy General Manager at Meril Life Sciences Pvt. Ltd
Reliable network operations improved by seamless technology, though efficiency could benefit from reduced manual tasks
Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year. The performance, elasticity, and efficiency of Aruba products have been exceptional. Extreme Ethernet fabric technology offers less administrative effort in extending VLANs due to its loop-free environment. We have been satisfied with this robust performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is reliable, and when it is working, it works without issues."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."
"HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input and are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories."
"Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year."
"The performance, elasticity, and efficiency of Aruba products have been exceptional."
"The integration of HPE Aruba Networking UXI with other security and networking tools is quite robust, allowing us to collect information from firewalls, routers, access points, and more, and present it through Grafana to proactively address issues before clients open support tickets."
"The most valuable feature of HP Aruba Networking UX-I is its 24/7 monitoring capability."
"There was definitely an ROI with the use cases I have had; when you see that the network issues and trouble tickets that are opening start to decrease, that is where your ROI starts coming in regarding productivity."
 

Cons

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"The billing module has a standard layout which is too limited for my needs."
"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."
"Customization could be improved."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"Having more freedom to perform identity access management would be great."
"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."
"It would be beneficial if the tool offered a less expensive subscription as it is currently costly for our clients."
"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."
 

Pricing and Cost Advice

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"Pricing is my favorite part of it. It was per user, not per client."
"The price is reasonable for what we require."
"The solution cost approximately $200 Canadian per month."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
12%
Performing Arts
8%
Comms Service Provider
7%
Computer Software Company
6%
Insurance Company
34%
Healthcare Company
10%
Comms Service Provider
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What is your experience regarding pricing and costs for HPE Aruba Networking UXI?
With the pricing and setup cost and licensing for the HPE Aruba Networking UXI, it depends and varies. Many people use these for a short-term solution just to gather their information. Many leverag...
What needs improvement with HPE Aruba Networking UXI?
I actually do not know if there is room for improvement for HPE Aruba Networking UXI because it is my networking team who handles that on a daily basis. They are using it and they are really fond o...
What is your primary use case for HPE Aruba Networking UXI?
The primary use case for HPE Aruba Networking UXI is to obtain fact-based data on what is actually occurring, rather than relying on fluffy user input. I work mostly with HPE Aruba Networking, spec...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Information Not Available
Find out what your peers are saying about Atera vs. HPE Aruba Networking UXI and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.