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Atera vs Avast Business Hub comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Atera boosts efficiency and saves costs with remote configurations, fixed fees, automated updates, extended hardware lifespan, and comprehensive features.
Sentiment score
9.1
Avast Business Hub boosts security, cuts IT costs, reduces downtime, enhances data protection, and offers a user-friendly interface.
 

Customer Service

Sentiment score
8.5
Atera's support is highly rated for being responsive, knowledgeable, proactive, and professional, with frequent updates and effective security measures.
Sentiment score
6.4
Most users find Avast Business Hub stable and effective; those who contacted support report it as good and responsive.
 

Scalability Issues

Sentiment score
7.9
Atera is a scalable, versatile tool suitable for all company sizes, effectively managing diverse endpoints and clients with ease.
Sentiment score
7.4
Avast Business Hub is praised for its scalability, suiting both individuals and organizations, and supports varying user counts effectively.
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable with minimal downtime, frequent updates, and rare issues, often external in origin.
Sentiment score
8.1
Users praise Avast Business Hub's stability, reliability, and performance, with efficient support for the rare issues encountered.
 

Room For Improvement

Atera requires better identity management, integrations, mobile features, network monitoring, automation, interface updates, and enhanced security for a superior user experience.
Avast Business Hub needs a comprehensive view, AI threat detection, better protection, faster updates, cheaper pricing, and improved manageability.
 

Setup Cost

Atera's fixed per-technician fee offers predictable, scalable pricing with affordable integrations, making it cost-effective compared to competitors.
Avast Business Hub provides various licensing options, with annual costs as low as $1 per PC through volume discounts.
 

Valuable Features

Atera offers robust PowerShell commands, seamless remote access, effective automation, cross-platform support, intuitive interface, and proactive issue resolution tools.
Avast Business Hub offers easy deployment, effective self-monitoring, strong performance, antivirus, PC cleaning, VPN, and zero-day threat protection.
 

Categories and Ranking

Atera
Ranking in Remote Monitoring and Management (RMM)
4th
Average Rating
9.2
Reviews Sentiment
8.1
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (13th), Patch Management (11th)
Avast Business Hub
Ranking in Remote Monitoring and Management (RMM)
16th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (11th), Endpoint Protection Platform (EPP) (50th), Ransomware Protection (12th)
 

Mindshare comparison

As of May 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 9.8%, down from 14.9% compared to the previous year. The mindshare of Avast Business Hub is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

JC
Having fewer hardware replacements saves us in annual costs
There is a new version of the interface coming out. I have been asking for a new version for a while. While the interface is nice, I guess the developer thinks one way and the user thinks another. So, I think the interface is getting a big overhaul. This is what they have mentioned in their webinars and stuff. It is in beta, but I'm not on the beta program, so I haven't seen it. I can't really complain about the old interface, but now that I have heard there is a new one coming, all I want is the new one. The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client. Reports are fine for internal use, where they never leave your company. However, if I was an MSP, I would probably want a little bit more information or the ability to customize some of it without having to edit PDFs.
Crewmem67 - PeerSpot reviewer
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
report
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Retailer
7%
Educational Organization
6%
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
Pricing is low. It costs around 149 bucks per month.
What needs improvement with Atera?
It should improve its processes.
What is your primary use case for Atera?
Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.
What is your experience regarding pricing and costs for Avast Business Endpoint Protection?
The product is affordable. It is becoming more complex, with more elements required in the solution.
What needs improvement with Avast Business Endpoint Protection?
Segmentation and centralized manageability could be improved for large organizations.
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Benassi & Benassi, P. C.
Find out what your peers are saying about Atera vs. Avast Business Hub and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.