Symantec Endpoint Security and Avast Business Hub are two leading solutions for endpoint protection. Based on user reviews, Symantec Endpoint Security offers superior support, while Avast Business Hub stands out for its features, which users feel are worth the price.
Features: Users value Symantec Endpoint Security for its comprehensive protection capabilities, including advanced threat detection and response. Avast Business Hub is praised for its user-friendly management console and automated updates. Although both products offer robust features, Avast's simplicity and ease of use give it an edge.
Room for Improvement: Users report that Symantec Endpoint Security could benefit from improved performance speed and more intuitive navigation. For Avast Business Hub, users desire more detailed reporting capabilities and enhanced customization options. While both products have areas to refine, Symantec's speed issues are more frequently mentioned.
Ease of Deployment and Customer Service: Symantec Endpoint Security's deployment is often seen as complex and time-consuming, but its excellent customer service compensates for this disadvantage. Avast Business Hub offers a smoother deployment process but receives mixed reviews for customer service. The balance of easier deployment versus superior support makes this a key consideration.
Pricing and ROI: Symantec Endpoint Security is considered to have higher setup costs but delivers significant ROI in terms of security effectiveness. Avast Business Hub offers competitive pricing and substantial ROI due to its feature set. Despite higher initial costs, Symantec's extensive security measures justify the investment for many users.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
It is cumbersome to use, particularly in handling firewall management.
We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
Device management is not very good and I am not enabling it in my organization due to security reasons.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Security also provides device control features, which block unauthorized USB devices and allow whitelisting, preventing data exfiltration and phishing scenarios without disrupting workflow.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security | 3.4% |
| Avast Business Hub | 0.7% |
| Other | 95.9% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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