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ArcSight Logger vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
6.7
Logpoint ensures compliance, cost predictability, and security, offering 40% ROI and fulfilling Department of Defense contract needs.
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
7.3
Logpoint's customer service is improving, but response times and communication barriers lead to varied user experiences worldwide.
We provide pre-implementation, implementation, and post-implementation support.
Sr. Cybersecurity Consultant IT/OT at EJADA
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
CEO at a tech consulting company with 1-10 employees
Logpoint's customer support is not sufficient with only one engineer in the US.
Cyber Security Analyst at Pacific Propeller
I recommend a submission to Logpoint because I worked with it before.
System Engineer at Corporate Projukti Limited
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
7.2
LogPoint's modular design ensures effective scalability across enterprise environments, integrating seamlessly and handling growth efficiently with high user ratings.
It is web-based and accommodates the expansion of our organization.
Cyber Security Analyst at Pacific Propeller
Logpoint is scalable and capable of expanding.
CEO at a tech consulting company with 1-10 employees
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
6.4
Logpoint offers stable performance on adequate hardware but faces issues with limited resources, occasional bugs, and diverse log handling.
I have received reports indicating glitches and downtimes with Logpoint.
CEO at a tech consulting company with 1-10 employees
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
Logpoint faces challenges in integration, user experience, and support, requiring improvements in detection, deployment, and interface customization.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
Sr. Cybersecurity Consultant IT/OT at EJADA
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Cyber Security Analyst at Pacific Propeller
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
System Engineer at Corporate Projukti Limited
Logpoint needs to be cloud-native, as currently, it is not.
CEO at a tech consulting company with 1-10 employees
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
Logpoint offers affordable, transparent pricing with fixed and subscription options, remaining competitive compared to other SIEM solutions.
I rate the pricing at eight, suggesting it's relatively good or affordable.
CEO at a tech consulting company with 1-10 employees
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
Logpoint excels with advanced logging, user-friendly interface, cost-effective pricing, and integrates UEBA and SOAR in one package.
ArcSight Logger installs on very minimal resources with very few requirements
Sr. Cybersecurity Consultant IT/OT at EJADA
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
Cyber Security Analyst at Pacific Propeller
Exabeam's advantage is its AI-driven network AI; this AI feature is available, and Exabeam is powerful.
System Engineer at Corporate Projukti Limited
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
CEO at a tech consulting company with 1-10 employees
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
45th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Logpoint
Ranking in Log Management
29th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Security Information and Event Management (SIEM) (26th), User Entity Behavior Analytics (UEBA) (14th), Endpoint Detection and Response (EDR) (35th), Security Orchestration Automation and Response (SOAR) (18th)
 

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Logpoint is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Logpoint0.6%
ArcSight Logger0.9%
Other98.5%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
Rifat Hasan - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
7%
Healthcare Company
6%
Computer Software Company
24%
Manufacturing Company
10%
University
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My compan...
What is your primary use case for LogPoint?
I had experience with Logpoint before, and I contacted the Exabeam solution, but there was no response; they did not contact me. Bangladesh already has a Logpoint distributor. In terms of complianc...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about ArcSight Logger vs. Logpoint and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.