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Artificial Solutions Teneo vs Pega CRM comparison

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126 views|92 comparisons
Pega Logo
913 views|806 comparisons
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Top Answer:It also reduces the duration per call, and it ensures a first time resolution of the issue.
Top Answer:For many of the clients, they have a separate system or separate layer of UI and a separate layer of the business rules engine, which Pega has taken care of in the recent releases. The performance is… more »
Top Answer:The Pega CRM use case is end-to-end. You have a customer center where people are reaching out for their self-service portal, self-service request, or some change requests in their account, or they… more »
Ranking
37th
out of 69 in CRM
Views
126
Comparisons
92
Reviews
0
Average Words per Review
0
Rating
N/A
9th
out of 69 in CRM
Views
913
Comparisons
806
Reviews
1
Average Words per Review
727
Rating
9.0
Comparisons
Also Known As
Teneo
Chordiant
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Pega
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Overview
Artificial Solutions Teneo is an Enterprise-strength NLI development and analytics platform that allows business users and developers to collaborate on creating sophisticated natural language applications in record time without the need for specialist linguistic skills.
Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.
Offer
Learn more about Artificial Solutions Teneo
Learn more about Pega CRM
Sample Customers
Skruvat, Widiba, IKEA, Deutsche Post, Yello Strom, The Co-operative Banking Group, Telenor, Norwegian Public Road Administration, Servei dOcupaci‹ de Catalunya (SOC), Alfa Romeo, Dom P_rignon, BuyVip
The State of Maine, Aegis, Aegon, AIG Japan, ING
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider16%
Financial Services Firm11%
Energy/Utilities Company9%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise12%
Large Enterprise71%
Buyer's Guide
CRM
June 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
610,336 professionals have used our research since 2012.

Artificial Solutions Teneo is ranked 37th in CRM while Pega CRM is ranked 9th in CRM with 1 review. Artificial Solutions Teneo is rated 0.0, while Pega CRM is rated 9.0. On the other hand, the top reviewer of Pega CRM writes "End-to-end solution that reduces duration of call times and ensures first time resolution of issues". Artificial Solutions Teneo is most compared with eGain Solve, whereas Pega CRM is most compared with Microsoft Dynamics CRM, Genesys Cloud, Salesforce Sales Cloud, TalkDesk and Siebel CRM.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.