We performed a comparison between ArcSight Logger and Logpoint based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"ArcSight provides the basic information that we want."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"The solution provides information about the risk factors."
"We haven't had any crashes or bugs. It is stable."
"ArcSight's robustness is its most valuable feature."
"We like the user and entity behaviour analytics (UEBA) and find it valuable."
"The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
"Technical support is responsive and very friendly."
"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
"The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined."
"The flexibility of the search feature and the solution's analytics features are the most valuable parts of the solution."
"The solution must provide readymade connectors for different applications."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I would like to see better scheduling in the next release of this solution."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The platform is quite expensive. They should reduce its cost."
"It would be better if the product is cheaper."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"It is a good product, but its interface or GUI could be better."
"What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated."
"The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast."
"I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."
"LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for."
"Dashboards could be developed further."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while Logpoint is ranked 29th in Log Management with 20 reviews. ArcSight Logger is rated 7.8, while Logpoint is rated 7.4. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Microsoft Sentinel and Wazuh. See our ArcSight Logger vs. Logpoint report.
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