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Atera vs Avast Business Hub comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.
Sentiment score
9.1
Avast Business Hub boosts security, cuts IT costs, reduces downtime, enhances data protection, and offers a user-friendly interface.
 

Customer Service

Sentiment score
7.8
Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.
Sentiment score
6.4
Most users find Avast Business Hub stable and effective; those who contacted support report it as good and responsive.
 

Scalability Issues

Sentiment score
7.3
Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.
Sentiment score
7.4
Avast Business Hub is praised for its scalability, suiting both individuals and organizations, and supports varying user counts effectively.
 

Stability Issues

Sentiment score
8.1
Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.
Sentiment score
8.1
Users praise Avast Business Hub's stability, reliability, and performance, with efficient support for the rare issues encountered.
 

Room For Improvement

Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.
Avast Business Hub needs a comprehensive view, AI threat detection, better protection, faster updates, cheaper pricing, and improved manageability.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
IT Manager at Telstra
 

Setup Cost

Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.
Avast Business Hub provides various licensing options, with annual costs as low as $1 per PC through volume discounts.
 

Valuable Features

Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.
Avast Business Hub offers easy deployment, effective self-monitoring, strong performance, antivirus, PC cleaning, VPN, and zero-day threat protection.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
IT Manager at Telstra
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
 

Categories and Ranking

Atera
Ranking in Remote Monitoring and Management (RMM)
5th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Infrastructure Monitoring (42nd), IT Service Management (ITSM) (10th), Patch Management (12th), AIOps (22nd), Agentic Automation (10th), Autonomous Endpoint Management (7th)
Avast Business Hub
Ranking in Remote Monitoring and Management (RMM)
20th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (12th), Endpoint Protection Platform (EPP) (45th), Ransomware Protection (15th)
 

Mindshare comparison

As of August 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 7.3%, up from 7.4% compared to the previous year. The mindshare of Avast Business Hub is 2.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
Atera7.3%
Avast Business Hub2.4%
Other90.3%
Remote Monitoring and Management (RMM)
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Crewmem67 - PeerSpot reviewer
IT Consultant at College Notre Dame de Nazareth
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
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Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
Financial Services Firm
12%
Construction Company
10%
Comms Service Provider
10%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
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Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Benassi & Benassi, P. C.
Find out what your peers are saying about Atera vs. Avast Business Hub and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.